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Business Organization and Management

Total questions: 100

Worksheet time: 1hrs 7mins

Name
Class
Date
1.

It is the function of management which consists of monitoring and checking alignment of performance of predetermined standards.

a)

Controlling

b)

Influencing

c)

Organizing

d)

Planning

2.

Classify the mentioned business activity.

Assign machines and supplies for each workers.

a)

Controlling

b)

Influencing

c)

Organizing

d)

Planning

3.

He delineated management functions and came up with fourteen principles of management.

a)

Peter Drucker

b)

Henry Mintzberg

c)

Frederick Taylor

d)

Henry Fayol

4.

The management skill which enable managers to approach and solve problems analytically and systematically.

a)

Conceptual skill

b)

Human skill

c)

Technical skill

5.

The management function which consists of setting gials and specifying ways to attain them.

a)

Planning

b)

Organizing

c)

Influencing

d)

Controllint

6.

It is one of the 14 Principles of Management which states that workers should be rewarded according to how they perform their tasks well.

a)

Equity

b)

Initiative

c)

Remuneration

d)

Stability and tenure of personnel

7.

Consist of guiding and directing the behavior of subordinates for the attainment of organizational goals.

a)

PLANNING

b)

ORGANIZING

c)

INFLUENCING

d)

CONTROLLING

8.

Consist of monitoring and checking alignment of performance to predetermined standards.

a)

CONTROLLING

b)

ORGANIZING

c)

PLANNING

d)

INFLUENCING

9.

Consist of ensuring that work is accomplished by assigning tasks, coordinating them and allocating natural resources.

a)

INFLUENCING

b)

PLANNING

c)

CONTROLLING

d)

ORGANIZING

10.

Are related to working with people and bringing out the best in them.

a)

Human Skills

b)

Conceptual Skills

c)

Technical Skills

d)

Government Organization

11.

The ability to work well with other people individually and in a group

a)

Conceptual skills

b)

Human skills

c)

Technical skills

d)

None of the Above

12.

It is the department that is responsible for hiring employees.

a)

Accounting

b)

Production

c)

Marketing

d)

Human Resource

13.

McDonald’s Corporation was able to identify its competitive advantage, work on its weaknesses, grab the opportunities and take actions on its threats. Which analysis did the company use?

a)

PETS

b)

SWTO

c)

PEST

d)

SWOT

14.

is the function of hiring and retaining a suitable workforce for the enterprise both at managerial as well as non-managerial levels

a)

Directing

b)

Staffing

c)

Planning

d)

Controlling

15.

In Theory Z Leadership is trusting of workers

a)

True

b)

False

16.

In Theory X Workers like work and are motivated

a)

True

b)

False

17.

Top level management provides guidance, motivation, and direction.

a)

True

b)

False

18.

Top level management provides guidance, motivation, and direction.

a)

True

b)

False

19.

_______________ is a term that is used to refer to the people who are in charge of running a business.

a)

Management

b)

Principals

c)

Officers

d)

Stakeholders

20.

Controlling, leading, organizing, and planning are the four____________ of management

a)

characteristics

b)

cornerstones

c)

functions

d)

objectives

21.

The process that managers use to develop goals and objectives, as well as strategies to achieve them, is called___________ .

a)

analysis

b)

planning

c)

organizing

d)

strategic thinking

22.

The process that managers use to develop goals and objectives, as well as strategies to achieve them, is called___________ .

a)

analysis

b)

planning

c)

organizing

d)

strategic thinking

23.
Managers accomplish goals through using people and resources.
a)
false
b)
true
24.

According to this person, management is the co-ordination of all resources through the process of Planning, Organizing, Directing and Controlling in order to attain stated objectives.

a)

Mary Parker Rollet

b)

C.S. George

c)

Dean Ray Koontz

d)

Frederick W. Taylor

25.

Planning that sets the long term direction of the organization in which it wants to proceed in future.

a)

Long term Plan

b)

Specific Plan

c)

Single use Plan

d)

Strategic Plan

26.

What type of organization is owned by two or more people?

a)

Sole Proprietorship

b)

Partnership

c)

Corporation

d)

Cooperative

27.

Who is the French management theorist who developed the principles of management?

a)

Henri Fayol

b)

F.W Taylor

c)

Mary Rollet

d)

C.S Lewis

28.

This is something that a person must have in order to live and survive

a)

marketing

b)

wants

c)

needs

d)

demands

29.

Include CEOs, chief operating officers, presidents, and vice-presidents.

They are responsible for the overall coordination of the organization and for directing the major activities of the company‘s various divisions or units.

a)

Top Managers

b)

Middle Level Managers

c)

Low Level Manager

30.

They are found at the bottom of organization's hierarchy. Also called first line, supervisory or operational level management.

a)

Top Managers

b)

Middle Level Managers

c)

Low Level Manager

31.

Include department heads, division managers, personnel directors, sales managers and so on.

a)

Top Managers

b)

Middle Level Managers

c)

Low Level Manager

32.

Management is the process of coordinating all resources through Planning,

Organizing, Staffing, Leading and Controlling to achieve Organizational objectives.

a)

True

b)

False

33.

What skills do managers need according to their level?

a)

Conceptual, accounting and computer skills

b)

Human, conceptual and technical skills

34.

It refers to the manager's ability to analyze a particular situation, identify new opportunities and resources, and decide on the best strategies and courses of action.

a)

Human skills

b)

Conceptual skills

c)

Technical skills

d)

Managing skills

35.

Which management skills include the manager's capacity to motivate, lead, and control the behavior of his or her subordinates?

a)

Conceptual skills

b)

Human skills

c)

Linguistic skills

d)

Technical skills

36.

It refers to a promotion of teamwork and unity of interest of both employees and management is exercised.

a)

Equity

b)

Esprit de corps

c)

Remuneration

d)

Authority

37.

Which management skills include the manager's capacity to motivate, lead, and control the behavior of his or her subordinates?

a)

Conceptual skills

b)

Human skills

c)

Linguistic skills

d)

Technical skills

38.

Identify the management roles described by the statement " Employees are encouraged to act independently in support of the company's objectives.

a)

Initiative

b)

Order

c)

Equity

d)

Unity of command

39.

Who is the father of modern management theory?

a)

Abraham Maslow

b)

Elton Mayo

c)

Max Weber

d)

Henry Fayol

40.

It is the management function wherein managers identify and select company's goals and determine the corresponding courses of action in order to achieve them.

a)

Controlling

b)

Directing

c)

Organizing

d)

Planning

41.

It is the Process of obtaining and maintaining capable and competent candidates to fill all job position.

a)

Controlling

b)

Directing

c)

Staffing

d)

Planning

42.
a collections of person working together with the-same objectives
a)
organization
b)
firm
c)
forms
43.
a group of individuals who are cooperating willingly and effectively with a common goal
a)
organization
b)
forms
c)
business
44.
is the simplest business form under which one can operate a business.
a)
single proprietorship
b)
partnership
c)
corporation
45.
 Its simply refers to a person who owns the business and is personally responsible for its debts.
a)
Single proprietorship
b)
partnership
c)
corporation
46.
It is an arrangement in which two or more individuals share the profits and liabilities of a business venture.
a)
Partnership
b)
Proprietorship
c)
corporation
47.
involving mutual assistance in working toward a common goal.
a)
cooperative
b)
corporation
c)
partnership
48.
A group of people authorized to act as a single entity (legally a person) and recognized as such in law.
a)
corporation
b)
cooperative
c)
partnership
49.
consists of the interlocking functions of creating corporate policy and organizing, planning, controlling, and directing an organization's resources in order to achieve the objectives
a)
management
b)
business
c)
organization
50.

Who is the Father of Scientific management?

a)

F.W. Taylor

b)

Henry Fayol

c)

Peter F Drucker

d)

Elton Mayo

51.

Person who owns the business and is personally responsible for its debts.

a)

Cooperative

b)

Corporation

c)

Partnership

d)

Sole Proprietorship

52.
What involves providing guidance to workers and work projects?
a)
Managing
b)
Staffing
c)
Organizing
d)
Directing
53.
The people who make the major policy and financial decisions in a corporation are the 
a)
investors
b)
board of directors
c)
managers
d)
owners
54.

What type of business structure is owned by many people?

a)

Corporation

b)

Partnership

c)

Sole Proprietorship

d)

LLC

55.

A type of business that consists of two or more people?

a)

Sole Proprietorship

b)

Partnership

c)

Corporation

56.

Marketing connects __________ to _____________.

a)

goods to services

b)

industrial products to consumer products

c)

producers to consumers

d)

workers to sales people

57.

__________set objectives for their followers but give them autonomy to choose how they accomplish those goals.

a)

Democratic leaders

b)

Free-rein leaders

c)

Autocratic leaders

d)

Authoritarian leaders

58.

The extent to which decision-making power is held by a small number of people at the top of the organization is known as _____.

a)

The span of control

b)

power distance

c)

monopoly

d)

degree of centralization

59.

In the context of management planning,__________refers to high-level, long-term planning that establishes a vision for the company, defines long-term objectives and priorities, determines broad action steps, and allocates resources.

a)

Operational planning

b)

Strategic planning

c)

Contingency planning

d)

Tactical Planning

60.

__________hoard decision-making power for themselves, and they typically issue orders single-handedly.

a)

Democratic leaders

b)

Free-rein leaders

c)

Autocratic leaders

d)

Laissez-faire leaders

61.

_____ refers to planning for unexpected events, usually involving a range of scenarios and assumptions that differ from the assumptions behind the core plans.

a)

Strategic planning

b)

Tactical planning

c)

Operational planning

d)

Contingency planning

62.

In the context of management skills, middle-level managers need an especially high level of _____ as they typically act as the bridge between departments, coordinating people and projects that sometimes have mismatched priorities.

a)

Human skills

b)

interpersonal skills

c)

cognitive skils

d)

Life skills

63.

The _____ of a firm includes managers who set the overall direction of the firm, articulating a vision, establishing priorities, and allocating time, money, and other resources.

a)

Top management

b)

Middle management

c)

First-line management

d)

Supervisory management

64.

An advantage of a centralized organization is that it:

a)

gives decision-making power to employees at all levels of the organization.

b)

tends to have a uniform customer approach across the front lines.

c)

is highly responsive to customer needs.

d)

typically has a high level of employee morale.

65.

Which of the following cannot be marketed?

a)

goods and services

b)

ideas

c)

celebrities

d)

all of the above can be marketed

66.

The process of planning, pricing, promoting, selling, and distributing products to satisfy customers’ wants and needs.

a)

Target Marketing

b)

Marketing

c)

Segment Marketing

d)

Relationship Marketing

67.

The process of planning, pricing, promoting, selling, and distributing products to satisfy customers’ wants and needs.

a)

Target Marketing

b)

Marketing

c)

Segment Marketing

d)

Relationship Marketing

68.

Which marketing function can help businesses predict how much will be sold in a given period of time?

a)

Distribution

b)

Marketing Information Management

c)

Selling

d)

Promotion

69.

Transportation, storage, and inventory control are activities of which marketing function?

a)

Distribution

b)

Pricing

c)

Promotion

d)

Selling

70.

What function is concerned with making decisions about investments and credit?

a)

Marketing Information Management

b)

Pricing

c)

Financing

d)

Distribution

71.

What is the marketing function demonstrated in the following situation? While shopping at the mall, Susan is asked to fill out a survey about her preferences on different brands of perfume.

a)

Product/Service management

b)

Marketing Information Management

c)

Selling

d)

Pricing

72.

Creating new products, services, images, or ideas that will influence consumer buying behavior is an example of

a)

Distribution

b)

Selling

c)

Financing

d)

Product/Service Management

73.

Coca Cola test marketed New Coke by conducting taste testing in focus groups. What marketing function did they implement?

a)

Promotion

b)

Selling

c)

Marketing Information Mangement

d)

Product/Service Management

74.

Trey hangs posters advertising the school play in local businesses. What marketing function did Trey implement?

a)

Promotion

b)

Selling

c)

Distribution

d)

Financing

75.

Target discounts their selection of winter coats in mid-February. What marketing function did they implement?

a)

Promotion

b)

Selling

c)

Distribution

d)

Pricing

76.

Firestone decided to offer a new line of snow tires. Under which marketing function does this decision fall?

a)

Distribution

b)

Product/Service Management

c)

Pricing

d)

Promotion

77.

Car dealers emphasize personal contact with their customers in order to better determine and respond to customer wants and needs. This is an example of which marketing function?

a)

Product/Service management

b)

Marketing Information Management

c)

Selling

d)

Distribution

78.

Car dealers emphasize personal contact with their customers in order to better determine and respond to customer wants and needs. This is an example of which marketing function?

a)

Product/Service management

b)

Marketing Information Management

c)

Selling

d)

Distribution

79.

Surfside Casuals rents warehouse space during the months of January and February to store merchandise ordered for the spring and summer seasons. What marketing function does this activity demonstrate?

a)

Distribution

b)

Finance

c)

Selling

d)

Product/Service Management

80.

Suave wants to add a new coconut/chocolate flavor to their shampoo line. What type of utility does this fall under?

a)

Place utility

b)

Possession utility

c)

Form utility

d)

Time utility

81.

Which of the following is an example of adding utility to a product?

a)

Making sure products are made in a cost-effective way

b)

A marketer inventories items currently in stock before new items arrive

c)

A bank installs ATM's in sporting arenas

d)

A store's mall access is made more secure by closing at 8 pm

82.

A store’s policy states “we accept only cash.” Which marketing utility does this affect?

a)

Time

b)

Place

c)

Form/task

d)

Possession

83.

A customer takes clothes to the dry cleaner to be cleaned. Which marketing utility is this an example of?

a)

Time

b)

Place

c)

Form/taks

d)

Possession

84.

The four elements that make up the marketing mix are:

a)

Price, product, place, and purchasing

b)

Product, place, purchasing, and distribution

c)

Product, distribution, purchasing, and price

d)

Product, place, price, and promotion

85.

A ____________is anything offered to a market by the business to satisfy needs, could include physical products or intangible services.

a)

Price

b)

Product

c)

Place/distribution

d)

Promotjion

86.

____________includes the location and methods used to make the product available to the consumer.

a)

Price

b)

Product

c)

Place/distribution

d)

Promotion

87.

______________is any form of communication a business or organization uses to inform, persuade, or remind consumers about its products or services.

a)

Price

b)

Product

c)

Place

d)

Promotion

88.

Which marketing mix element deals with communication between producers and consumers?

a)

Price

b)

Place

c)

Product

d)

Promotion

89.

Which marketing mix element deals with communication between producers and consumers?

a)

Price

b)

Place

c)

Product

d)

Promotion

90.

Decisions made about quality, quantity, size, color, and packaging are part of ____________ strategies.

a)

Place

b)

Price

c)

Promotion

d)

Product

91.

The most important part of the product marketing mix element is

a)

The guarantee

b)

The packaging

c)

Available options and features

d)

None of the above

92.

The most important part of the product marketing mix element is

a)

The guarantee

b)

The packaging

c)

Available options and features

d)

None of the above

93.

The most important part of the product marketing mix element is

a)

The guarantee

b)

The packaging

c)

Available options and features

d)

None of the above

94.

The first step in the marketing segmentation process is to

a)

Define the market

b)

Position offer in the market

c)

Target the market

d)

Segment the market

95.

A target market is

a)

The group of customers a business seeks to attract who have specific, similar needs

b)

The group of 5 to 10 people that a business markets to on a daily basis

c)

All of the customers who shop at target

d)

A customer who has an unfulfilled desire and is financially able and willing to fill that desire

96.

The more ______________there is in the marketplace, the more ________is required.

a)

Similarity; segmentation

b)

Diversity; mass marketing

c)

Diversity; segmentation

d)

none of the above

97.

A marketer who advertises wheelchairs in a surfing magazine does not know how to successfully develop a

a)

Service

b)

Marketing mix

c)

Product plan

d)

Target market

98.

Marketers study what customers want and need, then they

a)

Carefully record what they learn

b)

compare those needs and wants with their own

c)

Develop and market products to meet those needs

d)

Send the results to the customers

99.

When Sketchers shape-ups debuted, most people reacted to the attractiveness (or lack thereof) of the shoe, so the company changed the look of the shoe to appeal to new markets. This is an example of

a)

Demographic segmentation

b)

Geographic segmentation

c)

Psychographic segmentation

d)

Behavioral segmentation

100.

Which of the following is demographic information that businesses might monitor when making marketing decisions?

a)

Income

b)

Opinions

c)

Traits

d)

Values