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HOUSEKEEPING CODES

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What code refers to the status of a room which is clean but needs minor repairs and servicing like spot shampooing, busted lights and defective appliance?

a)

Out Of Order

OOO

b)

Vacant Clean

VC

c)

On Change or cleaning in progress

d)

Out Of Service

OOS

2.

Identify what does DND room means?

a)

The guest is not around.

b)

The guest wants his privacy.

c)

The room is dark and dirty.

d)

The guest wants the room cleaned immediately.

3.

If you will enter the guest room, what will you use if you will take a bath?

a)

Hand towel

b)

Bath towel

c)

bath mat

d)

Face towel

4.

The guest has settled his or her account, returned the room keys and left the hotel.

a)

Early Check In

EC

b)

Occupied

OCC

c)

Check out

CO

d)

Due out

DO

5.

The guest room has busted light, What is the consideration of the room attendant to avoid accident?

a)

Put OSS sign on the busted light

b)

Replace the busted light immediately

c)

Put OOO sign on the busted light

d)

Report it to the maintenance services

6.

A guest room that is occupied by two persons with 1 double bed. It is a room intended for two people, usually a couple, to stay in.

a)

Double room

b)

Parlor room

c)

Economy room

d)

Triple room

7.

The guest called the HK Department to report a problem. According to the guest, she didn’t hear any sound when she opened the TV in her room. What should the HK department will do?

a)

Put OSS sign

b)

Replace the television immediately

c)

Put OOO sign

d)

Report it to the maintenance services

8.

A suite room also known as Mini Suite.

a)

Penthouse

b)

Economy Suite

c)

Executive Suite

d)

Junior Suite

9.

A Room that is usually located at the top floor of the hotel.

a)

Penthouse

b)

Economy Suite

c)

Executive Suite

d)

Junior Suite

10.

A type of floor that comes in granolithic, terrazzo, ceramic, and tile, terra cotta, brick and concrete and pebble wash out.

a)

Linoluem

b)

Mixes

c)

Hard floor

d)

Granite

11.

What type of floor is in this picture?

a)

Linoleum

b)

Mixes

c)

Hard floor

d)

Granite

12.

What type of floor is in this picture?

a)

Linoleum

b)

Mixes

c)

Hard floor

d)

Granite

13.

A guest room that has a king-size bed, maybe occupied by one or two people or one small family.

a)

Family room

b)

Economy Rood

c)

King room

d)

Double room

14.

It refers to a well-known renowned guest like a high ranking official or executive.

a)

VIP

b)

VVIP

c)

DIPLOMAT

d)

JOINER

15.

A guest is currently in the room.

a)

Out Of Order

OOO

b)

Vacant Clean

VC

c)

Occupied

OCC

d)

Out Of Service

OOS