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Worksheetsprinciples of management
Total questions: 120
Worksheet time: 1hrs 5mins
What types of activities does the management include? (3)
informational activities
decisional activities
inter-personal activities
physical activities
social activities
Of what activity is the following the description of: A communication link has to be maintained with subordinates as well as superiors for effective functioning of an enterprise
informational activities
decisional activities
inter-personal activities
Of what activity is the following the description of: managers are continuously involved in decisions of different kinds
informational activities
decisional activities
inter-personal activities
Of what activity is the following the description of: managers have to interact with superiors as well as the sub-ordinates. They must maintain good relations with them.
informational activities
decisional activities
inter-personal activities
Name the following type of managers: those who have been appointed on account of their specialized knowledge and degree.
Patrimonial / Family Managers
Professional Managers
Political Managers / Civil Servants
What are the three levels of management:
Administrative
Executory
Supervisory / Operative / First-line managers.
office
subordinative
Which level of managements consists of board of directors, chief executive or managing director.
Administrative
Executory
Supervisory
Which level of managements consists of the branch managers and departmental managers
Administrative
Executory
Supervisory
Which level of managements consists of supervisors, foreman, section officers, superintendent etc
Administrative
Executory
Supervisory
Which of the following IS NOT one of the most widely accepted functions of management:
Planning
Organizing
Staffing
Motivating
Controlling
Which management style is described here: The manager makes all the decisions; a "command and control" (militaristic) management style; focus is on business; doesn't want any people to get in the way; quick decisions; one way communication (from the top down).
Autocratic
Paternalistic
Democratic
Passive or “laissez-faire
Innovating
Which management skills can be described as follows: a genuine interest in and respect for people; patience, understanding and the ability to listen non-judgmentally; excellent oral and written communication skills and presentation skills; objectivity and tact; the ability to motivate and inspire clients; good organizational and planning skills
Personal characteristics
Business characteristics
Relationship qualities
behavioural characteristics
Which management skills can be described as follows: Some level of business acumen is important when you are a manager. While you may not need to be on the level of a professional dealmaker, familiarity with basic business principles and practices can be helpful
Personal characteristics
Business characteristics
Relationship qualities
behavioural characteristics
Management principles provide
Readymade solution to managerial problems
Guidelines for managerial action
Guarantee for success of an organisation
All of the above
Organisation interest supersede employees interest is indicated in
Principle of subordination of individual interest to general interest
Principle of Esprit de corps
Principle of initiative
Principle of discipline
Principle of Responsibility and authority insists on
Responsibility> Authority
Authority> Responsibility
Authority= Responsibility
All of the above
Unity of command insists on
One boss one employee
Orders from a single superior
Match between orders of different bosses
All of the above
Principle of initiative:
Boost up the morale of employees
Brings down the morale of employees
Does not effect on morale of employees
None of these
Management is:
Tangible
Intangible
Both
None of these
Effectiveness means
Doing right things
Doing things rightly
Both
None of these
Management helps:
To achieve goals
Increase efficiency
To create dynamic organization
All of these
Which principle of management leads to specialisation?
Division of work
Unity of command
Unity of direction
Scalar chain
Management aims of achieving goals:
Effectively
Efficiently
Both of them
None of them
Principles of management do not helps in taking :
Timely decisions
Realistic decisions
Thoughtful decisions
None of these
Management principles provide the basis for
Training
Education
Research
All of these
Which is not the importance of principles of management?
Providing managers with useful insights into reality
Meeting changing environment
Helping in taking scientific decisions
Reducing competition fully
Management is_________________.
An art
A science
Both (a) and (b)
Neither art nor science
Henry Fayol is famous for_________________.
Scientific Management
Rationalization
Industrial Psychology
Principles of Management
The principle that a subordinate should receive the order and be responsible to the only boss is known as _________________.
Unity of Command
Unity of Direction
Span of Control
All of the Above
In order to communicate, motivate and delegate a manager must have ___________________.
Interpersonal Skills
Technical Skills
Conceptual Skills
Political Skills
Which of the following management functions are closely related?
Planning and Organizing
Staffing and Control
Planning and Control
Planning and Staffing
Marketing manager may be classified in the category of____________________.
Top-level management
Middle-level management
Lower-level management
All of the Above
Which term best describes the process of obtaining, deploying, and utilizing a variety of essential resources to contribute to an organization’s success?
Planning
Organizing
Staffing
Management
Which management function involves setting goals and objectives and creating specific plans for completing them?
Planning
Organizing
Controlling
Leading
A manager who possesses knowledge of the processes, equipment, and potential problems of an industry would possess what type of managerial skill?
Technical
Administrative
Interpersonal
Organizational
Which management principle states that work should be divided so that each person will perform a specialized portion?
Division of work
Chain of command
Unity of direction
Unity of command
Economic uncertainty, regulatory requirements, and new competitors are examples of what type of factors that affect managers?
intrapersonal factors
internal factors
interpersonal factors
external factors
--------------- is the most basic for all management functions.
Controlling
Planning
Directing
Organizing
Planning is a -------------- process
Static process
Dynamic process
Idle
None of the mentioned
Goal or target to be achieved is known as
Schedule
Budget
Procedures
Objective
Set of clear instruction in a clear and logical sequence to perform a particular task is known as
Rules
Programme
Policy
Methods
The total organization is directed through corporate objective provided by the top level management is called
Bottom up approach
Top down approach
Top level approach
Bottom level approach
MBO stands for
Management by Objective
Management Business Objectives
Measurable by Objective
Measurable Business Objectives
The aim of forecasting is to provide information for
Planning
Decision making
Planning and decision making
None of the above
Which of the following is not a part of Management process
Directing
Planning
Delegating
Controlling
Creating company mission statement is
Planning
Controlling
Organising
Staffing
Full form of POSDCORB
Planning,organising,staffing ,directing, controlling, reporting and budgeting
Planning,organising,staffing ,directing,coordinating,rewarding and budgeting
Planning,organising,staffing,directing, coordinating, reporting and budgeting
A manager engaged in the managerial function of______is monitoring progress toward goal achievement and taking corrective action when needed
Motivating
Planning
Controlling
Coordinating
Esprit De Corpse stands for
Values
Team spirit
Group dynamic
Morale
Dismissing(firing) an employee for poor performance is _________
Planning
Controlling
Staffing
Supervision
Which of the following tend to be least important to the success of lower level management
Decisions skills
Human skills
Conceptual skills
Technical skills
Management as a profession has which of the features
well defined and systematised knowledge
Service motive
Code of conduct
All of the above
Which of the following is not part of 14 principles of Management
authority and responsibility
Unity of direction
Order
subordination of group interest over individual interest
The principles of management have been developed on the basis of
Observation
Experimentation
Personal experiences of the manager
All of the above
According to Henri Fayol, if this principle of general management is violated, "authority is undermined, discipline is in jeopardy, order disturbed and stability threatened." Identify the principle.
Authority and responsibility
Discipline
Unity of command
Equity
Name the principle of management suggested by Henri Fayol, which advocates that, "there should be good superiors at all levels, clear and fair agreement and judicious application of penalties."
Authority and responsibility
Esprit De Corps
Unity of command
Order
Organisation interest supersede employees interest is indicated in
Principle of subordination of individual interest to general interest
Principle of Esprit de corps
Principle of initiative
Principle of discipline
Unity of command insists on
One boss one employee
Orders from a single superior
Match between orders of different bosses
All of the above
Principle of initiative:
Boost up the morale of employees
Brings down the morale of employees
Does not effect on morale of employees
None of these
Which principle of management leads to specialisation?
Division of work
Unity of command
Unity of direction
Scalar chain
Which principle of general management advocates that,"Employees turnover should be minimized to maintain organisational efficiency."?
Stability of personnel
Remuneration of employees
Equity
Esprit De Corps
Which of the following statements is true with reference to principles of management?
The principles of management have evolved
The principles of management are yet to be evolved
The principles of management are in the continuous process of evolution
None of the above
“One head One plan” is concerned with the following principle of Fayol.
Unity of command
Unity of Direction
Fair remuneration
Division of work
“ Panchayats in our country have been given more powers to decide and spend funds granted to them by the government for welfare of villages. Identify the principle of management highlighted in the statement.
Equity
Centralisation and decentralisation
Authority and Responsibility
Espirit De corps
Decide whether to open a branch.
Planning
Organizing
Leading
Controlling
Assign job duties.
Planning
Organizing
Leading
Controlling
Check register slips to ensure proper prices are being charged to customers.
Planning
Organizing
Leading
Controlling
Consider the use of technology to save costs.
Planning
Organizing
Leading
Controlling
Decide what new menu items to offer.
Planning
Organizing
Leading
Controlling
Monitor that shop opens and closes as scheduled.
Planning
Organizing
Leading
Controlling
Set target time to complete customer's order.
Planning
Organizing
Leading
Controlling
Check whether the budgeted profit is achieved for the year.
Planning
Organizing
Leading
Controlling
Explain the work plan with staff and the expectations on them.
Planning
Organizing
Leading
Controlling
Encouraging staff to meet their sales goals.
Planning
Organizing
Leading
Controlling
In what order do managers typically perform the managerial functions?
organising, leading, planning, controlling
organising, planning, controlling, leading
planning, organising, staffing, directing, controlling
planning, organising, controlling, leading
Which management function involves measuring results, comparing results to expectations, and taking corrective action?
Planning
Organizing
leading
controlling
Management is a creative and ____________process.
Systematic
Continuous
Long
None of the above
"Management is an art of knowing what to do, when to do and see that it is done in the best and cheapest way”. - defined by
Elton Mayo
F W Taylor
Paul Hersey and Blandard
Tannenbaum and Schmidt
MANAGEMENT is what
Art
Science
Both
Which of the following is not a characteristic of management?
its universal
its continuous process
is goal oriented
is ruling others in strict manner
scope of management includes?
production management
marketing management
financial management
personnel and office management
all of the above
Management IS REQUIRED AT ALL LEVELS.
TRUE
FALSE
Management is goal-oriented when they achieve specific goals.
TRUE
FALSE
Management is a continuous process to operate as long as there is organized action for the achievement of group goals.
TRUE
FALSE
Management is universal that has an unessential element of every organized activity.
TRUE
FALSE
Management is multidisciplinary such as management techniques, principles, and theories.
TRUE
FALSE
Management is on tactfully handling the machineries.
TRUE
FALSE
Management is situational that there is the best way of doing things and not to solve particular problems conditions and situations.
TRUE
FALSE
Management as process refers to discrete nature of groups of people.
TRUE
FALSE
Classical theory perceives that maximum productivity of employees can be obtained through motivation, structure and supporting employers.
TRUE
FALSE
The oldest theory is the Neo-Classical theory where it evolves in response to the shift of handicraft to industrial production.
TRUE
FALSE
Management is a multi-purpose organ that manages business and manages managers and manages workers and work.
TRUE
FALSE
