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HMPE 3 - Housekeepers Profile and HK Standards Quiz

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

In profiling of a housekeeper, we must consider the following, EXCEPT:

a)

educational background

b)

personal characteristics

c)

physical attributes

d)

qualification

2.

This refers to the upkeep and maintenance of cleanliness and order in a house or a lodging establishment, be it an inn, hotel, apartel, condominium, resort, dormitory or hospital. (USE CAPITAL LETTERS ONLY IN YOUR ANSWER)

(a)  

3.

This refers to housekeeping maintenance in a house which covers bedrooms, kitchen, dining, receiving area, grounds and the surrounding areas within the house.

a)

Institutional Housekeeping

b)

Housekeeping

c)

Domestic Housekeeping

d)

Cleanliness

4.

This are the three major areas of housekeeping, EXCEPT:

a)

perimeter area

b)

guestroom area

c)

floor area

d)

public area

5.

Maintaining good personal and professional working relationships includes the following, EXCEPT:

a)

be pleasant

b)

be realistic

c)

be positive

d)

be flexible

6.

This pertains to the whole area is free from all sources of bacterial contamination.

a)

cleanliness

b)

safety

c)

guests' comfort

d)

sanitation

7.

This person is responsible for the cleaning, care and maintenance of ladies comfort rooms and locker rooms.

a)

public area attendant

b)

room attendant

c)

powder girl

d)

grounds maintenance crew

8.

Responsible for the cleaning and maintenance of guestrooms and bathrooms in accordance with set standards and procedures.

a)

Pest Control Technician

b)

Public Area Attendant

c)

Head Houseman

d)

Room Attendant

9.

This person is responsible for administering housekeeping maintenance and for insuring that everything is in order and that all occupants are made comfortable, safe, and protected from disease-causing bacteria. (USE CAPITAL LETTERS ONLY IN YOUR ANSWER)

(a)  

10.

Some of the physical attributes of a housekeeper includes the following, EXCEPT:

a)

shower or bathe and use deodorant daily

b)

keep hair unclean and controlled

c)

wear proper uniform

d)

maintain good dental hygiene