The “HUB” or “NERVE CENTER” of the hotel

Assist guests with their inquiries about the hotels general area (destinations, attractions etc.) and transportation related services.

Manages the daily operations of the housekeeping department to ensure offices, guest rooms, facilities and other specified areas are kept in a clean and orderly condition.

One of the main responsibilities of a Hotel Manager is to ensure that the hotel building is in good physical condition.

The Front Office plays a pivotal role in delivering hospitality to the guests. It sets the stage for a pleasant or an unpleasant visit.

Developing maintenance procedures and ensuring implementation. Carrying out inspections of the facilities to identify and resolve issues. Checking electrical and hydraulic systems of buildings to ensure functionality, is under the scope of responsibilities of which department head?

The _______________________ serves as the Communication between departments

This management technique focuses on ways all employees can work together to discuss issues and problems and resolve them as a team.

The primary functions of the _________________ department includes patrolling the property, monitoring equipment’s , surveillance and ensuring that the guests, employees and their properties are always safe and secure.