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principles of management

Total questions: 120

Worksheet time: 1hrs 5mins

Name
Class
Date
1.
Developing a weekly employee work schedule
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
2.
Reviewing 10 employee applications for cashier vacancy
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
3.
Training employees on clean-up procedures of your restaurant
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
4.
Counting up the day’s sales and reporting it to the owner
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
5.
Creating a training manual for new employees
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
6.
4th quarter sales will increase by 10% due to our new sales campaign
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
7.
Food waste for the month increased by 10 pounds per week; must look for ways to reduce food waste during lunch hour rush
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
8.
Meeting with assistant managers to review employee productivity
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
9.
Taking inventory (count) of all merchandise in stock on a daily basis
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
10.
Conducting a semi-annual employee evaluation with all staff
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
11.
Creating a company mission statement
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
12.
Assigning aisles and stocking protocols to stockers in the grocery department
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
13.
Dismissing (Firing) an employee for poor attendance rate
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
14.
Reviewing the week’s purchases (inventory list) for the store
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
15.
Conducting an employee workshop on customer service relations
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
16.
Creating a list of responsibilities for the assistant manager for closing down the restaurant at night
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
17.
Enrolling your sales staff in a training seminar on “Making an Effective Sales Pitch.”
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
18.
We will cut employee injuries by 50% with our new safety protocol training
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
19.
Supervise employees working the kitchen at your fast-food restaurant
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
20.

What types of activities does the management include? (3)

a)

informational activities

b)

decisional activities

c)

inter-personal activities

d)

physical activities

e)

social activities

21.

Of what activity is the following the description of: A communication link has to be maintained with subordinates as well as superiors for effective functioning of an enterprise

a)

informational activities

b)

decisional activities

c)

inter-personal activities

22.

Of what activity is the following the description of: managers are continuously involved in decisions of different kinds

a)

informational activities

b)

decisional activities

c)

inter-personal activities

23.

Of what activity is the following the description of: managers have to interact with superiors as well as the sub-ordinates. They must maintain good relations with them.

a)

informational activities

b)

decisional activities

c)

inter-personal activities

24.

Name the following type of managers: those who have been appointed on account of their specialized knowledge and degree.

a)

Patrimonial / Family Managers

b)

Professional Managers

c)

Political Managers / Civil Servants

25.

What are the three levels of management:

a)

Administrative

b)

Executory

c)

Supervisory / Operative / First-line managers.

d)

office

e)

subordinative

26.

Which level of managements consists of board of directors, chief executive or managing director.

a)

Administrative

b)

Executory

c)

Supervisory

27.

Which level of managements consists of the branch managers and departmental managers

a)

Administrative

b)

Executory

c)

Supervisory

28.

Which level of managements consists of supervisors, foreman, section officers, superintendent etc

a)

Administrative

b)

Executory

c)

Supervisory

29.

Which of the following IS NOT one of the most widely accepted functions of management:

a)

Planning

b)

Organizing

c)

Staffing

d)

Motivating

e)

Controlling

30.

Which management style is described here: The manager makes all the decisions; a "command and control" (militaristic) management style; focus is on business; doesn't want any people to get in the way; quick decisions; one way communication (from the top down).

a)

Autocratic

b)

Paternalistic

c)

Democratic

d)

Passive or “laissez-faire

e)

Innovating

31.

Which management skills can be described as follows: a genuine interest in and respect for people; patience, understanding and the ability to listen non-judgmentally; excellent oral and written communication skills and presentation skills; objectivity and tact; the ability to motivate and inspire clients; good organizational and planning skills

a)

Personal characteristics

b)

Business characteristics

c)

Relationship qualities

d)

behavioural characteristics

32.

Which management skills can be described as follows: Some level of business acumen is important when you are a manager. While you may not need to be on the level of a professional dealmaker, familiarity with basic business principles and practices can be helpful

a)

Personal characteristics

b)

Business characteristics

c)

Relationship qualities

d)

behavioural characteristics

33.

Management principles provide

a)

Readymade solution to managerial problems

b)

Guidelines for managerial action

c)

Guarantee for success of an organisation

d)

All of the above

34.

Organisation interest supersede employees interest is indicated in

a)

Principle of subordination of individual interest to general interest

b)

Principle of Esprit de corps

c)

Principle of initiative

d)

Principle of discipline

35.

Principle of Responsibility and authority insists on

a)

Responsibility> Authority

b)

Authority> Responsibility

c)

Authority= Responsibility

d)

All of the above

36.

Unity of command insists on

a)

One boss one employee

b)

Orders from a single superior

c)

Match between orders of different bosses

d)

All of the above

37.

Principle of initiative:

a)

Boost up the morale of employees

b)

Brings down the morale of employees

c)

Does not effect on morale of employees

d)

None of these

38.

Management is:

a)

Tangible

b)

Intangible

c)

Both

d)

None of these

39.

Effectiveness means

a)

Doing right things

b)

Doing things rightly

c)

Both

d)

None of these

40.

Management helps:

a)

To achieve goals

b)

Increase efficiency

c)

To create dynamic organization

d)

All of these

41.

Which principle of management leads to specialisation?

a)

Division of work

b)

Unity of command

c)

Unity of direction

d)

Scalar chain

42.

Management aims of achieving goals:

a)

Effectively

b)

Efficiently

c)

Both of them

d)

None of them

43.

Principles of management do not helps in taking :

a)

Timely decisions

b)

Realistic decisions

c)

Thoughtful decisions

d)

None of these

44.

Management principles provide the basis for

a)

Training

b)

Education

c)

Research

d)

All of these

45.

Which is not the importance of principles of management?

a)

Providing managers with useful insights into reality

b)

Meeting changing environment

c)

Helping in taking scientific decisions

d)

Reducing competition fully

46.

Management is_________________.

a)

An art

b)

A science

c)

Both (a) and (b)

d)

Neither art nor science

47.

Henry Fayol is famous for_________________.

a)

Scientific Management

b)

Rationalization

c)

Industrial Psychology

d)

Principles of Management

48.

The principle that a subordinate should receive the order and be responsible to the only boss is known as _________________.

a)

Unity of Command

b)

Unity of Direction

c)

Span of Control

d)

All of the Above

49.

In order to communicate, motivate and delegate a manager must have ___________________.

a)

Interpersonal Skills

b)

Technical Skills

c)

Conceptual Skills

d)

Political Skills

50.

Which of the following management functions are closely related?

a)

Planning and Organizing

b)

Staffing and Control

c)

Planning and Control

d)

Planning and Staffing

51.

Marketing manager may be classified in the category of____________________.

a)

Top-level management

b)

Middle-level management

c)

Lower-level management

d)

All of the Above

52.

Which term best describes the process of obtaining, deploying, and utilizing a variety of essential resources to contribute to an organization’s success?

a)

Planning

b)

Organizing

c)

Staffing

d)

Management

53.

Which management function involves setting goals and objectives and creating specific plans for completing them?

a)

Planning

b)

Organizing

c)

Controlling

d)

Leading

54.

A manager who possesses knowledge of the processes, equipment, and potential problems of an industry would possess what type of managerial skill?

a)

Technical

b)

Administrative

c)

Interpersonal

d)

Organizational

55.

Which management principle states that work should be divided so that each person will perform a specialized portion?

a)

Division of work

b)

Chain of command

c)

Unity of direction

d)

Unity of command

56.

Economic uncertainty, regulatory requirements, and new competitors are examples of what type of factors that affect managers?

a)

intrapersonal factors

b)

internal factors

c)

interpersonal factors

d)

external factors

57.

--------------- is the most basic for all management functions.

a)

Controlling

b)

Planning

c)

Directing

d)

Organizing

58.

Planning is a -------------- process

a)

Static process

b)

Dynamic process

c)

Idle

d)

None of the mentioned

59.

Goal or target to be achieved is known as

a)

Schedule

b)

Budget

c)

Procedures

d)

Objective

60.

Set of clear instruction in a clear and logical sequence to perform a particular task is known as

a)

Rules

b)

Programme

c)

Policy

d)

Methods

61.

The total organization is directed through corporate objective provided by the top level management is called

a)

Bottom up approach

b)

Top down approach

c)

Top level approach

d)

Bottom level approach

62.

MBO stands for

a)

Management by Objective

b)

Management Business Objectives

c)

Measurable by Objective

d)

Measurable Business Objectives

63.

The aim of forecasting is to provide information for

a)

Planning

b)

Decision making

c)

Planning and decision making

d)

None of the above

64.

Which of the following is not a part of Management process

a)

Directing

b)

Planning

c)

Delegating

d)

Controlling

65.

Creating company mission statement is

a)

Planning

b)

Controlling

c)

Organising

d)

Staffing

66.

Full form of POSDCORB

a)

Planning,organising,staffing ,directing, controlling, reporting and budgeting

b)

Planning,organising,staffing ,directing,coordinating,rewarding and budgeting

c)

Planning,organising,staffing,directing, coordinating, reporting and budgeting

67.

A manager engaged in the managerial function of______is monitoring progress toward goal achievement and taking corrective action when needed

a)

Motivating

b)

Planning

c)

Controlling

d)

Coordinating

68.

Esprit De Corpse stands for

a)

Values

b)

Team spirit

c)

Group dynamic

d)

Morale

69.

Dismissing(firing) an employee for poor performance is _________

a)

Planning

b)

Controlling

c)

Staffing

d)

Supervision

70.

Which of the following tend to be least important to the success of lower level management

a)

Decisions skills

b)

Human skills

c)

Conceptual skills

d)

Technical skills

71.

Management as a profession has which of the features

a)

well defined and systematised knowledge

b)

Service motive

c)

Code of conduct

d)

All of the above

72.

Which of the following is not part of 14 principles of Management

a)

authority and responsibility

b)

Unity of direction

c)

Order

d)

subordination of group interest over individual interest

73.

The principles of management have been developed on the basis of

a)

Observation

b)

Experimentation

c)

Personal experiences of the manager

d)

All of the above

74.

According to Henri Fayol, if this principle of general management is violated, "authority is undermined, discipline is in jeopardy, order disturbed and stability threatened." Identify the principle.

a)

Authority and responsibility

b)

Discipline

c)

Unity of command

d)

Equity

75.

Name the principle of management suggested by Henri Fayol, which advocates that, "there should be good superiors at all levels, clear and fair agreement and judicious application of penalties."

a)

Authority and responsibility

b)

Esprit De Corps

c)

Unity of command

d)

Order

76.

Organisation interest supersede employees interest is indicated in

a)

Principle of subordination of individual interest to general interest

b)

Principle of Esprit de corps

c)

Principle of initiative

d)

Principle of discipline

77.

Unity of command insists on

a)

One boss one employee

b)

Orders from a single superior

c)

Match between orders of different bosses

d)

All of the above

78.

Principle of initiative:

a)

Boost up the morale of employees

b)

Brings down the morale of employees

c)

Does not effect on morale of employees

d)

None of these

79.

Which principle of management leads to specialisation?

a)

Division of work

b)

Unity of command

c)

Unity of direction

d)

Scalar chain

80.
the father of Scientific Management.
a)
Frederick Winslow Taylor
b)
Henry Fayol
c)
Rico Ramos Jr.
81.

Which principle of general management advocates that,"Employees turnover should be minimized to maintain organisational efficiency."?

a)

Stability of personnel

b)

Remuneration of employees

c)

Equity

d)

Esprit De Corps

82.

Which of the following statements is true with reference to principles of management?

a)

The principles of management have evolved

b)

The principles of management are yet to be evolved

c)

The principles of management are in the continuous process of evolution

d)

None of the above

83.

“One head One plan” is concerned with the following principle of Fayol.

a)

Unity of command

b)

Unity of Direction

c)

Fair remuneration

d)

Division of work

84.

“ Panchayats in our country have been given more powers to decide and spend funds granted to them by the government for welfare of villages. Identify the principle of management highlighted in the statement.

a)

Equity

b)

Centralisation and decentralisation

c)

Authority and Responsibility

d)

Espirit De corps

85.
Name the principle of management which suggests the introduction of scientific investigation and analysis?
a)
Harmony not discord
b)
Science not rule of thumb
c)
Development of workers to their greatest efficiency
d)
discipline
86.
Which technique of scientific management aims at finding one best way of doing a job?
a)
Functional foremanship
b)
Method Study
c)
Fatigue study
d)
Time study
87.
Which principle of management is violated if employees are being discriminated on basis of gender?
a)
PRINCIPLE OF DIVISION OF WORK
b)
PRINCIPLE OF INITIATIVE
c)
PRINCIPLE OF EQUITY
d)
PRINCIPLE OF DIRECTION
88.
Name the process which results in eliminating wasteful movements in scientific management ?
a)
TIME STUDY
b)
METHOD STUDY 
c)
MOTION STUDY
d)
FATIGUE STUDY
89.
Principles of management are
a)
ABSOLUTE
b)
FLEXIBLE
c)
RIGID
d)
ALL OF THE ABOVE
90.
Which principle of management is being followed by the proper placement of resources in the organisation?
a)
equity
b)
scalar chain
c)
division of work
d)
order
91.
According to which scientific principle "management should take workers into confidence before taking important decisions'?
a)
SCIENCE NOT RULE OF THUMB
b)
COOPERATION NOT INDIVIDUALISM
c)
STABILITY OF TENURE
d)
SCALAR CHAIN
92.

Decide whether to open a branch.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

93.

Assign job duties.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

94.

Check register slips to ensure proper prices are being charged to customers.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

95.

Consider the use of technology to save costs.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

96.

Decide what new menu items to offer.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

97.

Monitor that shop opens and closes as scheduled.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

98.

Set target time to complete customer's order.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

99.

Check whether the budgeted profit is achieved for the year.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

100.

Explain the work plan with staff and the expectations on them.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

101.

Encouraging staff to meet their sales goals.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

102.

In what order do managers typically perform the managerial functions?

a)

organising, leading, planning, controlling

b)

organising, planning, controlling, leading

c)

planning, organising, staffing, directing, controlling

d)

planning, organising, controlling, leading

103.

Which management function involves measuring results, comparing results to expectations, and taking corrective action?

a)

Planning

b)

Organizing

c)

leading

d)

controlling

104.

Management is a creative and ____________process.

a)

Systematic

b)

Continuous

c)

Long

d)

None of the above

105.
Management functions include
a)
Staffing
b)
Resourcing
c)
Organizing
d)
Controlling
106.

"Management is an art of knowing what to do, when to do and see that it is done in the best and cheapest way”. - defined by

a)

Elton Mayo

b)

F W Taylor

c)

Paul Hersey and Blandard

d)

Tannenbaum and Schmidt

107.

MANAGEMENT is what

a)

Art

b)

Science

c)

Both

108.

Which of the following is not a characteristic of management?

a)

its universal

b)

its continuous process

c)

is goal oriented

d)

is ruling others in strict manner

109.

scope of management includes?

a)

production management

b)

marketing management

c)

financial management

d)

personnel and office management

e)

all of the above

110.

Management IS REQUIRED AT ALL LEVELS.

a)

TRUE

b)

FALSE

111.

Management is goal-oriented when they achieve specific goals.

a)

TRUE

b)

FALSE

112.

Management is a continuous process to operate as long as there is organized action for the achievement of group goals.

a)

TRUE

b)

FALSE

113.

Management is universal that has an unessential element of every organized activity.

a)

TRUE

b)

FALSE

114.

Management is multidisciplinary such as management techniques, principles, and theories.

a)

TRUE

b)

FALSE

115.

Management is on tactfully handling the machineries.

a)

TRUE

b)

FALSE

116.

Management is situational that there is the best way of doing things and not to solve particular problems conditions and situations.

a)

TRUE

b)

FALSE

117.

Management as process refers to discrete nature of groups of people.

a)

TRUE

b)

FALSE

118.

Classical theory perceives that maximum productivity of employees can be obtained through motivation, structure and supporting employers.

a)

TRUE

b)

FALSE

119.

The oldest theory is the Neo-Classical theory where it evolves in response to the shift of handicraft to industrial production.

a)

TRUE

b)

FALSE

120.

Management is a multi-purpose organ that manages business and manages managers and manages workers and work.

a)

TRUE

b)

FALSE