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WorksheetsBusiness Organization and Management
Total questions: 100
Worksheet time: 1hrs 7mins
It is the function of management which consists of monitoring and checking alignment of performance of predetermined standards.
Controlling
Influencing
Organizing
Planning
Classify the mentioned business activity.
Assign machines and supplies for each workers.
Controlling
Influencing
Organizing
Planning
He delineated management functions and came up with fourteen principles of management.
Peter Drucker
Henry Mintzberg
Frederick Taylor
Henry Fayol
The management skill which enable managers to approach and solve problems analytically and systematically.
Conceptual skill
Human skill
Technical skill
The management function which consists of setting gials and specifying ways to attain them.
Planning
Organizing
Influencing
Controllint
It is one of the 14 Principles of Management which states that workers should be rewarded according to how they perform their tasks well.
Equity
Initiative
Remuneration
Stability and tenure of personnel
Consist of guiding and directing the behavior of subordinates for the attainment of organizational goals.
PLANNING
ORGANIZING
INFLUENCING
CONTROLLING
Consist of monitoring and checking alignment of performance to predetermined standards.
CONTROLLING
ORGANIZING
PLANNING
INFLUENCING
Consist of ensuring that work is accomplished by assigning tasks, coordinating them and allocating natural resources.
INFLUENCING
PLANNING
CONTROLLING
ORGANIZING
Are related to working with people and bringing out the best in them.
Human Skills
Conceptual Skills
Technical Skills
Government Organization
The ability to work well with other people individually and in a group
Conceptual skills
Human skills
Technical skills
None of the Above
It is the department that is responsible for hiring employees.
Accounting
Production
Marketing
Human Resource
McDonald’s Corporation was able to identify its competitive advantage, work on its weaknesses, grab the opportunities and take actions on its threats. Which analysis did the company use?
PETS
SWTO
PEST
SWOT
is the function of hiring and retaining a suitable workforce for the enterprise both at managerial as well as non-managerial levels
Directing
Staffing
Planning
Controlling
In Theory Z Leadership is trusting of workers
True
False
In Theory X Workers like work and are motivated
True
False
Top level management provides guidance, motivation, and direction.
True
False
Top level management provides guidance, motivation, and direction.
True
False
_______________ is a term that is used to refer to the people who are in charge of running a business.
Management
Principals
Officers
Stakeholders
Controlling, leading, organizing, and planning are the four____________ of management
characteristics
cornerstones
functions
objectives
The process that managers use to develop goals and objectives, as well as strategies to achieve them, is called___________ .
analysis
planning
organizing
strategic thinking
The process that managers use to develop goals and objectives, as well as strategies to achieve them, is called___________ .
analysis
planning
organizing
strategic thinking
According to this person, management is the co-ordination of all resources through the process of Planning, Organizing, Directing and Controlling in order to attain stated objectives.
Mary Parker Rollet
C.S. George
Dean Ray Koontz
Frederick W. Taylor
Planning that sets the long term direction of the organization in which it wants to proceed in future.
Long term Plan
Specific Plan
Single use Plan
Strategic Plan
What type of organization is owned by two or more people?
Sole Proprietorship
Partnership
Corporation
Cooperative
Who is the French management theorist who developed the principles of management?
Henri Fayol
F.W Taylor
Mary Rollet
C.S Lewis
This is something that a person must have in order to live and survive
marketing
wants
needs
demands
Include CEOs, chief operating officers, presidents, and vice-presidents.
They are responsible for the overall coordination of the organization and for directing the major activities of the company‘s various divisions or units.
Top Managers
Middle Level Managers
Low Level Manager
They are found at the bottom of organization's hierarchy. Also called first line, supervisory or operational level management.
Top Managers
Middle Level Managers
Low Level Manager
Include department heads, division managers, personnel directors, sales managers and so on.
Top Managers
Middle Level Managers
Low Level Manager
Management is the process of coordinating all resources through Planning,
Organizing, Staffing, Leading and Controlling to achieve Organizational objectives.
True
False
What skills do managers need according to their level?
Conceptual, accounting and computer skills
Human, conceptual and technical skills
It refers to the manager's ability to analyze a particular situation, identify new opportunities and resources, and decide on the best strategies and courses of action.
Human skills
Conceptual skills
Technical skills
Managing skills
Which management skills include the manager's capacity to motivate, lead, and control the behavior of his or her subordinates?
Conceptual skills
Human skills
Linguistic skills
Technical skills
It refers to a promotion of teamwork and unity of interest of both employees and management is exercised.
Equity
Esprit de corps
Remuneration
Authority
Which management skills include the manager's capacity to motivate, lead, and control the behavior of his or her subordinates?
Conceptual skills
Human skills
Linguistic skills
Technical skills
Identify the management roles described by the statement " Employees are encouraged to act independently in support of the company's objectives.
Initiative
Order
Equity
Unity of command
Who is the father of modern management theory?
Abraham Maslow
Elton Mayo
Max Weber
Henry Fayol
It is the management function wherein managers identify and select company's goals and determine the corresponding courses of action in order to achieve them.
Controlling
Directing
Organizing
Planning
It is the Process of obtaining and maintaining capable and competent candidates to fill all job position.
Controlling
Directing
Staffing
Planning
Who is the Father of Scientific management?
F.W. Taylor
Henry Fayol
Peter F Drucker
Elton Mayo
Person who owns the business and is personally responsible for its debts.
Cooperative
Corporation
Partnership
Sole Proprietorship
What type of business structure is owned by many people?
Corporation
Partnership
Sole Proprietorship
LLC
A type of business that consists of two or more people?
Sole Proprietorship
Partnership
Corporation
Marketing connects __________ to _____________.
goods to services
industrial products to consumer products
producers to consumers
workers to sales people
__________set objectives for their followers but give them autonomy to choose how they accomplish those goals.
Democratic leaders
Free-rein leaders
Autocratic leaders
Authoritarian leaders
The extent to which decision-making power is held by a small number of people at the top of the organization is known as _____.
The span of control
power distance
monopoly
degree of centralization
In the context of management planning,__________refers to high-level, long-term planning that establishes a vision for the company, defines long-term objectives and priorities, determines broad action steps, and allocates resources.
Operational planning
Strategic planning
Contingency planning
Tactical Planning
__________hoard decision-making power for themselves, and they typically issue orders single-handedly.
Democratic leaders
Free-rein leaders
Autocratic leaders
Laissez-faire leaders
_____ refers to planning for unexpected events, usually involving a range of scenarios and assumptions that differ from the assumptions behind the core plans.
Strategic planning
Tactical planning
Operational planning
Contingency planning
In the context of management skills, middle-level managers need an especially high level of _____ as they typically act as the bridge between departments, coordinating people and projects that sometimes have mismatched priorities.
Human skills
interpersonal skills
cognitive skils
Life skills
The _____ of a firm includes managers who set the overall direction of the firm, articulating a vision, establishing priorities, and allocating time, money, and other resources.
Top management
Middle management
First-line management
Supervisory management
An advantage of a centralized organization is that it:
gives decision-making power to employees at all levels of the organization.
tends to have a uniform customer approach across the front lines.
is highly responsive to customer needs.
typically has a high level of employee morale.
Which of the following cannot be marketed?
goods and services
ideas
celebrities
all of the above can be marketed
The process of planning, pricing, promoting, selling, and distributing products to satisfy customers’ wants and needs.
Target Marketing
Marketing
Segment Marketing
Relationship Marketing
The process of planning, pricing, promoting, selling, and distributing products to satisfy customers’ wants and needs.
Target Marketing
Marketing
Segment Marketing
Relationship Marketing
Which marketing function can help businesses predict how much will be sold in a given period of time?
Distribution
Marketing Information Management
Selling
Promotion
Transportation, storage, and inventory control are activities of which marketing function?
Distribution
Pricing
Promotion
Selling
What function is concerned with making decisions about investments and credit?
Marketing Information Management
Pricing
Financing
Distribution
What is the marketing function demonstrated in the following situation? While shopping at the mall, Susan is asked to fill out a survey about her preferences on different brands of perfume.
Product/Service management
Marketing Information Management
Selling
Pricing
Creating new products, services, images, or ideas that will influence consumer buying behavior is an example of
Distribution
Selling
Financing
Product/Service Management
Coca Cola test marketed New Coke by conducting taste testing in focus groups. What marketing function did they implement?
Promotion
Selling
Marketing Information Mangement
Product/Service Management
Trey hangs posters advertising the school play in local businesses. What marketing function did Trey implement?
Promotion
Selling
Distribution
Financing
Target discounts their selection of winter coats in mid-February. What marketing function did they implement?
Promotion
Selling
Distribution
Pricing
Firestone decided to offer a new line of snow tires. Under which marketing function does this decision fall?
Distribution
Product/Service Management
Pricing
Promotion
Car dealers emphasize personal contact with their customers in order to better determine and respond to customer wants and needs. This is an example of which marketing function?
Product/Service management
Marketing Information Management
Selling
Distribution
Car dealers emphasize personal contact with their customers in order to better determine and respond to customer wants and needs. This is an example of which marketing function?
Product/Service management
Marketing Information Management
Selling
Distribution
Surfside Casuals rents warehouse space during the months of January and February to store merchandise ordered for the spring and summer seasons. What marketing function does this activity demonstrate?
Distribution
Finance
Selling
Product/Service Management
Suave wants to add a new coconut/chocolate flavor to their shampoo line. What type of utility does this fall under?
Place utility
Possession utility
Form utility
Time utility
Which of the following is an example of adding utility to a product?
Making sure products are made in a cost-effective way
A marketer inventories items currently in stock before new items arrive
A bank installs ATM's in sporting arenas
A store's mall access is made more secure by closing at 8 pm
A store’s policy states “we accept only cash.” Which marketing utility does this affect?
Time
Place
Form/task
Possession
A customer takes clothes to the dry cleaner to be cleaned. Which marketing utility is this an example of?
Time
Place
Form/taks
Possession
The four elements that make up the marketing mix are:
Price, product, place, and purchasing
Product, place, purchasing, and distribution
Product, distribution, purchasing, and price
Product, place, price, and promotion
A ____________is anything offered to a market by the business to satisfy needs, could include physical products or intangible services.
Price
Product
Place/distribution
Promotjion
____________includes the location and methods used to make the product available to the consumer.
Price
Product
Place/distribution
Promotion
______________is any form of communication a business or organization uses to inform, persuade, or remind consumers about its products or services.
Price
Product
Place
Promotion
Which marketing mix element deals with communication between producers and consumers?
Price
Place
Product
Promotion
Which marketing mix element deals with communication between producers and consumers?
Price
Place
Product
Promotion
Decisions made about quality, quantity, size, color, and packaging are part of ____________ strategies.
Place
Price
Promotion
Product
The most important part of the product marketing mix element is
The guarantee
The packaging
Available options and features
None of the above
The most important part of the product marketing mix element is
The guarantee
The packaging
Available options and features
None of the above
The most important part of the product marketing mix element is
The guarantee
The packaging
Available options and features
None of the above
The first step in the marketing segmentation process is to
Define the market
Position offer in the market
Target the market
Segment the market
A target market is
The group of customers a business seeks to attract who have specific, similar needs
The group of 5 to 10 people that a business markets to on a daily basis
All of the customers who shop at target
A customer who has an unfulfilled desire and is financially able and willing to fill that desire
The more ______________there is in the marketplace, the more ________is required.
Similarity; segmentation
Diversity; mass marketing
Diversity; segmentation
none of the above
A marketer who advertises wheelchairs in a surfing magazine does not know how to successfully develop a
Service
Marketing mix
Product plan
Target market
Marketers study what customers want and need, then they
Carefully record what they learn
compare those needs and wants with their own
Develop and market products to meet those needs
Send the results to the customers
When Sketchers shape-ups debuted, most people reacted to the attractiveness (or lack thereof) of the shoe, so the company changed the look of the shoe to appeal to new markets. This is an example of
Demographic segmentation
Geographic segmentation
Psychographic segmentation
Behavioral segmentation
Which of the following is demographic information that businesses might monitor when making marketing decisions?
Income
Opinions
Traits
Values
