Free Printable Communications in Healthcare

Worksheets

Communications in Healthcare

Total questions: 20

Worksheet time: 15mins

Name

Class

Date

How can you communicate with someone?

verbal communication

eating dinner

communication barrier

speaking a different language

if a patient has a speaking problem, what is one way to overcome this communication barrier?

Speak loud and clearly.

Speak with shorter sentences so they require easy and little responses

Repeat the question.

all of the above.

Which is NOT a language barrier?

someone speaks another language as you.

someone speaks the same language as you.

someone eats different foods than you.

someone believes in another religion than you.

What is NOT an example of a communication barrier?

Looking at your phone while talking to someone

Not making eye contact in a Catholic culture

Not talking while the other person is talking

Not making eye contact in a Japanese culture

What is one way to resolve a language barrier?

Talk louder

Talk faster

Talk slower

Don't respond

What is an example of written communication?

eye contact

test results

facial expressions

speech

Which of the following is a communication barrier?

Language

Pain

Actions

All of the above

What should you always be doing when speaking to someone?

Sleeping

Not listening

Actively listening

Daydreaming

Where is communication important?

Never

Only with family

Everywhere

Only with friends

10.

When speaking to someone of a different language you should....

Raise your voice

Talk slowly as if talking to a child.

Ask an interpreter to come in and help you communicate.

Use difficult medical terms to understand.

11.

Which one is important with written communication?

Make eye contact

Confirm understanding

Be accurate and clear

Establish rapport

12.

what should you do if your patient speaks a different language

get a translator

speak louder

pretend they understand

get frustrated

13.

What is one way someone can communicate.

You can use nonverbal communication to pass along messages with someone.

You can use your toes to communicate with individuals.

You can use your fingernails to communicate with someone.

You can use your shoes to communicate with people.

14.

What is a communication barrier?

eye contact

touch

smiling

different language or culture

15.

what is true of non-verbal communication?

a speaker's feelings

confirm understanding

eye contact, body language, physical appearance

receiving feedback

16.

what are two ways culture could be a barrier?

medical beliefs and language

wondering the halls and watching tv

sleeping and laughing

dress and food

17.

What is the best way to help someone if you don't know their language?

get someone that works at your facility that speaks the language

tell them to leave

try to tell them you don't understand

get a random person

18.

In verbal communication, how is emotion expressed?

Through confidence

Tone of voice

By frowning or crossing one's arms

Language choice

19.

Which is an open-ended question?

Have you ever had a heart attack?

Do you have abdominal pain?

How did you fall?

Are you taking any medications?

20.

Which of the following refers to the physical space between people?

Eye Contact

Touch

Proximity

Physical Appearance

100 %

Communications in Healthcare

Total questions: 20

Worksheet time: 15mins

Similar Resources on Wayground