The theory of Abraham Maslow

Who developed the theory of Motivation?

He developed the Equity Theory which proposes that employees become motivated when they feel they are treated fairly.

He developed the Expectancy Theory which explains that employees are motivated to work when they expect to achieve something from their jobs.

Expectancy is the belief that exerting effort will lead to the attainment of performance goals.

Verbal is through the use of oral or written words

Information overload is the shaping of information communicated in order to make it look good or advantageous to the receiver.

Language is the shaping of information communicated in order to make it look good or advantageous to the receiver.

Communication is the exchange of information and understanding.

Upward communication involves communication flow between people belonging to different organizational levels.

Feedback is the last element in the communication process.

Formal communication is through body movements, gestures, facial expressions, eye contact, and by touching.

Vertical communication is the flow of information from an employee who belongs to a lower hierarchical level to the boss/manager.

1.     A management function that involves inspiring and influencing people in the organization to achieve a common goal.