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WorksheetsEmotional Intelligence at Work
Total questions: 16
Worksheet time: 9mins
__________ entails being aware of your feelings, emotions, and how they affect the decisions and experiences you come across.
Self-regulation
Empathy
Self-awareness
Social skills
__________ involves the knowledge and skills we acquire throughout life and our ability to reason, solve problems, and understand abstract information.
EQ
IQ
People who have high IQ tend to have high EQ as well.
True
False
There are __________ competencies in Daniel Goleman’s framework.
7
5
6
4
Self-motivation, self-awareness, and self-regulation are ________________ competencies while empathy and social skills are __________________ competencies that comprise EI.
Intra-personal; inter-personal
Inter-personal; intra-personal
Personal; inter-personal
Personal; social
Jane starts tasks promptly and pushes herself to the work on time as well as initiating new projects and working through problems instead of giving up and not facing them this is an example of:
Self-motivation
Self-awareness
Empathy
Self-regulation
Select the way(s) you can use to manage your emotions:
Keeping a mood journal
Practice meditation
Overwhelming yourself with work as a means of distraction
Taking the time to reflect on your emotions and what you’re facing
A ______________ is any competence facilitating interaction and communication with others where healthy relationships are developed.
Self-regulation
Social skills
Self-awareness
Empathy
________________ is your ability to express, understand, and manage your own emotions to overcome challenges, emphasize with others, communicate effectively, and relieve stress.
Self-awareness
Relationship management
Social awareness
Emotional intelligence
Alex is always moody and overwhelmed when being faced with a problem in the workplace. He stresses immediately and can’t seem to have control over his emotions. This is a sign of poor (a) .
______________is the site in our brain where emotions are formed.
Amygdala
Hypothalamus
Cerebellum
Hippocampus
People with strong ________________can manage conflicts, build relationships, negotiate, delegate, and communicate effectively with others.
Emotional intelligence
Leadership skills
Self-awareness
Social skills
After you recognize and identity your emotions, it is critical to understand what actions have stimulated certain reactions. We call these actions (a) .
Developing your self-awareness is a ‘one size that fits all situation’.
True
False
The ability to accurately understand other people’s emotions and perspectives as well as their needs is?
Organizational awareness
Service Orientation
Self- awareness
Empathy
Which one of the below is Not an empathy blocker?
Empathizing
One-upping
Advising/Fixing
Educating
