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Marketing Research Quiz Part I

Total questions: 23

Worksheet time: 13mins

Name
Class
Date
1.

Data obtained from marketing research is used to

a)

Identify marketing opportunities

b)

Solve marketing problems

c)

Implement marketing plans

d)

Monitor marketing performance

e)

All of the above

2.

Marketing research is important because it helps

a)

determine consumers' attitudes and preferences

b)

test product features

c)

determine market size and growth potential

d)

All of the above

3.

Businesses that do not pay attention to what consumers are buying and why are likely to make costly marketing mistakes.

a)

True

b)

False

4.

Only large businesses use marketing research.

a)

True

b)

False

5.

Marketing information systems is a set of procedures and methods that regularly generate, stores, analyzes, and distributes information for use in making marketing and other business decisions.

a)

True

b)

False

6.

What data can be included in marketing information systems?

a)

Customer profile data (buying behavior, shopping patterns, customer demographics, lifestyle research)

b)

Company records (sales results, expenses, supplier data, production schedules)

c)

Government data (price trends, new regulations and laws)

d)

All of the above

7.

Database marketing or customer relationship marketing (CRM) can be obtained from internal and external sources.

a)

True

b)

False

8.

Loyalty Rewards program is an example of what type of database marketing or customer relationship marketing (CRM)?

a)

Internal

b)

External

9.

Database marketing or Customer Relationship Marketing (CRM) is the process of designing, creating, and managing customer lists.

a)

True

b)

False

10.

Quantitative research answer questions such as this:

a)

How many? or How much?

b)

Why? or How?

11.

What type of marketing research is this:

* Focuses on smaller numbers of people (usually fewer than 100) and it relies heavily on in-depth interviews

a)

Quantitative Research

b)

Qualitative Research

12.

What type of marketing research is this?

* Gathers information from large numbers of people. Relies heavily on surveys or questionnaires to obtain information.

a)

Quantitative Research

b)

Qualitative Research

13.

Which one of these statements is an example of qualitative research?

a)

20% of survey respondents bought ice cream today

b)

50% of people in New York strongly enjoy pizza

c)

"I like a lot of toppings on my pizza - cheese, sauce, pepperoni, olives"

d)

On average, respondents rate their grocery store a 3.5 out of 5

14.

Attitude Research or Opinion Research is designed to obtain information on how people feel about products, services, companies or ideas.

a)

True

b)

False

15.

What are examples of Attitude Research or Opinion Research?

a)

Satisfaction studies through mail surveys

b)

Opinion polls for politics

c)

Focus groups

d)

All of the above

16.

Focus groups are what type of research?

a)

Quantitative research

b)

Qualitative research

17.

Market intelligence is concerned with what?

a)

The size and location of a market

b)

The competition and the segmentation within the market for a particular product or service

c)

The size and location of a market, the competition, and the segmentation within the market for a particular product or service.

18.

Sales forecasting attempts

a)

to estimate the future sales of an existing product

b)

to predict the future economic conditions of a city, a region, a country, or other part of the world.

19.

Economic Forecasting relies heavily on

a)

economic statistics and trend indicators

b)

popular consumer trends

20.

Media research studies

a)

brand awareness

b)

advertising recall

c)

brand image

d)

effectiveness of advertising copy

e)

all of the above

21.

Reach in media terminology refers to what?

a)

Refers to the number of people exposed to a particular medium's communication at least once during an advertising campaign

b)

To the average number of times the targeted audience was exposed to a given message during the media planning period, usually a four-week period.

22.

Social media advertising effectiveness is measured based on

a)

social listening

b)

website visits due to social media campaign

c)

sales

d)

all of the above

23.

Product research consists on evaluating product design, package design, product usage, and consumer acceptance of new and existing products.

a)

True

b)

False