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AOM-Module 1

Total questions: 20

Worksheet time: 22mins

Name
Class
Date
1.

is creating a work culture which values collaboration

a)

Teamwork

b)

Flexibility

c)

Trust

d)

Cohesion

2.

It is the ability to hold together no matter how difficult the circumstances ge

a)

Teamwork

b)

Flexibility

c)

Trust

d)

Cohesion

3.

is about an employee and the employer making changes to when, where and how a person will work to better meet individual and business needs.

a)

Teamwork

b)

Flexibility

c)

Trust

d)

Cohesion

4.

It is essential to an effective team, because it provides a sense of safety.

a)

Teamwork

b)

Flexibility

c)

Trust

d)

Cohesion

5.

Choose all the advantages of Work Flexibility

a)

It reduces absenteeism, overtime, sick leave and tardiness.

b)

It reduces stress.

c)

It improves performance, quality, productivity and job satisfaction.

d)

Decreases commitment and job engagement.

6.

Choose all the forms of Flexibility

a)

Flextime

b)

Formal Schedule

c)

compressed workweeks

d)

job sharing

7.

A profession involving the design, implementation, evaluation, and maintenance of the process of work within an office or organization, in order to maintain and improve efficiency and productivity. -

a)

Administrative Office Management

b)

Management

c)

Effieciency

d)

Cohesion

8.

art or skill used by those who blend together the six M‘s

a)

Administrative Office Management

b)

Management

c)

Effieciency

d)

Cohesion

9.

-It practices different virtues and accomplishments of different chores and works in the office within a given time.

a)

Administrative Office Management

b)

Management

c)

Effieciency

d)

Cohesion

10.

-It also refers to a group of persons – top management.

a)

Administrative Office Management

b)

Management

c)

Effieciency

d)

Cohesion

11.

an increase demand for more information in order to make intelligent decision at greatly accelerated rates.

a)

Information Revolution

b)

Management

c)

Effieciency

d)

Cohesion

12.

-The person who heads up the company-wide information management function

a)

Low level Management

b)

Top Management

c)

Administrative Office Manager

d)

Human Resource Manager

13.

Is all about planning and development. Assessing the need for designing and implementing totally new functions and services

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

14.

This is about the quality and quantity of work. This is where we take corrective actions whenever necessary. This is also motivates employees to be cost conscious.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

15.

This is necessary to produce effective methods and techniques when implementing changes to maximize organizational and individual productivity.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

16.

is the ability to use existing knowledge in order to acquire additional knowledge.

a)

Conceptual Skills

b)

Human Skills

c)

Technical Skills

d)

Flexibility Skills

17.

-is the ability to use knowledge and understanding of people as they interact with one another‘s.

a)

Conceptual Skills

b)

Human Skills

c)

Technical Skills

d)

Flexibility Skills

18.

These skills include a manager‘s ability to communicate, coach, lead, resolve conflicts, achieve consensus, and motivate workers

a)

Conceptual Skills

b)

Human Skills

c)

Technical Skills

d)

Flexibility Skills

19.

are work-related skills that demonstrate the manager‘s ability to use the technology tools, techniques, and procedures specific to a particular field.

a)

Conceptual Skills

b)

Human Skills

c)

Technical Skills

d)

Flexibility Skills

20.

are generally learned through experiences and the educational process, some are intuitive.

a)

Conceptual Skills

b)

Human Skills

c)

Technical Skills

d)

Flexibility Skills