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Conflict Resolution

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

Compromising is described as:

a)

Win / Win

b)

Win / Lose

c)

Win some / Lose some

d)

None of the Above

2.

Ahmed had an issue with his manager. Instead of talking to him, he called in sick and stayed home today. Ahmed is using:

a)

Competing

b)

Avoiding

c)

Compromising

d)

Accommodating

3.

Ali and Zain had a conflict about how to prepare a report and which graphs to use to display the data. This is an example of:

a)

Ego Conflict

b)

Task Conflict

c)

Personality Conflict

4.

Zahid has to give up on his point of view in a group meeting because he wanted to make sure his team members are all agreeing without delaying the project. This is an example of:

a)

Accommodating

b)

Collaborating

c)

Competing

d)

Avoiding

5.

Which of the following is something you can control?

a)

Reaction of a colleague

b)

Yelling at your colleague

c)

Traffic jams

d)

A difficult boss

6.

Which emotion is the worst when trying to resolve conflict?

a)

Sadness

b)

Amusement

c)

Rage

d)

Confusion

7.

What is one of the most extremely important skill in resolving a conflict?

a)

Talking

b)

Showing your emotions

c)

Listening

d)

Arguing

8.

A discussion done to reach a solution to a conflict is called:

a)

Negotiation

b)

Empathy

c)

Compromise

d)

Argument

9.

All are ways to avoid conflict except:

a)

Respect different opinions

b)

Take a break

c)

Empathy

d)

Pick up a fight

10.

What is a way to resolve conflict?

a)

Talking out your anger on someone else

b)

Yell at each other

c)

compromising

d)

Fighting