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Consumer conflict and people in business

Total questions: 20

Worksheet time: 13mins

Name
Class
Date
1.

People in the world of business are known as...

a)

Workers

b)

Investors

c)

Stakeholders

d)

Employees

2.

The following are all examples of?

a)

Investors

b)

Entrepreneurs

c)

Entertainers

d)

CEOs

3.

Who is an example of an investor?

a)

Tesco

b)

AIB

c)

McDonalds

d)

Evian

4.

A consumer

a)

Buys goods and services

b)

Sells goods and services

5.

True or False. Is a Trade union and interest group?

a)

True

b)

False

6.

IBEC stands for...

(a)  

7.

Which of the following is not a type of relationship?

a)

Competitive

b)

Dependent

c)

Co-dependent

d)

Dynamic

8.

Tick the 3 essential elements of a contract

a)

Offer

b)

Acceptance

c)

Denial

d)

Consideration

9.

When a contract 'Must be valid and both parties must give permission.' this is known as

a)

Consent to contract

b)

Legality of form

10.

During termination of a contract an example of frustration would be?

a)

Agreement

b)

Death

c)

Cancellation

11.

Tick the 3 remedies for a breach of contract

a)

Damages

b)

Agreement

c)

Specific performance

d)

Rescind contract

12.

Solving conflict without reference to the laws of Ireland or a legal agency is a...

a)

Non-legislative method

b)

Legislative method

13.

Sale of Goods and Supply of services act (a)  

14.

Consumer protection act (a)  

15.

Under the Sales of goods and supply of services act which is not a form of remedy

a)

Repair

b)

Remake

c)

Replace

d)

Refund

16.

What does CAI stand for

(a)  

17.

CCPC stands for ' (a)   and consumer protection commission'

18.

If a consumer feels they have been treated unfairly by a public body they can receive help from

a)

CAI

b)

CCPC

c)

Ombudsman

19.

What court do consumers attend?

a)

High Court

b)

Supreme court

c)

Special Criminal court

d)

Small claims court

20.

Which of the following is NOT under the sale of goods and supply of services act

a)

As per sample

b)

As per employee

c)

As described

d)

Merchantable quality