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WorksheetsHealth Link for Receptionist/Scheduler Review
Total questions: 16
Worksheet time: 9mins
At what point in the scheduling process is the appointment actually scheduled?
When you select the appointment time.
When you attach the guarantor account and insurance coverage?
When you click schedule on the Appointment Review Window.
When you click Accept on the Appointment Review Window.
Where can you quickly find a referral on a Patient's Appointment desk?
Look for a Referrals tab
Patient Sidebar
Under Patient Options
From the Patient Header
Time slots designated for a specific visit type are denoted with:
Held Time
Unavailable Time
Blocks
Red Highlighting
If multiple appointments on a Patient's Appointment Desk are marked with an "S" it means...
The patient needs to speak with registration.
The appointments were scheduled as a sequential series.
The appointments need to be rescheduled.
A patient calls and he is new to UW Health. How do you create a New patient record in Health Link?
Create a New Patient
Write down all the information and send it to Plant Engineering
Call registration and warm transfer the patient to them, and give registration your call back number.
You can schedule with more than one provider or resource for a visit type.
TRUE
FALSE
Which of the following are date conventions? Select all that apply.
Q=Quarterly
W=Week
Y=Year
M=Month
T=Today
Appointment Notes are modified using which button?
Edit Appointment Notes
Cancel/Reschedule
Edit Appointment Info
Expand
What button can you click on from he Patient's Appointment Desk to enter a referring provider for a previously scheduled appointment?
Edit Appointment Notes
Expand
Edit Appointment Info
Copy Forward
How can you view all the details for an appointment? Select all that apply.
Edit Appointment Notes
Expand
Edit Appointment Info
Copy Forward
What report do you use when a patient is requesting to schedule past the date that you are able to schedule with your provider?
Reschedule Report
Department Appointment Report
Follow Up Report
Recall Report
Wait List Report
What report do you use if a patient wants to be seen sooner than the provider's availability allows?
Reschedule Report
Department Appointments Report
Follow Up Report
Recall Report
Wait List Report
How do you create a waitlist entry from an EXSISTING appointment?
From the Patient Options Menu
Click the Waitlist Button
Right-Click over the appointment and select Add to Waitlist
If you need to prevent schedulers from scheduling into time on a provider's schedule for TENATIVE reasons you will...
Mark time as Held
Mark time as Unavailable
If the provider's absence is CERTAIN you will...
Mark time as HELD
Mark time as UNAVAILABLE
What color appears on the provider's schedule to show that the provider is available for scheduling?
Yellow
Red
Green
Grey
