WorksheetsQ1W7: Take Food and Beverage Orders
Total questions: 10
Worksheet time: 4mins
A la Carte is a multiple choice menu, which shows portioned dishes and each dish is priced separately. It allows the guest to choose dishes whose prices are within his/her budget.
TRUE
FALSE
Never put the menus on the table where the guests have to pick them up. Instead, offers menus to each guests, whenever possible: first to women in the party, then to men and last the host.
TRUE
FALSE
Always trust on your memory with orders. As you take orders, you can memorize all the food and beverage orders because it is a skill.
TRUE
FALSE
Give attention to orders with special requests. Be sure you understand what each guest wants. Repeat orders as you write them down to prevent errors and guest displeasure.
TRUE
FALSE
What do you call in this form?
Inventory Form
Reservation Form
Order Slip
Purchase Form
Describe the context of this image.
Waitress did not use note pad or order slip to take down the orders of the guest.
Waitress did not repeat the order to the guest. In result, she served wrong hot beverage.
Waiter did not pay attention on the guest's order.
Waitress has an intimidating look towards the customers.
What is the problem in this situation?
Waiter did not repeat the order to the guest. In result, she served wrong hot beverage.
Waiter did not note the special request of the guest.
Waitress has an intimidating look towards the customers.
Waiter did not use note pad or order slip to take down the orders of the guest.
Which one of the following situations is incorrect?
Ana separates the orders from food and beverage in her note pad.
Tony present the menu right side up.
Andy ensures that pencil and order slip are ready before taking down the orders.
Jay presents the menu on the table.
If you can still remember the video presented during the discussion, how will you present the menu?
Leave the menu on the table. Let the guest decides what are their orders.
Hold the menu on your left hand, and present it using your right hand.
Open the menu on the first page while offering it to the guest. Hold the menu at the upper part with your right hand, and when needed, assist with your left hand and the bottom part.
Cycle Menu is the most common type of menu or pre-determined menu that does not change everyday. These menus are usually laminated for easy cleaning and reuse. Fast food restaurants, chains, and delis typically have static menus.
TRUE
FALSE
