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Sem2 Management and Organisation Behavior

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

The organization that embraces the decisions and actions involved in bringing people and other resources together to achieve some purpose is ...

a)

Organization

b)

Control

c)

Management

d)

Business

2.

A collection of people working together to achieve a common purpose is...

a)

Enterprise

b)

Organization

c)

Staff

d)

Football team

3.

What is the purpose of the organization?

a)

The purpose of any organization is to provide useful goods and/or services that return value to society and satisfy customer needs in order to justify continued existence.

b)

The purpose of any organization is to provide useful goods and/or services that will bring profits to organization.

c)

The purpose of any organization is to develop new products and services that no longer existed in the market.

4.

Define ‘manager’.

a)

A manager is a person who controls the flow of money inside organization.

b)

A manager is a person who supports and is responsible for the work of others.

c)

A manager is a person who inspires others to accomplish a goal.

d)

A manager is a person who controls the process.

5.

What are H. Fayol’s five functions of the managers’? Explain at least each role from Fayol.

a)

Planning, Organizing, Coordinating, Directing, Controlling.

b)

Setting, Developing, Harmony, Individuals, Synergy.

c)

Coordinating, Developing, Individuals, Controlling.

d)

Controlling, Performance, Corrections, Planning, Standards.

6.

Ensuring that the sales department does not exceed its budget.

a)

Control

b)

Plan

c)

Command

d)

Organise

7.

Decide which products will form the main thrust of advertising during the next financial year.

a)

Command

b)

Plan

c)

Organise

d)

Coordinate

8.

Ensure that new working practices are communicated to the workforce.

a)

Organise

b)

Control

c)

Plan

d)

Command

9.

Ensure that the sales department liaises with production on delivery dates.

a)

Coordinate

b)

Command

c)

Organise

d)

Plan

10.

Changing work schedules to reduce idle time.

a)

Coordinate

b)

Organise

c)

Command

d)

Plan

11.

Figurehead – as a head of organization managers performs “ceremonial duties”

a)

True

b)

False

12.

Leader – Inspires people to fulfill unit’s purpose. Provides vision. Makes sure employees needs are met

a)

True

b)

False

13.

Liason – Inspires people to fulfill unit’s purpose. Provides vision. Makes sure employees needs are met.

a)

True

b)

False

14.

What is the manager’s role as an entrepreneur?

a)

Sleeps all day long in his office, watches workers through the webcams installed.

b)

Looking out for new ideas. Adapting to changing conditions. Proposes new projects. Acts as initiator of change

c)

Counts money at the end of the day and enjoys nightlife.

d)

A lazy person who does not care about anything except his own profit.

15.

What are the ‘must have’ managerial skills?

a)

Teamwork

b)

Individualist

16.

What are the ‘must have’ managerial skills?

a)

Self-management

b)

Not self-managed

17.

What are the ‘must have’ managerial skills?

a)

Leadership

b)

Follower

18.

What are the ‘must have’ managerial skills?

a)

Critical doing

b)

Critical thinking

19.

What are the ‘must have’ managerial skills?

a)

Unprofessionalism

b)

Professionalism

20.

What are the ‘must have’ managerial skills?

a)

Keeping silence

b)

Communication