These are a mix of new airlines and older, established non-government-owned airlines or flag carriers that were privatized.

(a)  

These airlines keep base fares low and charge extra for food, priority boarding, seat allocation and baggage. This is a "user pays" business model.

(a)  

Lease aircraft for itineraries such as packaged tours that travellers purchase through a tour operator.

(a)  

It is a database of flight schedules and seat availability, fares, rules and passenger information.

(a)  

Shows the schedules for single airline and used by airline staff.

(a)  

Contains the passenger's name, contact details, payment details, frequent flyer number and a record locator.

(a)  

It is a six-character alphanumeric code used to access a reservation.

(a)  

The final key function of an ARS is ticketing. Historically, airline required passengers to travel with Paper Ticket to validate their reservation.

(a)  

A computer systems that can analyze decisions about an airline's flight activity and recommend solutions to problems, particularly scheduling and control problems.

(a)  

Keep track of trolleys, trays, cutlery and crockery to reduce the incidence of lost items.

(a)  

IT system to manage operational safety, it report, monitor and manage incidents.

(a)  

Internet provides airlines with an opportunity to sell seats directly to passengers by using their own Internet Booking Engines (IBEs)

(a)  

Automates the processing of passengers at the airport this includes managing airport check-in and boarding, checked bags, load control and aircraft checks.

(a)  

Responsible for planning and monitoring the progress of an aircraft journey, is like a "big brother or sister" to the pilot and air traffic control to ensure a safe journey.

(a)  

Monitors all aspects of a flight's progress remotely, real-time monitoring allows the dispatcher to track the flight path and other aircraft in the same area, and predict arrival and departure times.

(a)  

These are used on board to service passenger needs and to ensure safety. These IT applications can be divided into passenger technologies and crew support systems.

(a)  

It refers to the entertainment available to aircraft passengers during a flight.

(a)  

It is a computer system that analyzes and displays geographically referenced information.

(a)  

It consists of customer service manager/purser and flight attendants. One of the most important roles is to ensure that the passenger list is correct, tablets are increasingly being used to store and update these lists.

(a)