WorksheetsIPP Exam 2 - Interprofessional Teamwork
Total questions: 45
Worksheet time: 4hrs 45mins
Name
Class
Date
1.
Errors sometimes occurs in healthcare. What is it called when someone of higher rank or status is given too much respect that it affects the level of healthcare they receive
a)
Excessive Professional Courtesy
b)
Halo Effect
c)
Passenger Syndrome
d)
Hidden Agenda
e)
Complacency
2.
What is the error called when someone else's "great" reputation or extensive experience clouds our judgment of them; where positive feelings in one area cause ambiguous or neutral traits to be viewed positively
a)
Excessive Professional Courtesy
b)
Halo Effect
c)
Passenger Syndrome
d)
Hidden Agenda
e)
Complacency
3.
What is the error called when a team member abdicates responsibility believing someone else is in charge
a)
Excessive Professional Courtesy
b)
Halo Effect
c)
Passenger Syndrome
d)
Hidden Agenda
e)
Complacency
4.
What is the error called when a team member makes suggestions or decisions on information or desires of which the rest of the team is unaware
a)
Excessive Professional Courtesy
b)
Halo Effect
c)
Passenger Syndrome
d)
Hidden Agenda
e)
Complacency
5.
What is the error called when individuals and/or teams become comfortable with tasks which becomes a hazard when the individual/team lose their vigilance and situational awareness
a)
Excessive Professional Courtesy
b)
Halo Effect
c)
Passenger Syndrome
d)
Hidden Agenda
e)
Complacency
6.
What is the time or procedure in which a medical mishap is likely to happen
a)
High-Risk Phase
b)
Task (Target) Fixation
c)
Strength of an idea
d)
Hazardous Attitudes
7.
What is a condition in which an individual's or team's focus on a task may impair their decision-making or make them oblivious to the "big picture"
a)
High-Risk Phase
b)
Task (Target) Fixation
c)
Strength of an idea
d)
Hazardous Attitudes
8.
What is an unconcious attempt to make available evidence fit a preconcieved situtaiton
a)
High-Risk Phase
b)
Task (Target) Fixation
c)
Strength of an idea
d)
Hazardous Attitudes
9.
What are dangerous ways of thinking and viewing the world (i.e. anti-authority, impulsiveness, or resignation)
a)
High-Risk Phase
b)
Task (Target) Fixation
c)
Strength of an idea
d)
Hazardous Attitudes
10.
What are the essential elements of a patient care team
a)
Strong Leadership
b)
Mutual Support
c)
Situtational Awareness
d)
Shared Mental Model
e)
Communication
11.
What are the main team competency outcomes
a)
Knowledge
b)
Attitudes
c)
Performance
d)
Adaptability
e)
Vision
12.
What is included in the knowledge portion of the team competency outcomes
a)
Shared Mental Model
b)
Mutual Trust
c)
Team Orientation
d)
Adaptability
13.
What is included in the knowledge portion of the team competency outcome
a)
Accuracy
b)
Mutual Trust
c)
Team Orientation
d)
Adaptability
14.
What is included in the performance portion of the team competency outcome
a)
Accuracy
b)
Productivity
c)
Efficiency
d)
Adaptability
e)
Safety
15.
What is the identification of the components of a multi-team system that must work together effectively to ensure patient safety called
a)
Team Structure
b)
Communication
c)
Leadership
d)
Situation Monitoring
e)
Mutual Support
16.
What is the structured process by which information is clearly and accurately exchanged among team members called
a)
Team Structure
b)
Communication
c)
Leadership
d)
Situation Monitoring
e)
Mutual Support
17.
What is the ability to maximize the activities of team members by ensureing that team actions are understood, changes in information are shared, and team members have necessary resources called
a)
Team Structure
b)
Communication
c)
Leadership
d)
Situation Monitoring
e)
Mutual Support
18.
What is the process of actively scanning and assessing situational elements to gain information or understanding, or to maintain awareness to support team functioning called
a)
Team Structure
b)
Communication
c)
Leadership
d)
Situation Monitoring
e)
Mutual Support
19.
What is the ability to anticipate and support team members' needs through accurate knowledge about their responsibilities and workload
a)
Team Structure
b)
Communication
c)
Leadership
d)
Situation Monitoring
e)
Mutual Support
20.
What are some leadership responsibilities
a)
organize the team, identify and articulate clear goals
b)
assign tasks and responsibilities
c)
monitor and modify the plan; communicate changes
d)
review the team's performance, provide feedback when needed
e)
take credit for a subordinate's work
21.
What are some leadership responsibilities
a)
manage and allocate resources
b)
facilitate information sharing
c)
encourage team members to assist one another
d)
facilitate conflict resolution in a learning environment
e)
model effective teamwork
22.
During leadership team events, what does it mean to brief the team
a)
Share the plan; start off the work session with a clear understanding of the plan
b)
Monitor and modify the plan; discuss concerns and make changes ot solve problems as they occur
c)
Review the team's performance; discuss how to improve after a shift or event
23.
During leadership team events, what does it mean to huddle with the team
a)
Share the plan; start off the work session with a clear understanding of the plan
b)
Monitor and modify the plan; discuss concerns and make changes ot solve problems as they occur
c)
Review the team's performance; discuss how to improve after a shift or event
24.
During leadership team events, what does it mean to debrief with the team
a)
Share the plan; start off the work session with a clear understanding of the plan
b)
Monitor and modify the plan; discuss concerns and make changes ot solve problems as they occur
c)
Review the team's performance; discuss how to improve after a shift or event
25.
What do the two S's in STEPPS stand for
a)
strategies
b)
safety
c)
strong
d)
syndrome
e)
symptoms
26.
What does the T in STEPPS stand for
a)
team
b)
test
c)
tools
d)
talent<br />
27.
What does the E in STEPPS stand for
a)
exclude
b)
exhaust
c)
enhance
d)
encourage
e)
endure
28.
What do the two P's in STEPPS stand for
a)
placement
b)
performance
c)
patient
d)
preference
e)
protrusion
29.
In communication, what does the S in SBAR stand for
a)
strategies
b)
safety
c)
strong
d)
situation
e)
symptoms
30.
In communication, what does the B in SBAR stand for
a)
background
b)
basis
c)
base
d)
benevolent
31.
In communication, what does the A in SBAR stand for
a)
assignment
b)
angle
c)
assessment
d)
approach
32.
In communciation, what does the R in SBAR stand for
a)
recommendation
b)
rules
c)
respect
d)
request
33.
What is the correct order of the steps for communciation check-back:<br />1. Sender double-checks to ensure the message was received correctly<br />2. Sender initiates the message<br />3. Receiver accepts the message and provides feedback
a)
1, 2, 3
b)
3, 1, 2
c)
2, 3, 1
d)
2, 1, 3
e)
1, 3, 2
34.
When should the two-challenge rule be used in a situation
a)
when an initial assertion is heard
b)
when an iniital assertion is ignored
c)
when an initial assertion is off topic
d)
when an initial assertion is confusing
35.
What are the components of the two-challenge rule
a)
it is your responsbility to assertively voice your concern
b)
it is suggested that you assertively voice your concern
c)
must be mentioned at least two times to ensure that it has been heard
d)
must be mentioned at least three times to ensure that it has been heard
36.
If you are on the receiving end of the two-challenge rule, what must you do
a)
ignore
b)
laugh
c)
acknowledge
d)
question
37.
If the two-challenge rule is invoked but the outcome is still unacceptable, what is recommended
a)
take a stronger course of action
b)
yell louder to get the person's attention
c)
use supervisor or chain of command
d)
let it go
38.
What do you need to do in order to advocate for the patient
a)
be respectful but firm
b)
state your concern
c)
describe data that supports concern
d)
assert your concern twice before moving to another avenue
e)
know you can "stop the line"
39.
What is situational monitoring and what is the goal
a)
individual skill used to understand what is going on
b)
the understanding that is developed using situational monitoring
c)
the team outcome when everyone has situational awareness
d)
to develop a shared mental model
40.
What is situational awareness
a)
individual skill used to understand what is going on
b)
the understanding that is developed using situational monitoring
c)
the team outcome when everyone has situational awareness
d)
to develop a shared mental model
41.
What is a shared mental model
a)
individual skill used to understand what is going on
b)
the understanding that is developed using situational monitoring
c)
the team outcome when everyone has situational awareness
d)
to develop a shared mental model
42.
What are some reasons why a shared mental model is important
a)
team knows what to expect, communication is clear
b)
everyone understands the big picture, helps team predict and plan
c)
team focused on collective goals
d)
helps avoid errors
e)
when things are off-track everyone understands the need to regroup
43.
Why must team members ask for and offer support
a)
improve effectiveness
b)
reduce the chance of errors
c)
look good in front of a supervisor
d)
take credit for the shared work
44.
How do we include patients and their families as team members in a care team
a)
listening to the patient and identifying concerns
b)
provide patient and family with information
c)
ask for feedback
d)
encourage patient/family to be active members of the team
e)
speak clearly in terms they understand
45.
Why is teamwork important
a)
reduce clinlcal errors
b)
improve patient outcomes and satisfaction
c)
improve process outcomes
d)
increase staff satisfaction
e)
reduce malpractice claims
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