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SCM MODULE 1

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

_________________________________________ is defined as the activities associated with the flow and transformation of goods from the raw materials stage, through to end users (customers) , as well as the associated information inflows.

a)

Supply Chain Management

b)

Entities

c)

Components

2.

The three Characteristic Elements of Supply Chain In Hospitality Industry are:

a)

Customer Value, Processes, Integration & Collaboration

b)

Customer Focused, Value adding processes, Integration & Collaboration

c)

Customer Focused, Value adding processes, Integration & Integrity

3.

Complete the GRAPH. Indicate the missing Components of Hospitality Supply Chain Management

a)

Storage, Production, Consumption

b)

Marketing, Delivery, Service

c)

Supplier, Distributor, Retailer

4.

________________ is an entity that supplies goods and services to another business or organization

a)

Supplier

b)

Manufacturer

c)

Distributor

d)

Retailer

e)

Customer

5.

________________________ is a person or a business which makes finished products from the raw materials to make a profit.

a)

Supplier

b)

Manufacturer

c)

Distributor

d)

Retailer

e)

Customer

6.

This is a graph for which Supply Chain Process Model?

a)

Value Focus

b)

Basic Linear Flow

7.

SCM can help in meeting customers ever changing expectations and demands for immediate availability of product as well as introduction across global networks

a)

TRUE

b)

FALSE

8.

Improve the access and availability of information in all aspects of a products or services is one of the main importance of supply chain that falls under________________

a)

Globalization

b)

Technology

c)

Customer Expectations

9.

To identify the most effective ways to assure customer satisfaction

a)

Globalization

b)

Technology

c)

Customer Expectations

10.

In 1980 – SCM first started and was develop in the _________________ industry

a)

apparel

b)

hospitality

c)

food