This component includes selection of suppliers to provide the materials and services needed to create the product.

This component includes organizing the activities required to accept raw materials, manufacture the product, test for quality, package for shipping and schedule for delivery.

This component coordinates customer orders, schedule deliveries, dispatch loads, invoice customers and receive payments.

This component creates a network or process to take back defective, excess or unwanted products.

This type of flow includes movement of goods from supplier to consumer.

This risk is related to unpredictable or misunderstood customer or end-customer demand.

This risk is caused by disruptions of internal operations or processes.

This level lays the groundwork for the entire supply chain process, from beginning to end, and is an essential part of supply chain management.

This level focuses on customer demands and achieving the best end value.