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Office Orientation #1 OA

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Which of the following in NOT a main function of the office?

a)

coordinating information

b)

disseminating information

c)

advertising information

d)

preserving information

2.

If information is disseminated, what happens to it?

a)

it is altered

b)

it is distributed

c)

it is destroyed

d)

it is stored

3.

Which of the following tasks are carried out in the Personnel Department?

a)

designing advertisements

b)

recruiting staff

c)

secretarial services

d)

induction of new employees

4.

An organizational chart shows:

a)

how the organization works

b)

the structure of the organization

c)

the most important people in the organization

d)

the people working in the organization

5.

The chain of command within an organization can be shown on a/an

a)

organizational chart

b)

matrix

c)

line graph

d)

office layout

6.

Which type of organizational structure includes persons hired to support and advise members

a)

matrix

b)

line

c)

line and staff

d)

functional

7.

Which department is responsible for preparing payroll, budgets and final accounts?

a)

purchasing

b)

human resources

c)

production

d)

finance

8.

The type of organizational structure most suited for creating project teams is the:

a)

matrix

b)

line

c)

line and staff

d)

functional

9.

Which management level has the greatest interaction with the non-managerial staff?

a)

executive level

b)

supervisory level

c)

middle level

d)

top level

10.

The concept which outlines the number of people a manager can supervise effectively is called:

a)

chain of command

b)

span of control

c)

line of authority

d)

organizational structure

11.

One method of control used in an organization is:

a)

collection

b)

supervision

c)

preparation

d)

dissemination

12.

The person in charge of an organization is your:

a)

peer

b)

superior

c)

subordinate

d)

co-worker

13.

Assume you are employed in a firm in which you are accountable to several specialists. What type of organizational structure does this firm have?

a)

line

b)

committee

c)

functional

d)

staff

14.

The people responsible for planning the performance policy of an organization are the:

a)

junior managers

b)

labour force

c)

office workers

d)

board of directors

15.

Which type of organizational structure shows authority passing continuously downwards?

a)

staff

b)

functional

c)

lateral

d)

line