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Motivation IGCSE

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

What is a fringe benefit?

a)

Non-financial

b)

Benefits related to the job description

c)

Benefits on top of a salary or wage

d)

It costs a lot of money and is not common

2.

Motivation is

a)

the art of persuading people to do something

b)

the drive to do something

c)

leading people to do better

3.

An advantage of profit sharing

a)

Motivates workers and improves efficiency

b)

It only has to be given at the end of the year

c)

Managers are happy to keep employees motivated

d)

There is not an advantage

4.

Non-financial methods include

a)

Praise and recognition

b)

salary and commission

c)

Job rotation, Job Enlargement

d)

Company car and cell phone

5.

What financial methods motivates employees to hit targets?

a)

Salary

b)

Performance related pay

c)

Employees having company car

d)

Time rate

6.

This motivational theorist is considered scientific and believes money is the only motivator

a)

Herzgerg

b)

Maslow

c)

Taylor

d)

Mcclaren

7.

What is the correct definition for wage?

a)

An annual amount usually divided into 12 monthly payments

b)

Pay distributed weekly or daily, calculated using no. of hours worked

c)

A lump sum given on the completion of a specific task

d)

A percentage of sales made over a given time period

8.

What is the correct definition for 'Commission'?

a)

Monthly pay, same amount despite the number of hours worked

b)

Staff are paid for the number of items produced

c)

Staff are paid a percentage value of items sold

d)

A payment for producing quality goods

9.

Private health insurance is what type of incentive?

a)

Performance related pay

b)

Commission Based

c)

Bonus scheme

d)

Fringe Benefit

10.

How can commission incentivize workers?

a)

They will be jealous of colleagues

b)

They will get a share of the profits

c)

The more they sell the more they earn

d)

They will pay less tax

11.

Involves looking at jobs and adding tasks that require more skill and/ore responsibility

a)

Job enrichment

b)

Job enlargement

c)

Job rotation

d)

Fringe benefits

12.

Staff motivation leads too:

a)

The business paying less to employees

b)

Higher labor turnover

c)

Increased output and profit

13.

Job rotation

a)

Adds a variety of different tasks of the same level to make job more diverse

b)

Involves workers swapping round and doing each specific task or working in a different department for a limited amount of time

c)

Involves adding more responsibility with different skills

d)

Fringe benefit

14.

Jasmy feels like his hard work is never recognized. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-actualization

d)

Physiological

15.
Which of the following is NOT a need as identified by Maslow?
a)
Hygiene
b)
Esteem
c)
Self-actualisation
d)
Social
16.
Which of the following is a motivator according to Herzberg?
a)
Working condition: Safe working environment
b)
Responsibility
c)
Good wage or salary
d)
Good relationship with co-workers and boss
17.

According to Herzberg, employees are commonly

most satisfied when offered:

a)

adequate supervision

b)

adequate salary

c)

recognition

d)

job security

18.

According to the two-factor theory proposed by Herzberg, which of the following is considered a hygiene factor?

a)

promotional opportunities

b)

quality of supervision

c)

achievement

d)

recognition

19.

The acronym SMART can be used to establish a goal. What does SMART stand for?

a)

Standard, Measureable, Achievable, Result-oriented, Time

b)

Specific, Measureable, Achievable, Realistic, Time

c)

Specific, Magnificient, Attainable, Result-oriented, Time

d)

Standard, Manageable, Accountable, Realistic, Time

20.

Malika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory?

a)

A satisfier

b)

A motivator factor

c)

A hygiene factor

d)

A job content factor