wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Marketing Test 1: Getting to Know You

Total questions: 26

Worksheet time: 26mins

Name
Class
Date
1.

Because of customer requests, a business decides to reorder a product that it had stopped selling. The business is using the

a)

promotional mix concept

b)

marketing concept

c)

production process

d)

distribution process.

2.

Without marketing, people would need to be

a)

self-controlled.

b)

self-sufficient.

c)

self-confident.

d)

self-assured.

3.

Businesses often use promotional campaigns to create or improve their

a)

image.

b)

credit.

c)

safety.

d)

displays.

4.

A business that sends discount coupons to potential customers is using the __________ function of marketing.

a)

product/service management.

b)

financing.

c)

selling.

d)

promotion.

5.

What function of a marketing-information management system involves the distribution of marketing information to those who make marketing decisions?

a)

Data gathering

b)

Information reporting

c)

Market research

d)

Data processing

6.

One basic requirement of a marketing-information management system is that it should be able to

a)

operating only when needed.

b)

be used by all personnel.

c)

gather, access and evaluate data.

d)

discard data after they are analyzed

7.

One way that some businesses obtain new products to add to their product line is by

a)

consolidation.

b)

implementation.

c)

acquisition.

d)

syndication.

8.

Costs and available resources are especially important factors for product/service managers to examine during which phase of product/service management?

a)

New product development

b)

Elimination of weak products

c)

Idea generation

d)

Monitoring of existing products

9.

Marketers determine distribution intensity so they can achieve

a)

ideal market exposure.

b)

complete market coverage.

c)

perfect market balance.

d)

total market saturation.

10.

A producer feels that a retailer is not marketing its product to final consumers aggressively enough. This is an example of

a)

chargebacks.

b)

vertical conflict.

c)

horizontal conflict.

d)

sanctions.

11.

A characteristic of effective prices is that they must be

a)

inflexible.

b)

competitive.

c)

high.

d)

low.

12.

Which of the following costs do businesses usually include in the price of their products:

a)

Orientation

b)

Inflation

c)

Regulations

d)

Transportation

13.

Consumers may be hesitant to believe information in ads for a good or service because advertising

a)

is directed toward a mass audience.

b)

is intended to be misleading.

c)

is necessarily biased.

d)

raised the price of the product.

14.

Consumers may be hesitant to believe information in ads for a good or service because advertising

a)

bypass middlemen such as retailers.

b)

distribute products to a larger market.

c)

bring new products to market.

d)

communicate the benefits of products to buyers.

15.

Which of the following is an example of a product's being sold to an organization for use in producing other goods:

a)

A retailer sells office furniture to an advertising firm.

b)

A retailer sells a sewing machine to a professional seamstress.

c)

A teenager mows his neighbor's lawn to $20.

d)

A distributor sells hundreds of comics to a comic-book store.

16.

Which of the following is an example of a product's being sold without the use of an intermediary:

a)

A tanning salon

b)

A Mary Kay cosmetic party.

c)

A construction supply distributor

d)

A car rental agency

17.

Tying agreements may violate laws in some countries because these types of arrangements tend to

a)

increase taxes.

b)

reduce competition.

c)

decrease conflict.

d)

exaggerate demand.

18.

Which of the following Internet-based marketing-research methods is most likely to raise an ethical issue regarding the users' right to privacy:

a)

Banner ads

b)

Scan portals

c)

Browsers

d)

Cookies

19.

Which of the following is an example of a business using the illegal tactic of bait-and-switch advertising:

a)

Selling certain items at a discounted price

b)

Offering a low priced item to eliminate competition

c)

Agreeing with competitors to sell an item for a certain price

d)

Promoting a low price items to sell a more expensive item.

20.

A computer manufacturer offers customers who pay for their computers over a period of time, the opportunity to upgrade to a new machine at the end of the contract. This is an example of an ethical solution to the problem of

a)

planned obsolescence.

b)

sales forecasting.

c)

product positioning.

d)

overproduction.

21.

One situation in which it might be considered unethical for businesses to use advertising characters that appeal to children is if the businesses are advertising

a)

luxury services.

b)

expensive toys.

c)

low quality goods.

d)

adult products.

22.

Implementing an electronic data interchange (EDI) system benefits businesses because it

a)

duplicates the data entry process within the supply chain.

b)

increases the use of artificial intelligence systems.

c)

improves the speed and accuracy of information flow.

d)

allows trading communities to establish linear distribution strategies.

23.

One advantage of using certain software programs in the process of determining price is that these programs allow businesses to find out what effect different prices will have on the

a)

bottom line.

b)

target market.

c)

competition.

d)

operating cost.

24.

Which of the following is a type of software program that businesses often use to plan, modify, or customize products:

a)

photo management

b)

CAD - computer-aided design

c)

Freeform application

d)

Remote access

25.

Which of the following is the most efficient, cost-effective way for a business to promote goods and services to customers who want to receive product information:

a)

Indirect mail

b)

Direct mail

c)

Spam email

d)

Opt-in email

26.

Caroline is unable to travel to a client's office but needs to demonstrate product features and be able to answer questions as they arise. What technology tool would be helpful to her in making a sale?

a)

PowerPoint presentation on CD

b)

High-tech sales support office

c)

Cell phone with wireless faxing

d)

Web presentation combined with a teleconference