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WorksheetsUNIT 15 - Revision 2 - 10/10/21
Total questions: 26
Worksheet time: 19mins
1..
Type of software created by a community online and the code can be easily modified.
Proprietary
Open source
Cloud
2. What definition best describes an open-source operating system?
It is not limited by copyright.
There are no license restrictions.
It is derived from Unix software.
It is possible to modify the code.
3. Which is a diagnostic tool for checking a hard drive?
ScanDisk
BIOS
Netlog
Ping
4. Which is an open-source Operating System?
MS windows
MAC OS X
Linux
IOS
5. What is used to prevent unauthorized programs from accessing the computer?
Email Filter
Web Browser
Anti-Virus
Wireless Access
6. What is the main purpose of anti-virus software?
To move data on a hard drive
To keep a system secure
Incorrect Netlog
To perform boot checks
Incorrect Ping
To check network settings
7. Which of these is a utility for a server Operating System?
Restore from
back-up
Configure data
Decrypt passwords
Format remote host
8. What fault can occur with an input device?
Damaged connector
Data loss
Corrupted files
Paper jam
10. What is the best way to continue using technologies that current Operating System no longer support?
Design new BIOS chip
Run legacy software
Conduct a security audit
Develop in house programs
11. What problem is likely to indicate a failed hard disk?
A network log on error
A message stating driver not updated
Blue Screen
An excessive fan vibration
12. What issue is most likely to prevent an anti-virus from performing correctly?
A roaming profile bug
An incompatible Operating System
An out-of-dated Version
Printer driver
13. What is the best way for an IT support technician to get fault information from a user?
To ask direct questions
To record remedies
To complete the error log
To consult the solutions database
14. Which action is a boot option?
Open in safe mode.
Local application.
Renew partition table.
Format CMOS settings.
15. What application is used for troubleshooting in Microsoft Windows?
Scandisk
Check-disk
SAGE
AOL
16. What helpdesk technique is the best way to find the cause of a problem?
Consult the fault log
Ask direct questions
Search the solutions database
Refer to the asset register
17. What is the best way to find a fault on a computer?
Remote desktop
Diagnostic software
Ask the user
Online user groups
18. What is a type of Windows file system?
HTTP
NTFS
OS X
FAT64
19.
What does an Operating System require in order to perform effective device management?
Device Driver
Device ROM
Device port
Device RAM
20.
What is an advantage of a legacy operating system?
It doesn’t utilize AGUI
It can accept updated patches
It only runs on standandalone systems
It may run applications no longer supported
21. What enables new hard ware to work with a computer?
Graphical interface
Network adapter
Device driver
Exec module
22. What is the main purpose of a user interface?
To interact with a system.
To gather software requirements.
To populate a database
To test a software programme.
23. Windows OS organizes files by using:
File System
Folder System
Upgrade
Partitions
24. The difference between volume and partition:
A volume is a just a space crafted out of a disk, while a partition is a volume that has been formatted into a file system.
A partition is a just a space crafted out of a disk, while a volume is a partition that has been formatted into a file system.
A partition is simply a file containing names of a set of other files, while a volume is a just a space crafted out of a disk,
A volume is simply a file containing names of a set of other files, while a partition is a just a space crafted out of a disk,
25. A type of a system software, which controls a particular device that is connected to your computer:
Utility software
Firmware
BIOS
Device driver
Why does operating system have security updates?
To respond of new users
To remove identified exploits
To extend graphical interfaces
To degrade device drivers
9. What is a boot loader error also know as?
LDR error.
DIR error.
MBR error.
RDL error.
