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Electronic Communication

Total questions: 14

Worksheet time: 13mins

Name
Class
Date
1.

Teleconferencing, videoconferencing and e-mail are types of electronic communication.

a)

True

b)

False

2.

There are _ factors which should be considered when selecting a communication media.

a)

5

b)

6

c)

7

d)

8

3.

Genre refers to the format of the material to be presented.

a)

True

b)

False

4.

The _ is the world's largest network

(a)  

5.

ISP means

(a)  

6.

A _ is a document sent over a telephone line

a)

internet

b)

facsimile

c)

web page

d)

e-mail

7.

_ is a work arrangement in which employees enjoy flexibility in working location and hours.

a)

Teleconferencing

b)

videoconferencing

c)

Electronic Communication

d)

Telecommuting

8.

Electronic mail, often abbreviated to e-mail or email, is a method of exchanging digital messages.

a)

True

b)

False

9.

E-mail may not be used to transmit document fies electronically

a)

True

b)

False

10.

List ONE type of document that may be sent as an e-mail attachment

4 lines
11.

A __ stores frequently used e-mail addresses and related details

a)

auto-responder

b)

failure notification

c)

address books

d)

message tracking

12.

An __ is an automated response sent by the recipient's e-mail software on recieving an e-mail.

a)

failure notification

b)

address books

c)

message tracking

d)

auto-responders

13.

Suggest two ways a business can use socil media to improve its business

4 lines
14.

A _ is the text communication service component of phone

a)

fax

b)

www

c)

sms

d)

net