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WorksheetsCONCEPT OF NATURE SERVICES
Total questions: 10
Worksheet time: 3mins
Service is any activity or benefit that one party can offer to another that is essentially ............. and does not result in the ownership of anything
tangible
intangible
result of ownership
all answers are correct
The following are characteristics of nature of services, except...
perishability
intangibility
inseparability
homogenity
The following are examples of intangibility, except...
Travel by a plane
Watching movies
buy a laptop
Pay fees for a semester in the University
Because no two customers are precisely alike; each will have unique demands or experience the service in a unique way.....
Heterogenity
Perishability
Inseparability
Intagibility
There are 3 types of services...
Social services
Business Services
Personal Services
All answers are correct
you can pay a doctor to perform a medical procedure, but you are not buying the doctor.
Personal Services
Business Services
Social Services
Professional Services
Here are the features of the goods, except...
A Thing
Core value produced in factory
Heterogeneous
Can be kept in stock
Here are the features of services...
Core value produced in Buyer-Seller interactions
No Transfer of Ownership
Production, Distribution & Consumption are simultaneous process
Customers don’t participate in the production process
In CASE OF SERVICES, the man is learning to use, exploit and interact with ............................
nature (i.e., land and natural resources).
equipments and machines for development.
other man-made resources for development.
all answers are wrong
Feeling healthy after filling teeth, in the bundle of service package included in the category...
Supporting Facility
Implicit Service
Explicit Service
Facilitating goods
