WorksheetsGUEST CYCLE
Total questions: 12
Worksheet time: 4mins
Guest's likes the location & selects the hotel.Which stage is this part of ?
Pre-Arrival
Arrival
Occupancy
Departure
Rooming of a guest.Which stage of guest cycle should be included?
Pre- Arrival
Arrival
Occupancy
Departure
After reviewing his bills,guest informs that his bills have to be sent to company.Which stage of guest cycle should it be part of?
Pre- Arrival
Arrival
Occupancy
Departure
Guest luggage is tagged.What stage of guest cycle should be it included?
Pre- Arrival
Arrival
Occupancy
Departure
Wheel chair is requested by guest on booking.which stage of guest cycle is it part of?
Pre- Arrival
Arrival
Occupancy
Departure
Feedback form offered to guest by cashier Which stage of guest cycle should it be included?
Pre Arrival
Arrival
Occupancy
Departure
Room key deposited at reception on the way out of the hotel Which stage should it be included?
Pre- Arrival
Arrival
Occupancy
Departure
Guest wants duplicate bills as he has lost them.Which stage of guest cycle should it be part of ?
Pre-Arrival
Arrival
Occupancy
Departure
Guest is allergic to dust ,room to be checked prior to assigning.Which stage of guest cycle it is part of?
Pre- Arrival
Arrival
Occupancy
Departure
Foreign currency exchange.should be part of which stage in guest cycle?
Pre-Arrival
Arrival
Occupancy
Departure
DND tag placed in the room. Which stage should it be part of guest cycle?
Pre- Arrival
Arrival
Occupancy
Departure
Guests wishes to purchase concert tickets .Which stage will this request be included
Pre -Arrival
Arrival
Occupancy
Departure
