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WorksheetsCAS Day 2 Review
Total questions: 15
Worksheet time: 8mins
Below are the benefits of having a Macys card EXCEPT:
20% new account discount (up to $100) for the first two days as a new Macy’s Account Holder
Star Rewards Account Holder benefits, savings, and shopping events
Free shipping with no minimum amount for all tier levels.
No annual Account Holder fees
Select all that apply: What are acceptable forms of ID for Macys card application?
Nexus membership card
Resident alien card
Valid Passport with US address
Student ID
What are some of the reasons an application would get referred?
Incorrect SSN
Different first name
Fraud claim
All of the above
These are calculated from many different pieces of credit data in your credit report, so it helps us make credit decisions that are fair, objective, and consistent.
FICO Score
CI
Rule Fin
CAS
This is an amendment to the Fair Credit Reporting Act and was added primarily to protect Customers from identity theft.
FICO
FACTA
FCRA
SSN
A FACT Act alert will not be noticeable on the account until you attempt to process one of these four conditions. Select all that apply
Addition of an Authorized User (including modifying/changing an existing Authorized User’s name)
Adding a secondary cardholder.
Card request
Opening or reopening an account
This FACTA alert is added when a consumer believes that their identity may have been compromised but they have no concrete evidence.
Initial
Extended
Military
This FACTA alert is added when a consumer provides concrete evidence that their identity has been compromised
Initial
Extended
Military
Which of the following represents a good credit score?
350
576
7
622
Which of the following items on a Credit Bureau Report are important to review? Select all that apply.
Payment History
SSN
FACTA Alerts
Employment History
This is is a platform system which provides the ability to access multiple applications from the Landing Page since it is accessible at all times.
CI
Rule Finder
Innovis
Lexis Nexis
Also contains “Brand” field
Anytime that you need to update the customer’s information, like name, SSN, DOB, ect., it will be done on this CI tab.
Persistent Window
Correspondence
Notes
Application Info
Credit Initiation will automatically default to this tab when an application is in an approved, declined, pended w/letter, and canceled status.
Correspondence
Final Summary
Suspect
Tools
Use this tab to view results of potential suspect matches retrieved from the internal suspect database and compare the suspect details with application information for possible matches.
Relationship
Correspondence
Persistent Window
Suspect
Credit Acquisition Specialists assist both customers and sales associates. This department is under the Credit Services umbrella
TRUE
FALSE
