WorksheetsFBS- Telephone Reservation
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
1. Ensures that guests who have made a reservation will have an (a) when they arrive.
2.
Processing (a) as applicable.
3.
Computerized reservation system displays a (a) to input customer information and requests.
4.
Set the tables accordingly such as placing a (a) on the table.
5.
It is important that you (a) the details of the reservation to the caller.
6.
Notifying people on the (a) if a reservation has been cancelled.
7.
Confirms information or arrangements regarding the (a)
8.
Fax machine provides an image of a document made by (a) and transmitted as data by telecommunication links.
9.
Informing the (a) of any requests.
10.
Informing the (a) of the tables under their responsibility of reservation details and requests.
100 %
