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OVHC Induction Quiz 4

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

On Standard Working Cover, am I covered for the cost of a tooth extraction in hospital?

a)

Yes, I am fully covered.

b)

No, this is not included on Standard cover

c)

The cost of the tooth extraction is not covered; however the Hospital accommodation and theatre fees will be covered.

2.

What room accommodation are OVHC members covered for?

a)

Private Rooms only

b)

Shared Rooms only

c)

Private and Shared Rooms

d)

Rooms are not covered in the hospital.

3.

If I have chosen a single Standard Workers cover with an excess, how much excess do I need to pay per year, if I am admitted into hospital?

a)

$250

b)

$1000

c)

$750

d)

$500

4.

A new member calls to take cover for a 600 visa today, when will we advise the policy will commence?

a)

There is a 14 day lapse, so the start date will be two weeks from today.

b)

Immediately, as long as a payment has been received.

c)

The policy can be backdated to whatever date they want.

d)

We do not cover visa 600.

5.

If a member called to cancel the policy on the 15th March 2021 and was paid up to the 17th April 2021 are they entitled to a refund?

a)

No

b)

Yes

c)

Only if they ask nicely.

d)

Refunds are not applicable for backdated terminations.

6.

How far would we backdate a transfer from another fund to us?

a)

60 days

b)

We will not backdate any policies.

c)

30 days

d)

7 days

7.

If I had an old Visitors Plus policy, what is the maximum benefit for Repatriation?

a)

$5,000

b)

$20,000

c)

Repatriation is not covered on the Old Visitors Plus

d)

$10,000

8.

If I’m the DD payer for a 600 visa, can I stop the direct debit AND terminate over the telephone?

a)

No, as I am not the Auth, I cannot complete either over the phone.

b)

I can only complete the termination over the phone.

c)

Yes, I can complete both over the phone.

d)

I can only stop the DD, I cannot terminate the policy.

9.

If a Non Auth called to change the start date of the policy for his dad, who hasn’t arrived in Australia yet, can he make the change?

a)

No, as he is not Authorised.

b)

Yes, as the member hasn't arrived yet, he has authority until the member arrives.

c)

We cannot change policy start dates.

10.

If my direct debit pays my policy up to the 30th November, what date will my next payment be taken?

a)

1st December

b)

31st November

c)

28th November

d)

30th December