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Supply-PKT-Nov-1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Do we have a city office in Pune..?

a)

No

b)

Yes

2.

We have enabled showing order amount on Accept Screen, in PAN India, for B2B orders, so what amount will be shown on the screen?

a)

Base Fare + LM payment

b)

Base Fare + FM payment

c)

Base Fare

3.

What is the age limit to become a Rapid Auto Captain?

a)

55yrs

b)

50yrs

c)

45yrs

d)

No Age Limit

4.

While Pitching for LR ,captain says, I have Not Applied for Job,NI, What should be the resolution..?

a)

Should explain about Flexible timing,Earning Capacity.

b)

Explain the Pay slab in detailed based on the service

c)

Dispose the call as NI,No specific reason

5.

Even after convening when captain says,I am getting long distance order hence Not Interested. What is the disposition?

a)

Not Interested>> No specific reason(VOC should be captured in Manual remarks)

b)

Not Interested>>Not interested in FD

c)

Not Interested>>Due to Covid 19 //Lockdown (mention in manual remarks/capture VOC)

d)

Not Interested>>Less Payment Offered (mention in manual remarks/capture VOC)

6.

Rajesh called to Rohit for Zomato Service addition,who is from Chennai, while explaining, Rohit said for every ride he is charged 5% addition, why it is so...?

a)

Because Rohit didn't upload his PAN/aadhaar Card

b)

Platform charge Changed

c)

Rider busy Penalty

d)

None of the above

7.

Sendhil wants to change his number to another number, what should be the criteria ..?

a)

The wallet balance should be zero, If the Wallet balance is Upto 5rs can be done

b)

New number should not be registered with us as a customer/captain

c)

Captain should have not done any rides that day.

d)

-ve balance can't be done

e)

Should visit the office before changing the number

8.

Can we onboard TATA Magic Vehicle for Auto service in Jodhpur?

a)

Yes

b)

No

9.

Chandru is a captain from Bangalore and he has registered in the Rapido captain app, but is not willing to upload the docs, due to RTO issues in BLR, so what should be the agent rebuttal..?

a)

We are Legal and Karnataka High Court has issued a stay order to the state transport authority that had no coercive action should be taken against Rapido Captains, so you can work in Rapido without any worry.

b)

Agree with the captain and closed the call.

10.

From the below Shift which shifts we cannot change?

a)

AW_FT_BLR

b)

BLR_SZ

c)

Del_Saket_Exp

d)

Del_microcorridor_exp

e)

BLR_CU