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Worksheets

Soft Skills

Total questions: 15

Worksheet time: 10mins

Name
Class
Date
1.

EB4 One of your co-workers has been sharing confidential information with others outside the company. If you are unsure of the company rules relating to this, you should

a)

A) refer to the company policy manual.

b)

B) ask co-workers for an interpretation of how to handle the situation.

c)

C) write a letter to your supervisor so that you will be cleared of anyresponsibility.

d)

D) contact the company personnel manager to report the employee who made the mistake.

2.

EA5

If the supervisor on duty gives you a task you do not understand, you should

a)

A) try to figure it out on your own.

b)

B )ask your supervisor for further clarification.

c)

C) tell your supervisor you do not know how to do it and ask him to assign aco-worker the task.

d)

D) get a co-worker who is more experienced to complete the task.

3.

Which is not an online classroom portal?

a)

Google classroom

b)

LMS

c)

E-Tutor

d)

blue delta

4.

Soft skills are...

a)

Having a gentle touch

b)

Attributes that help you work effectively and harmoniously with others

c)

skills that you think need improvement

d)

only required if you work in the health care field

5.

There are soft skills and hard skills.

a)

True

b)

False

6.

AB6

When communicating with one’s supervisor in a written report, one should

a)

A) be clear and concise.

b)

B) only use technical language.

c)

C) submit the report as quickly as possible.

d)

D) use large words to impress the supervisor.

7.

AD1

If a job pays $8.00 per hour for 40 hours per week, your gross pay for that week would be

a)

A) $320 minus social security.

b)

B) $320 minus FICA and taxes.

c)

C) $320.

d)

D) $320 minus insurance benefits.

8.
You should make eye contact with a person when they are speaking to you.
a)
Fib
b)
Fact
9.
You don't have to act interested when a presenter is speaking if you aren't actually interested.
a)
Fact
b)
Fib
10.
Body language is a dead giveaway for how you really feel about someone.
a)
Fib
b)
Fact
11.
It is ok to insult a customer if they insult you first.
a)
Fact
b)
Fib
12.
Learning how to communicate professionally in class will prepare you for college and the workforce.
a)
Fib
b)
Fact
13.
Swearing at school is unprofessional.
a)
Fact
b)
Fib
14.
How you talk to someone doesn't really matter if you are qualified for the job.
a)
Fib
b)
Fact
15.
Soft Skills are an important part of getting a job post high school.
a)
Fact
b)
Fib