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Prelim Exam - Marketing Mgt

Total questions: 50

Worksheet time: 28mins

Name
Class
Date
1.

Process of gathering, analyzing, and interpreting information about market, product, or service to be offered for sale in the market, about the past, present and potential customers for the product or service.

a)

MARKETING PLAN

b)

MARKET RESEARCH

c)

MARKETING STRATEGY

d)

PRODUCT TESTING

2.

Business process of creating relationship with and satisfying customers.

a)

Advertisement

b)

Marketing

c)

Market Research

d)

Market Study

3.

Asking survey questions aimed capturing needs, values, attitudes, behaviors and demographics.

a)

ADVERTISING TESTING

b)

BRAND AWARENESS AND REACH

c)

MARKET SEGMENTATION

d)

PRODUCT TESTING

4.

Brand Awareness and Reach is?

a)

Keeping how effective your marketing campaigns really are.

b)

Measuring customer satisfaction to increase customer retention.

c)

Surveys that ask customers to choose between different products with unique features and price points.

5.

Notice announcement in a public medium promoting a product, service or event or publicizing a job vacancy.

a)

ADVERTISEMENT

b)

ADVERTISING

c)

DISPLAY ADS

6.

Digital Ads, Billboards, Newspapers and Magazines are _____________.

a)

DISPLAY ADS

b)

PODCASTS

c)

SOCIAL MEDIA ADS

7.

Pinterest, Instagram, Facebook are example of ........

a)

DISPLAY ADS

b)

PODCASTS

c)

SOCIAL MEDIA ADS

d)

VIDEO ADS

8.

True or False?

Marketing involves encouraging people to buy a product or service.

a)

True

b)

False

9.

True or False?

Marketing includes advertising, selling, and delivering products to consumers.

a)

True

b)

False

10.

Marketing that utilizes Internet and online based technologies is known as ...

a)

Relationship Marketing

b)

Traditional Marketing

c)

Digital Marketing

d)

Cause Marketing

11.

True or False?

Sponsoring sports events is an example of marketing.

a)

True

b)

False

12.

A ...................... is a special saying made from a few words that helps identify the company or brand.

a)

logo

b)

coupon

c)

banner

d)

slogan

13.

Product

a)

The cost to the buyer of goods or services

b)

Informing customers about products and persuading them to buy them

c)

Where goods or services are available

d)

Goods or services that are sold

14.

Price

a)

Informing customers about products and persuading them to buy them

b)

The cost to the buyer of goods or services

c)

Where goods or services are available

d)

Goods or services that are sold

15.

Promotion

a)

The cost to the buyer of goods or services

b)

Where goods or services are available

c)

Informing customers about products and persuading them to buy them

d)

Goods or services that are sold

16.

Place

a)

Informing customers about products and persuading them to buy them

b)

The cost to the buyer of goods or services

c)

Goods or services that are sold

d)

Where goods or services are available

17.

Is this ....

a)

Place?

b)

Product?

c)

Promotion?

d)

Price?

18.

Is this...

a)

Place?

b)

Product?

c)

Promotion?

d)

Price?

19.

Which of these types of advertising is NOT mass media?

a)

television

b)

word of mouth

c)

internet

d)

radio

20.
Deciding how much to charge for goods and services.
a)
Marketing
b)
Goods
c)
Pricing
d)
Selling
21.

The process of dividing a market of potential customers into groups based on different characteristics is called

a)

Market Segmentation

b)

Market Analysis

c)

Demographics

d)

Consumer identification

22.

The term "Demographics" refers to

a)

Grouping potential customers based on their beliefs and preferences

b)

Grouping potential customers based on whether or not they have purchased a product in the past

c)

Grouping potential customers using statistical data such as age, race and gender

d)

Grouping potential customers based on where they live

23.

Segmenting a market based on customers' attitudes, opinions, and interests is called

a)

Demographics

b)

Psychographics

c)

Geographics

d)

Market Segmentation

24.

Which of these answer includes ONLY examples of psychographics?

a)

Interests, opinions, attitudes

b)

Household income, beliefs, race

c)

Age, geographical location, gender

d)

Ethnicity, age, hobbies

25.

When a business divides its market on the basis of where its customers live is called

a)

geographic segmentation

b)

demographic segmentation

c)

psychographic segmentation

d)

behavioral segmentation

26.

Segmenting a market based on customers' buying habits is an example of

a)

demographic segmentation

b)

psychographic segmentation

c)

behavioral segmentation

d)

geographic segmentation

27.

A business' target market includes

a)

Everyone

b)

All the people who might use a product or service

c)

The specific people that the company is aiming to reach with its marketing and sales efforts

d)

One segment of the market

28.
How is a market segmented by 'location'?
a)
Products can be aimed specifically at males or females or both
b)
People have different hobbies and interests, which can be connected to income and location.
c)
Consumers live in different parts of the country and will have different tastes and needs.  Those living in the city might want a smaller car
d)
Age groups can be split into categories e.g. 0-10, 11-16 or 18+.  Or even by young and old
29.
Knowing a customers family size can not help determine the demographics of the target market.
a)
TRUE
b)
FALSE
30.
Knowing the income of a potential customer can help you determine products' __________.
a)
Pricing
b)
Place
c)
Promotion
d)
Label
31.
Define what is meant by the term 'market segmentation'
a)
The action or activity of gathering information about consumers' needs and preferences.
b)
The splitting of the market for product or service into different parts, or segments.
32.
Define what is meant by 'target market'
a)
Group of customers at which a product or service is aimed, or targeted.
b)
Splitting the market for a product into different parts, or segments.
33.
How is a market segmented by 'gender'?
a)
Products can be aimed specifically at males or females or both
b)
People have different hobbies and interests, which can be connected to income and location.
c)
Consumers live in different parts of the country and will have different tastes and needs.  Those living in the city might want a smaller car
d)
Age groups can be split into categories e.g. 0-10, 11-16 or 18+.  Or even by young and old
34.
Which market segments would this product appeal to?
a)
Young, females, any income, any location
b)
Any age group, females, high income, living in Scotland, sporty
35.
How would you change this product so that it appealed to young males?
a)
Leave the colour as boys like this colour anyway
b)
Change the colour to blue and use different pictures to fairies, by using superheroes. 
36.
Which market segment would this product appeal to?
a)
High income, males, 18+, who enjoy fast cars
b)
Low income, young, females, who enjoy fast cars
37.

The process of classifying people who forma given market into even smaller groups is called:

a)

market development

b)

mass marketing

c)

consumer market

d)

macro-marketing

e)

market segmentation

38.

Carefully arranging for a product or service to occupy a clear, distinctive, and desirable place relative to competing products or services in the minds of target consumers is called...

a)

mass marketing

b)

target marketing

c)

market segmentation

d)

green marketing

e)

positioning

39.

IT IS A TERM USED TO DESCRIBE WHAT'S UP TO DATE.

(a)  

40.

IT IS A AN OPPORTUNITY IN THE HOSPITALITY INDUSTRY THAT PROVIDES JOB

(a)  

41.

IT IS ONE OF THE MAIN ACTIVITIES IN THE HOSPITALITY INDUSTRY WHERE ESTABLISHMENTS SERVE FOOD AND BEVERAGES

(a)  

42.

IT IS ONE OF THE MAIN ACTIVITIES IN THE HOSPITALITY INDUSTRY THAT PROVIDES LODGING.

(a)  

43.

It is based on the marketing principles that products and services exist to solve customers` problems,

(a)  

44.

A strategy employed to create a unique product image with the objective of creating interest and attracting visitors.

(a)  

45.

It aims to create an image about the destination that reflects its physical characteristics; what actually the destination is and what exists there.

a)

Objective Positioning

b)

Subjective Positioning

c)

Market Positioning

d)

Effective Positioning

46.

It reflects the image, not of the physical aspects of the destination, but what is perceived by the tourists, their mental perceptions.

a)

Objective Positioning

b)

Subjective Positioning

c)

Market Positioning

d)

Effective Positioning

47.

- These tourists travel to places with the agenda of health on their mind. They travel to avail some special medical treatment, operation, surgery, medication, or inexpensive aesthetic surgeries available in different country.

a)

Single Tourist

b)

Group of Tourist

c)

Business Tourist

d)

Health Tourist

48.

They are the professional tourists on the business trips. They decide for themselves but do not spend much money.

a)

Single Tourist

b)

Group of Tourist

c)

Business Tourist

d)

Health Tourist

49.

They travel alone and are independent. They are alone but not lonely; as tourism is what they pursue as a hobby. The gap year travelers, unmarried persons, widows/widowers, backpackers, and solitary tourists travel single.

a)

Single Tourist

b)

Group of Tourist

c)

Business Tourist

d)

Health Tourist

50.

Students from schools and universities as members of educational tours, fellows of various fraternities with common interests, groups of newly-weds, or senior citizens.

a)

Single Tourist

b)

Group of Tourist

c)

Business Tourist

d)

Health Tourist