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WorksheetsReview - Motivating Employees
Total questions: 21
Worksheet time: 16mins
The four functions of management is being carried out by an individual called_________?
Supervisor
Manager
Subordinate
President
TRUE or FALSE
Management is the process of using resources in order to reach organizational goals.
TRUE
FALSE
It is the levell of management whose work is to supervises a small work group composed of non-managerial workers.
Middle management
Top Management
Supervisory level of management
On an organizational chart a direct line of authority is indicated by a_________ line.
diagonal
dotted
solid
straight
A SMART goal is one that is specidic, measurable, attainable, realistic, and technical.
True
False
1. Motivation is ________________________
A component of ability, personal traits and desire
An individual’s intensity, direction and persistence
An effort toward creating goals
An constant intensity
Which needs were considered higher-order needs?
Physiological and safety
Social, esteem, and self-actualization
Safety, physiological, esteem and social
Esteem, and self-actualization
1. All of the following are motivational theories, except:
Maslow’s Hierarchy of Needs
McGregor’s Theory X and Theory Y
Herzberg’s Two Factor Theory
Social Systems theory
Goal-Setting Theory
Which of the following best describes Abraham Maslow's Hierarchy of Needs theory of workplace motivation?
When an employee has satisfied a need associated with a level, he/ she can still return and be motivated by the need of that lower level again.
The complex needs are fulfilled at the lower level and the very basic needs are fulfilled at the upper level.
There are five levels of needs that influence employee motivation and by extension, their performance on the job. Needs ranked from basic to complex.
There are four levels of needs that influence employee motivation and by extension, their performance on the job. Needs ranked from basic to complex.
How does Frederick Herzberg's Two-Factor Model of workplace motivation affect employee performance?
Employees will choose their level of effort based on perceived rewards they may receive.
There are certain factors of an employee's job that are associated with satisfaction and different factors that are associated with dissatisfaction. Providing the intrinsic factors leads to job satisfaction.
There are certain factors of an employee's job that are associated with satisfaction and different factors that are associated with dissatisfaction.Improving the extrinsic factors leads to job satisfaction.
Employees need to have both intrinsic and extrinsic factors satisfied to achieve job satisfaction.
1. Which of these answers best demonstrate positive employee motivation and reward?
Disciplinary action - as a first response.
Ignoring good behavior.
Showing appreciation for good performance.
Rewarding an employee whether or not they perform well on the job.
What could happen in terms of productivity, if employees are not motivated or rewarded?
The company will be successful.
The company’s clientele will significantly increase.
Staff will lack interest in their work and there will be a visible decrease in morale.
Nothing would happen.
Which of the following explain job rotation?
This can improve task efficiency by reducing the number of tasks performed by workers.
This involves moving employees from one job to another to provide them with variety and stimulation.
A job design that combines a series of tasks into one new, broader job to give employees variety and challenge.
incorporates high-level motivators into the work including job responsibility, recognition, and opportunities for growth, learning, and achievement.
Which of the following explain job enlargement?
This can improve task efficiency by reducing the number of tasks performed by workers.
This involves moving employees from one job to another to provide them with variety and stimulation.
A job design that combines a series of tasks into one new, broader job to give employees variety and challenge.
incorporates high-level motivators into the work including job responsibility, recognition, and opportunities for growth, learning, and achievement.
According to Maslow’s hierarchy of needs, workers’ self-fulfilment will be reached when:
they are given challenging and interesting work to do and are recognised for it
they are paid a salary that is higher than that of other workers in the business
they work in groups and are given the chance to take some limited decisions for themselves
they have job security
According to Herzberg, which of the following is the best example of job enrichment at work?
The worker is given more work to do and is paid more
The worker is allowed to change jobs with other workers doing similar tasks
Giving the worker more jobs that need more physical effort
Encouraging workers to take more responsibility at work
Which of the following is an example of a non-financial method of motivation?
Profit sharing
Commission
Performance related pay
Training
Example of physiological needs:
Breathing, food, water, shelter, sleep.
Security of body, employment, family.
teamwork and friendship
What is the right order in Maslow's Hierarchy of Needs? (from bottom to top)
safety, physiological, esteem, belonging, and self-actualisation.
Physiological, safety, belonging, esteem, and self-actualisation.
belonging, esteem, physiological, safety, and self-actualisation.
The "Two-factor theory" was proposed by:
Frederick Herzberg
F.W. Taylor
Abraham Maslow
Examples of "hygiene factors" based on the two factors theory are:
fair pay and job security
a sense of achievement and interesting work.
