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WorksheetsHRM - Quiz 1
Total questions: 20
Worksheet time: 20mins
Abdullah works as an accountant at PricewaterhouseCoopers (PwC) and is scheduled to meet with his manager for a formal review and evaluation of his strengths and weaknesses. In which of the following activities is Abdullah most likely participating?
Performance appraisal
Career development
Succession planning
Job analysis
Which of the following terms refers to a goal-oriented process that is directed toward ensuring that organizational processes are in place to maximize the productivity of employees, teams, and the organization?
Team strategic management
Performance management
Organization development
Career development
The rapidly evolving world of HR will increasingly require HR professionals to ________.
focus exclusively on learning new trends in the HR profession
thoroughly understand all aspects of what the companies they work for do
focus their attention on compliance with government regulation
integrate their operations with the finance department operations
Which of the following is NOT a time when job analysis is performed?
When new jobs are created
When an organization is founded
When jobs are changed significantly
When an organization faces a downturn
Naufal, an HR specialist, has been assigned the task of performing a job analysis for a new position created at the firm. Which of the following questions is LEAST relevant to the job analysis that Naufal will conduct?
Where is the job to be accomplished?
What qualifications are needed to perform the job?
When is the job to be completed?
What is the national hourly rate for this job?
As an HR specialist at a large auto manufacturer, you have noticed that many of the technicians employed by your firm are bored with their jobs, not meeting performance goals, and frequently absent. Which of the following would most likely resolve some of these problems among technicians?
Implementing a job rotation program
Conducting a new job analysis
Initiating a hiring freeze
Downsizing the firm
Job postings and job bidding procedures enable current employees of an organization to ________.
Request promotions and salary raises
Locate skilled subordinate workers
Receive training for new positions
Learn about current job openings
During the recession of 2007/2009, many well-qualified employees at Advanced Control were laid off when the firm struggled financially. The firm has actively stayed in touch with these former employees in hopes of rehiring them when the economy improves. Which of the following best supports the argument that Advanced Control should rehire these former employees?
Advanced Control knows the strengths and weaknesses of the employees.
Advanced Control will avoid being sued for discriminatory hiring practices.
Advanced Control will prevent competitors from learning trade secrets.
Advanced Control has already established employee database information.
What is the primary reason that employers use sign-on bonuses?
Eliminate the need to offer costly stock-options
Attract talented workers in high-demand fields
Recruit young, energetic workers into sales jobs
Encourage workers to apply for technical jobs
Safwan, an HR manager, is preparing to interview candidates for a software engineer position. Which of the following is LEAST likely to appear on Safwan's interview planning checklist?
Developing questions related to the qualities sought
Prescreening additional applicants with behavioral selection tests
Comparing an applicant's application and résumé with job requirements
Preparing a step-by-step plan to present the position, company, division, and department
What does the unstructured interview involve?
Asking candidates probing, open-ended questions
Using novice interviewers to assess candidates
Validating candidate test scores against norms
Asking identical questions to all candidates
Behavioral interviews are primarily intended to determine all of the following qualities about an applicant EXCEPT the applicant's ability to ________.
Work under pressure
Quantify task results
Work with other people
Resolve difficult problems
Jonathan, an HR manager at an automotive parts facility, received 500 online applications for 30 job openings in the production department. To determine if an applicant is qualified, Jonathan will most likely compare the information provided in each application to a ________.
job description
job-knowledge test
merit pay program
gainsharing assessment
During the selection process for an IT position, Rania was required to take a test that measured her memory and vocabulary. Which type of test did Rania most likely take?
work-sample
psychomotor abilities
job knowledge
cognitive ability
When developing a performance appraisal system for telecommuters, managers should do all of the following EXCEPT ________.
Make sure that telecommuters are not treated differently from office-based workers
Apply objective measures common to all employees when evaluating telecommuters
Create different performance standards for common job duties performed by office-based workers and telecommuters
Create a well-defined understanding of job roles and performance measures
A ________ refers to a tendency of an interviewer to form a generalized positive impression of an applicant, and rate that person highly on all rating criteria even if the applicant really doesn't deserve a high rating for every one of them.
contrast bias
stereotyping bias
premature judgment bias
positive halo error bias
All of the following are reasoning that immediate supervisor conduct most performance appraisals EXCEPT that supervisor ________.
Regularly observe their employees' job performance
Coordinate employees' flexible spending benefits
Manage all aspects of work within a particular unit
Need subordinates who are appropriately trained
Rusdalila, an IT specialist, is more technically knowledgeable than her boss. What would be the most appropriate way to overcome this disadvantage for Rusdalila's performance appraisal?
Obtaining performance input from Rusdalila's customers
Providing Rusdalila's supervisor with additional training
Allowing Rusdalila to assess the supervisor's performance
Integrating appraisal criteria suggested by Rusdalila
Managers at UM Enterprises use the rating scales method to evaluate employee performance. Ratings are based on factors such as attitude, loyalty, and personality. What is the most likely problem with this type of performance appraisal system?
Leniency
Lack of objectivity
Strictness
Central tendency
Kelly is applying for a position with Citibank and will be participating in an assessment center. Which of the following activities is Kelly LEAST likely to do in the assessment center?
in-basket exercises
management games
psychomotor abilities tests
leaderless discussion groups
