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Worksheets

Business studies

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

Define verbal communication

a)

Sender doesn't speak

b)

Receiver doesn't receive a voice chat

c)

Sender of the message speaks to the Receiver

d)

The Sender writes a letter to the receiver

2.

What is NOT an example of communication

a)

A message that requires a response

b)

A message that doesn't require a response

c)

Communicating with one person

d)

Communicating with a group of people

3.

What are the 3 communication methods

a)

Verbal communication

b)

Sign communication

c)

Written communication

d)

Visual communication

4.

What is one way communication?

a)

A message that doesn't call for or require a response

b)

A message that call for or require a response

c)

Communicating with one person

d)

Communicating with only one business employee

5.

What is two way communication

a)

Sender doesn't expect a response

b)

Receiver didn't respond the message

c)

When receiver gives response to the message sent by the sender

d)

All of the above

6.

Choose all the appropriate communication method!

a)

Speed

b)

Law

c)

Leadership style

d)

Cost

e)

Financial status

7.

Mention the advantages of verbal communication

a)

Information can be given out quickly

b)

Opportunity for immediate feedback

c)

Body language of the speaker

d)

The way the speaker speaks if they lie

8.

Disadvantages of verbal communication includes

a)

Takes longer

b)

Needs a lot work

c)

Opportunity for immediate feedback

9.

Define visual communication!

a)

Includes methods such as charts only

b)

Includes methods such as diagrams, charts and calling

c)

Includes methods such as calling, speaking, and screaming

d)

Includes methods such as diagrams, charts and videos

10.

Written methods of communication includes book, notes, and files

a)

True

b)

False

11.

Visual methods include websites, illustrations, and landscapes

a)

True

b)

False

12.

Xiao wu communicates with his boss, Abraham Lincoln, and receives a reply. What is this form of communication called?

a)

Verbal method

b)

Written method

c)

One way communication

d)

Two way communication

13.

Sally sent a message to her higher ranking colleagues, and she does not receive a message back, what is this communication called?

a)

Structural communication

b)

Extraterristial communication

c)

One way communication

d)

Two way communication

14.

Define written communication

a)

Just letters, just letters.

b)

Includes letters and notices/posters, but increasingly involve the use of information

c)

Sender speaks to the receiver

d)

Sender reads the letter written by the sender to the receiver

15.

Verbal methods of community involve the sender of the message speaking to the receiver

a)

True

b)

False