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Business As level - Revision

Total questions: 52

Worksheet time: 26mins

Name
Class
Date
1.

Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?

a)

Self-Esteem

b)

Social

c)

Self-Actualisation

d)

Physiological

2.
Which of the following is a definition of self-actualisation need?
a)
National minimum wage 
b)
Sense of belonging
c)
Achieving one's innermost desire
d)
Feeling secured
3.
Which of the following is NOT a need as identified by Maslow?
a)
Hygiene
b)
Esteem
c)
Self-actualisation
d)
Social
4.
Malika thinks that it is an excellent idea to have music playing in the background while her team carry out their duties. What kind of factor is being represented by Herzberg's theory? 
a)
A satisfier 
b)
A motivator 
c)
A hygiene factor 
d)
A job content factor 
5.

Which of the following could be used to satisfy Maslow's Self-Esteem Needs?

a)

Provide employees with a free breakfast at work

b)

Organise a staff lunch at a restaurant every Friday

c)

Introduce an 'Employee of the Week' Award

d)

Introduce flexible working hours so staff can start their working day later

6.

What is the correct definition for 'Commission'?

a)

Monthly pay, same amount despite the number of hours worked

b)

Staff are paid for the number of items produced

c)

Staff are paid a percentage value of items sold

d)

A payment for producing quality goods

7.

Private health insurance is what type of incentive?

a)

Performance related pay

b)

Commission Based

c)

Bonus scheme

d)

Fringe Benefit

8.

Job rotation

a)

Adds a variety of different tasks of the same level to make job more diverse

b)

Involves workers swapping round and doing each specific task or working in a different department for a limited amount of time

c)

Involves adding more responsibility with different skills

d)

Fringe benefit

9.

Non-financial methods include

a)

Praise and recognition

b)

salary and commission

c)

Job rotation, Job Enlargement

d)

Company car and cell phone

10.

Which of these is NOT a monetary method of motivation?

a)

Comission

b)

Pay Rise

c)

Recognition

d)

Bonuses

11.

Which of these is NOT a monetary method of motivation?

a)

Comission

b)

Pay Rise

c)

Recognition

d)

Bonuses

12.

Takeover: when a company buys more than ____ of the shares of another company and becomes the controlling owner of it

a)

60%

b)

30%

c)

40%

d)

50%

13.

"integration with a business in the same industry but a customer of the existing business" is the definition of?

a)

Horizontal integration

b)

Vertical backward integration

c)

Vertical forward integration

d)

Conglomerate integration

14.

"having control supplies of materials to competitors" is an important advantage of ?

a)

Horizontal integration

b)

Vertical forward integration

c)

Conglomerate integration

d)

Vertical backward integration

15.

Horizontal integration can leads to bad publicity or monopoly investigation. Why?

a)

consumers suspect of uncompetitive activity and react negatively

b)

lack of clear focus and direction because the business is spread across more than 1 industry

c)

business is now able to control the promotion and pricing of its own products

d)

combined business may exceeds certain market share limits

16.

Conglomerate integration provides more job security because?

a)

its can secures a secure outlet of for the firm's products- may now exclude competitors's products

b)

risks are spread across more than one industry

c)

consumers may obtain improved quality and more innovative products

d)

they may be more varied career opportunities

17.

what is the possible strategies to deal with managerial problems?

a)

decentralization

b)

when proposing takeover, offer shares in the new business rather than making cash offer to the shareholders

c)

adopt focused marketing strategies for each specific product

d)

all 3 are correct

18.

marketing problem for rapid growth

a)

all 3 are correct

b)

may not succeed if market strategies are not suitably adapted

c)

adopt focused marketing strategies for each specific product or each country

d)

existing management may be unable to cope with problems

19.

Nike's decision to enter the fast foods market and leave clothing is an example of a...

a)

top level management decision

b)

middle level management decisions

c)

bottom level management decisions

d)

mezzanine level management decisions

20.

... are/is the need to feel safe, but is/are also related to the fear of losing a job.

a)

Physiological needs

b)

Security needs

c)

Social needs

d)

Esteem needs

21.

what is the most important aspect of a business manager

a)

leadership

b)

creativity

c)

originality

d)

careness

22.
An entrepreneur who starts a new business is not considered to b a manager.
a)
True
b)
False
23.
The ability to motivate individuals and groups to accomplish important goals is...
a)
Influence
b)
Power
c)
Management
d)
Leadership
24.

define extension strategies

a)

planning marketing mix decisions

b)

marketing plans to extend the maturity stage of the product

c)

giving each customer the products and services they have indicated

d)

build customers loyalty

25.

measurable features of a product that can be easily compared with other products

a)

brand

b)

product

c)

intangible attributes of product

d)

tangible attributes of product

26.

identify benefits of effective USP

a)

opportunities to charge higher price

b)

higher sales than undifferentiated products

c)

products considered to be important to customers

d)

free publicity from business media reporting on the USP

27.

factors that determine product elasticity. choose 3

a)

whether it's a new or existing products

b)

how many similar competing products or brands

c)

how necessary the product is

d)

business and marketing objectives

e)

the level of customers loyalty

28.

define full-cost pricing

a)

setting prices based on the variable costs of making a product inotder to make a contribution towards fixed costs and profit

b)

base its price upon the price set by its competitors

c)

setting a price by calculating a unit cost for the product (allocate fixed and variable cost)

d)

setting a price that will give a required rate of return at a certain level of output/sales

e)

adding a fixed mark-up for profit to the unit price of a product

29.

market size

a)

the percentage change in the total size of a market over a period of time

b)

the percentage of sales in the total market sold by one business

c)

the total level of sales of all producers within a market

d)

the market price that equates supply and demand for a product

30.

An expansion of a business by means of opening new branches, shops or factories (also known as organic growth).

a)

internal growth

b)

external growth

c)

advertising

d)

enterprise

31.

The total value of sales made by a business in a given time period.

a)

revenue

b)

capital

c)

price

d)

target market

32.

Which of the following is not accepted as ways to measure business size?

a)

Number of employees

b)

Revenue

c)

Capital employed

d)

Profit

33.

Which of the following is a correct example of external growth?

a)

merger

b)

sole trader

c)

opening new branches

d)

loan

34.

Which of the following is an importance of small & micro-business?

a)

not many jobs are created by small firms.

b)

small businesses are often run by dynamic entrepreneurs, with new ideas for consumer goods and services.

c)

small firms cannot create competition for larger businesses.

d)

small firms often cannot supply specialist goods and services to important industries in a country.

35.

Disadvantage of large business.

a)

may often suffer from a divorce between ownership and control that can lead to conflicting objectives

b)

few opportunities for economies of scale

c)

may have limited access to sources of finance

d)

may not be diversified, so there are greater risks of negative impact of external change

36.

They want to make a profit on the money they have invested in the business.

a)

customers

b)

managers

c)

government

d)

owners / shareholders

37.

They want to buy quality goods from a business for a fair price.

a)

employees

b)

lenders

c)

customers

d)

managers

38.
What is a Stakeholder?
a)
Any individual or organisation that is affected by activities of a Business.
b)
Someone who has a share in the business.
c)
Someone who likes the company.
39.
What is a an internal stakeholder?
a)
A stakeholder from inside the company.
b)
A stakeholder from outside the company.
40.
What is a an external stakeholder?
a)
A stakeholder from inside the company.
b)
A stakeholder from outside the company.
41.
Employees have the following interests:
a)
Pay, Working Hours, Working Conditions, Training, Job Satisfaction, Promotions, Bonuses, Incentives, Discounts.
b)
Increase profits, Attention to the income and expenditure of the business. Competition. Keeping costs down – like staff pay and reducing waste. Cheapest suppliers
c)
To gain good dividend payments at the end of the financial year. Buy shares at a low price with the hope to sell for higher at a later stage.
d)
Quality of products/service, Range/choice, Customer service, After sales service, Price and value, Payment options, Stock levels
42.
What could happen if you ignored your employees interests:
a)
Unhappy workforce – motivation drops, Efficiency levels drops, Poor customer service, poor quality of goods, Increased staff turnover, Increased staff absenteeism.
b)
Business is not how they want it – not their vision. No clear aim or mission. Reduced motivation from the top – follows down to the bottom. Lack of passion - lower profit margins. Business fails.
c)
They leave the company by selling their shares. The business gets a bad rep – potential shareholders are driven away. Share prices drop.
d)
Bad rep, Poor customer loyalty, Lack of business, Bad word-of-mouth, Reduced revenue and profit, Business fails.
43.
What could happen if you ignored your shareholders interests:
a)
Unhappy workforce – motivation drops, Efficiency levels drops, Poor customer service, poor quality of goods, Increased staff turnover, Increased staff absenteeism.
b)
Business is not how they want it – not their vision. No clear aim or mission. Reduced motivation from the top – follows down to the bottom. Lack of passion - lower profit margins. Business fails.
c)
They leave the company by selling their shares. The business gets a bad rep – potential shareholders are driven away. Share prices drop.
d)
Bad rep, Poor customer loyalty, Lack of business, Bad word-of-mouth, Reduced revenue and profit, Business fails.
44.
Shareholders have the following interests:
a)
Pay, Working Hours, Working Conditions, Training, Job Satisfaction, Promotions, Bonuses, Incentives, Discounts.
b)
Increase profits, Attention to the income and expenditure of the business. Competition. Keeping costs down – like staff pay and reducing waste. Cheapest suppliers
c)
To gain good dividend payments at the end of the financial year. Buy shares at a low price with the hope to sell for higher at a later stage.
d)
Quality of products/service, Range/choice, Customer service, After sales service, Price and value, Payment options, Stock levels
45.

One airline institutes a new charge for luggage, and the other airlines each begin to charge for this same item. In this scenario, what is the main factor affecting the price of the product?

a)

Cost of running the business

b)

Demand for the product

c)

Cost of making the product

d)

Competitor's price

46.

What is the term that refers to the functions used to move products through the channel to the consumer?

a)

Promotion

b)

Breakeven analysis

c)

Channel of distribution

d)

Physical distribution

47.

Which pricing objective focuses on generating the highest possible profits?

a)

Increase market share

b)

Maximize profits

c)

Match the competition

d)

All of the above

48.

Which pricing method sets the price of the product on what the customer is willing to pay?

a)

Cost-oriented pricing

b)

Market-share pricing

c)

Demand-oriented pricing

d)

Competition-oriented pricing

49.

Which promotional method involves paying money to influence people through broadcast, digital, or print media?

a)

Advertising

b)

Public relations

c)

Personal selling

d)

Sales promotions

50.

What is promotion?

a)

The value placed on a product, usually given in monetary terms.

b)

A company's portion of the total industry sales for a certain type of product.

c)

Determining how to get the product to the right people, in the right amounts, at the right time and place.

d)

Any form of communication that a business uses to inform, persuade, or remind potential customers about their products.

51.

Which of these statements about publicity is NOT TRUE?

a)

Publicity is free since the information appears in the news media.

b)

The information tends to be viewed as more credible.

c)

Marketers control how the information is presented.

d)

Publicity is one part of public relations.

52.

Factors that affect price are

a)

Cost of making the product

b)

Cost of running the business

c)

Competitor's price

d)

Demand for the product

e)

All of these