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Human Resources Department

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

งานฝ่ายใดที่จัดอยู่ในส่วน Line Managers

a)

Human Resources Manager

b)

Recruitment and Staffing

c)

Training Manager

d)

Employee Relation

2.

ข้อใดไม่ใช่หน้าที่ของฝ่ายpersonnel

a)

Helping to maintain appropriate standards of work-life quality

b)

Enforcing the ever increasing body of laws and regulations

c)

Providing department specific orientation

d)

Implementing policies to effectively recruit, select, motivate and retain

3.

ข้อใดคือ External recruiting

a)

To identify and attract staff members who are currently employed at the hotel

b)

Promotion from within

c)

Recruitment is not solely the job of HR department

d)

Recruiting at schools, help wanted signs

4.

ข้อใดไม่ใช่ job descriptions

a)

duties

b)

skills

c)

responsibilities

d)

working conditons

5.

ข้อใดคือความหมายของการ selection

a)

Activities designed to attract qualified applicants

b)

Activities designed to attract persons who are not current hotel employees

c)

Providing basic information about the hotel that should be known

d)

Evaluating job application to determine those more qualified

6.

ข้อใดไม่ใช่ เป้าหมายของการทำ Orientation

a)

Reducing anxiety

b)

Providing consistency

c)

Improving in employee attitudes

d)

Improving morale

7.

ข้อใดคือ group training

a)

improve knowledge or skills of staff

b)

use of a role play

c)

effective when several staff must learn the hard thing

d)

Implement train the trainer program

8.

ข้อใดไม่ใช่ ประโยชน์ของการฝึกอบรม

a)

determine where staff can improve performance

b)

employee job satisfaction

c)

improved teamwork

d)

attainment of financial goals

9.

ข้อใดไม่ใช่ เป้าหมายของการทำ performance evaluation

a)

assess eligibility for pay raises and promotion

b)

improvement in employee attitudes

c)

Improve morale

d)

assure legal compliance

10.

ข้อใดกล่าวไม่ถูกต้อง

a)

external recruiting: attracting external candidates

b)

internal recruiting: promotion from within

c)

job specification: a list of qualities necessary for successful performance of the tasks

d)

turnover: the recruitment of employees needed in an organization