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AD BUS Unit 8 - LO 2

Total questions: 19

Worksheet time: 19mins

Name
Class
Date
1.

Who is legally responsible for managing health and safety in the workplaces?

a)

sales representatives

b)

students

c)

workers

d)

employers

2.

Reasons why government agencies, industry associations, unions and companies develop resource handling procedures are ________

a)

­To protect the resource itself against damage

b)

­To optimise security regarding goods that might be targets for theft

c)

To optimise the safety of those dealing with goods

d)

All of these are valid reasons

3.

Those employing others do NOT have a legal ‘duty of care’.

a)

True

b)

False

4.

_______ is where someone makes random ‘snap’ observations of one or more selected workplace locations - such as particular machines

a)

'Estimating resources'

b)

‘Work-sampling’

c)

'Record keeping'

d)

none of these

5.

The positioning of equipment and resources can be a very important element of workplace _______.

a)

recording

b)

sampling

c)

efficiency

6.

"Work-sampling" can be used to establish standard times for certain operations.

a)

True

b)

False

7.

Ideas about improvement of business operations can be collected with the help of _______.

a)

surveys

b)

tables

c)

knowledge management systems

d)

none of the above

8.

"Microsoft Access" can be used to create ________.

a)

e-mails

b)

databases

c)

surveys

9.

Surveys can be both paper-based and online.

a)

True

b)

False

10.

What is the meaning of "consultation"?

a)

'giving orders'

b)

'raking records'

c)

'making complaints'

d)

'asking the opinion of the workers'

11.

Using consultation helps making effective decisions about allocation of resources.

a)

True

b)

False

12.

 Forming a committee to represent employees from different work areas to gather a range of information and advice is a form of ______.

a)

record-keeping

b)

survey

c)

consultation

13.

Policies are developed to guide resource use in operational tasks for a variety of reasons such as _______

a)

­To minimise wastage

b)

­To safeguard the environment

c)

­To keep within budgets

d)

All of these

14.

Policies might be developed in response to external factors such as _______

a)

company business requirements

b)

laws and regulations

c)

company rules and regulations

15.

A _______ is an estimate, often itemised, of expected income and expenditure, or operating results, for a given period in the future.

a)

policy

b)

budget

c)

record

d)

procedure

16.

______ state the goals that an organisation wishes to achieve in a given time.

a)

Policies

b)

Records management systems

c)

Budgets

d)

Forward plans

17.

Forward plans need to include a _______ to realistically show where and how the financial resources are likely to be spent and recouped.

a)

budget

b)

policy

c)

client's record

18.

When plannig a budget, it is never possible to make predictions on future expenditures.

a)

True

b)

False

19.

Many organisations have specific ______ for handling various resources.

a)

requirements

b)

interests

c)

ideas