WorksheetsCustomer type
Total questions: 10
Worksheet time: 2mins
How many customer type we have?
7
10
5
4
•Will analyse all options
•Probably know your product better than you
•Knows all the competitors, technical specifications and prices.
•Likes facts, details and descriptions of products and services.
Which customer type that we mention above ?
Tiger
Peacock
Owl
Koala
What is the characteristic of Koala type of customer?
If they dont like you, they wouldnt do any business with you.
Strong needs that want to feel to be part of the group
Ask them question, they will answer you sincerely
Want the best product in the lowest price
How to deal with the Peacock type of customer?
Try to keep the experience fun & social but keep them focused on the product
Provide them the product information like details, data fact
Ask their opinion in products or sevices
They often respond well to compliments about their direct style & decisiveness.
Choose the correct answer for the customer type characteristic.
Tiger - Unwilling to consider alternative viewpoint
Owl - Has a lot of knowledge and they know it
Peacock - Likes facts, details and descriptions of products and services
Koala - Likes to shared in the process
Which is the correct type of customer?
Tiger, Owl, Peacock, Koala
Panther, Owl, Peacock, Dolphin
Dove, Peacock, Eagle, Owl
Tiger, Owl, Dove, Koala
What is the 4 Effective Closing Ways ?
Summary, Assumptive, Soft, Question
Corresponding, hypothesis, soft, question
Communication , Forthright , Hypothesis, Corresponding
Communication, assumptive, hypothesis, corresponding.
•Characteristics
•Strong ability in planning and logical thinking.
•Ready the whole set of plan and strategy before deal.
•Strong Adaptability
Which is the closing type is mention above?
Corresponding
Communication
Hypothesis
Forthright
Forthright style of closing way is suitable for which type of customer?
Owl
Tiger
Koala
Peacock
What is the characteristic of Hypothesis Style?
Straight-forward
Able to observe customer body language (positive /negative)
Money worth for the value
Logic of value decision
