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AE / EA

Total questions: 5

Worksheet time: 2mins

Name
Class
Date
1.

When processing a case, we have to update the Opened for and Subject Person as AE Applicant.

a)

True

b)

False

2.

If it is a professional position, how do they schedule an interview?

a)

They will be automatically scheduled for an interview right after completing the application.

b)

They can't schedule an interview online. A local HR will contact the applicant if selected.

c)

They have to check our website if there are available appointments regularly.

3.

What would be our resolution if the applicant needs to update their address/phone number or location and was already done with the interview state?

a)

Forward to local HR

b)

Provide instruction on how to update information on our website

c)

We may update their information on our end

4.

See the sample below, observe if proper email etiquette was followed.


DearJuan ,

You can log on to www.UPSers.com and search for keywords regarding career opportunities. You can also view internal job opportunities following this path:


-Select the HR & Benefits tab Select H.R. Service Center from the list in the lower right column Select Work-Life Select Workforce Planning for content related to job opportunities


-Or you can see your Geo-Services Full-time Supervisor for information on the internal Career Opportunities process.


Jhanine M.

UPS H.R. Service Center

a)

Correct

b)

Incorrect

5.

True or False. We do not accommodate educational assistance (EA) calls, hence we will just transfer them to Edcor.

a)

True

b)

False

c)

Sometimes