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Business Management II 1.02 Review

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

The equipment, ingredients, and employee labor at a restaurant are all

a)

inputs.

b)

objectives

c)

productivity

d)

mass production.

2.

Lack of standardization occurs when

a)

employees don’t understand how to use a machine or tool

b)

team members do not get along with each other

c)

products are complex and difficult to assemble

d)

tasks and processes are done differently every time.

3.

A company produces only one type of shoe, since this is the product it is best able to produce with its resources. This is an example of

a)

productivity

b)

division of labor

c)

specialization.

d)

competitive advantage

4.

Which of the following is an example of using capital investment to increase productivity:

a)

Purchasing new computers.

b)

Renegotiating a supplier’s contract

c)

Making suggestions to improve the organization

d)

Giving performance-based bonuses

5.

A factory that mass produces clothing increases productivity because it reduces

a)

levels of management

b)

research and development costs

c)

employee wages

d)

wasted resources.

6.

Research and development speed up production by

a)

providing employees with adequate job training

b)

simplifying existing products.

c)

limiting inflation

d)

reviewing company goals with employees

7.

To reduce the chance of investigations and orders to cease production, businesses should

a)

adhere to government regulations.

b)

purchase the most up-to-date technology available

c)

specialize

d)

lobby members of Congress

8.

Why are better trained and educated workers often more productive?

a)

They are less likely to take vacation and sick days

b)

They are more likely to become managers

c)

They tend to be more organized and able to manage their time wisely.

d)

They tend to have a higher gross domestic product per capital

9.

Sharing business goals and objectives with workers is a method of increasing productivity through

a)

motivation

b)

communication.

c)

mass production

d)

specialization

10.

Even though Brad isn’t a manager, his boss encourages him to give his input on issues affecting the company. Brad’s boss is using

a)

quality of work life

b)

specialization

c)

motivation

d)

participative decision-making.

11.

What is a method that managers can use to motivate employees?

a)

Investing in new technology

b)

Offering performance-based financial rewards

c)

Encouraging employees to specialize

d)

Sharing customer information with employees

12.

The amount and value of outputs produced from set amounts of resources are known as

a)

mass production

b)

objectives

c)

inputs

d)

productivity

13.

Fair salaries and wages, competitive benefits, and safe and healthful working conditions are all important in creating a good

a)

standard of living

b)

quality of work life

c)

competitive advantage

d)

division of labor

14.

Janine works for a gift-wrapping service. During a typical eight-hour work day, Janine wraps 52 gifts. What is her productivity rate?

a)

6.5 gifts per hour

b)

17.3 gifts per hour

c)

2.2 gifts per hour

d)

7.0 gifts per hour

15.

One way that the productivity of a business can be measured is by

a)

calculating the total monetary costs of all inputs used

b)

determining the amount of time needed to gather all necessary inputs

c)

dividing the dollar value of total sales by the costs of making those sales

d)

dividing the number of products made by the cost of distributing those items

16.

Why is the productivity of service businesses measured differently than that of manufacturing businesses?

a)

Service businesses are less efficient than manufacturers

b)

Service businesses are concerned about the appropriateness of their products

c)

Manufacturers measure their productivity on a regular basis

d)

Manufacturers produce intangible goods

17.

Why should productivity be measured?

a)

To find new ways to meet customer needs

b)

To determine the best ways to invest company profits

c)

To locate new sources of inputs

d)

To see whether the business’s objectives are being met

18.

A positive effect that productivity has on a business is helping it

a)

increase sales and profits

b)

determine the health of the nation’s economy

c)

increase the standard of living

d)

stop inflation

19.

How does increased business productivity benefit consumers?

a)

Costs of labor and prices increase, so inflation goes up

b)

More goods and services become available, so prices go up

c)

More goods and services become available, so prices go down

d)

The gross domestic product goes down, so inflation goes up

20.

Gross domestic product per capita is a measure of

a)

everything a country produces within its borders

b)

the average worker’s productivity

c)

everything a country imports from foreign countries

d)

everything a country exports