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Professionalism

Total questions: 18

Worksheet time: 9mins

Name
Class
Date
1.
 Which of the following demonstrates responsibility?
a)
Admitting to a mistake 
b)
Lying about an error 
c)
Procrastinating
d)
Taking extended lunch breaks
2.
When is it acceptable to be dishonest in a professional setting? 
a)
When it benefits the employee 
b)
When it benefits the client 
c)
When it benefits the supervisor 
d)
It is never acceptable to be dishonest.
3.
How should employees behave during interactions with clients and co-workers?
a)
Professionally
b)
Opinionated
c)
Judgmentally 
d)
Disrespectfully
4.
What is required of all conflict resolution strategies? 
a)
Superiority
b)
Criticism
c)
Quick action
d)
Compromise 
5.

Effective workers possess strong interpersonal skills.

a)

True

b)

False

6.

The way a person looks and dresses is a form of nonverbal communication.

a)

True

b)

False

7.

Using slang or texting abbreviations is effective and appropriate in professional writing.

a)

True

b)

False

8.

When conflicts arise between team members, responsible team leaders avoid getting involved in the situation.

a)

True

b)

False

9.
Professionalism describes a certain type of _________ in the workplace?
a)
Knowledge
b)
Behavior
c)
Persistance
d)
Drive
10.
Professionalism describes a certain type of _________ in the workplace?
a)
Knowledge
b)
Behavior
c)
Persistance
d)
Drive
11.
Is it possible to be a professional but not display professionalism? 
a)
Yes
b)
No
12.
Showing up late to work is acceptable if it is only 
a)
once a week
b)
once a day
c)
once a month
d)
never acceptable 
13.

You work at McDonald's. Your boss asks you to take out the garbage. You:

a)

Cry

b)

Refuse

c)

Take out the garbage

d)

Quit

14.

If you are running late to work, you should:

a)

Call your boss & let them know what time you'll be in.

b)

Call your boss and pretend to have a flat tire.

c)

Just don't show up

15.
What is ethics?
a)
Honesty of a person's actions
b)
Good citizenship
c)
Actions to promote prosperity without regard to social, environmental, or economic issues
d)
Moral principles or beliefs that direct a person's behavior
16.
What are the elements of a SMART goal?
a)
Systematic, methodical, acceptable, rational, and thorough
b)
Standardized, mapped out, actionable, reasonable, and thoughful
c)
Sensible, material, applicable, reasoned, and targeted
d)
Specific, measurable, attainable, realistic, and timely
17.

What are the characteristics of professionalism?

a)

Capable of being trusted

b)

Fact or quality of being on time.

c)

Engaging others while at work with respect

d)

All of the above

18.

What are some ways to be unsuccessful in this class?

a)

Have side conversations and miss important content or direction.

b)

Have incomplete Bellwork or other assignments.

c)

Be on my phone anytime other than Mr. Okenwa's discretion.

d)

Not taking the class seriously.

e)

All of the above.