WorksheetsPop Quiz Dec-2021
Total questions: 11
Worksheet time: 7mins
Which subscription(s) are/is the NT LTE available for currently?
All NT Renewals
All NT New Subs
STNT Renewals Only
ZBNT + STNT Renewals
How often is the Wanbao Lucky Draw held?
Daily
Weekly
Monthly
Fortnightly
What is the promo code for the STNT Renewal for LTE? (Hint: copy and paste from CX Notice Board)
(a)
What is the key promotion for ST1D currently?
$40 Shopee Vouchers
$5/mth for 1st 12 months, $9.90 thereafter
$59.40/year for 1st 12 months, $118.80 thereafter
No promo
For BTNT Top-up, what happens if the STNT primary subscription is cancelled?
No impact - BTNT remains as $5/mth
BTNT becomes $29.90/mth
BTNT Top-up is also cancelled
When you have 2 News Tablet subscription requests for same subscriber - what is the correct SOP?
Start both News Tablet Subscriptions in same account, using the same userid.
Start each News Tablet in a separate Account, with unique userid.
Start both News Tablet Subscriptions in same account, using different userids for each subscription.
What do you need to do before P-stop future active News Tablet subscriptions?
(Check all that applies)
Alert Champions on Cancellation Request
Ensure News Tablet not redeemed via Redemption Portal
Ensure P-stop wef start date
Offer alternative package - eg. PE/1D
The redemption portal to check current News Tablet redemption / delivery status is...
(Hint: Copy & paste the link)
(a)
What does the Promotions GSheet contain?
(Hint: CX Notice Board -> Promotions)
(Check all that applies)
Current limited time promos
Evergreen Promos
Invalid / Past Promos
Single Copy Promos
What is the promo code to use for ST1D $5/mth Promo?
2021 ST1D Aug Promo
2021 ST1D Oct Promo 12 Mths
The Straits Times One Digital -- Mthly Prepaid First 12Mths@$5
2021 ST1D Dec Promo
What needs to be purchased from Vending Machines to attempt to win prizes for SMWB Match & Win?
Shin Min Only
Wanbao Only
Any of the Chinese papers
Shin Min & Wanbao Bundle
