NEW
Font size
WorksheetsRoot Cause Analysis
Total questions: 10
Worksheet time: 5mins
1. Why do we “Root Cause Analysis”?
To improve things
To learn from our mistake
To understand things
All answers are correct
2. In ideal world, the balance of improvement to be made is as follows
Targeted improvement 90% - Reactionary Improvement 10%
Targeted improvement 10% - Reactionary Improvement 90%
Targeted improvement 50% - Reactionary Improvement 50%
All answers are incorrect
3. This are effective root cause approach, except?
Hard on the process – easy on the people
Hard on the people – easy on the process
Ask Questions!
Listen Closely!
4. During RCA, we need to use a diverse team, a team which is not diverse may result in?
Effective result effect
Yes Boss effect
Echo chamber effect
Doppler effect
5. If we need to do RCA, we need to use below tools:
Fishbone / Ishikawa Diagram
5 Why Analysis
Both answers are correct
Both answers are incorrect
6. In order to prioritize problem to be addressed, we need to use below tools:
Scatter Diagram
Histogram
Shewhart Diagram
Pareto Diagram
7. Shewhart chart is a powerful QC tool to:
Determine whether a process is stable and capable within current conditions
Establish a relationship between problem and causes that are affecting
Collect detail data
Classify data based on groups
8. To establish a relationship between problem and causes that are affecting, we need to use following diagram:
Scatter Diagram
Histogram
Shewhart diagram
Pareto Diagram
9. Foolproof or Poka Yoke is an example of CAPA that can be categorized as:
Level 1
Level 2
Level 3
Level 4
10. The ultimate CAPA that can 100% preventing chance of incidence repetitions is as follows:
Foolproof or Poka Yoke
Make it difficult to do the incorrect way
Eliminate human element
Always double check the operation to assure that it has been done in the correct way
