WorksheetsEmail Etiquette
Total questions: 25
Worksheet time: 8mins
You should avoid using Capital letters in email
True
False
Respond to emails as soon as you’re realistically able to
True
False
Proofread every email you send
True
False
It is unprofessional to include your full name, title, your company and your contact number.
True
False
Always end your email with the appropriate phrase, “Kind regards”, “Thank you”, “Sincerely” and so on.
True
False
The ideal email is brief and gets directly to the point.
True
False
Forward sensitive or confidential emails
True
False
Use email address like PartyGurl123@gmail.com
True
False
Always use expressions like, "Hey you guys," "Yo," or "Hi folks."
True
False
Don't write anything that would be ruinous to you or hurtful to others
True
False
Avoid grammar or spelling mistakes.
True
False
Before hitting "send," double or even triple-check that you have spelled the recipient's first and last name accurately.
True
False
Include emojis or other animations in your email
True
False
Don’t respond to an email when emotional
True
False
Subject lines with seven or fewer words get opened more
True
False
It’s professional to use a string of exclamation points!!!!!
True
False
Avoid using negative words ("failure," "wrong," or "neglected"), and always say "please" and "thank you."
True
False
Read and reread your email a few times, preferably aloud, before sending it off.
True
False
CC or carbon copy sends a copy of your message to the third party. BCC or blind carbon copy will send a copy to the third party but in secret.
True
False
If you find an email confusing or the tone of the email is ambiguous it is perfectly fine email etiquette to ask for clarification from the sender.
True
False
Write a clear, concise and attention-grabbing subject line.
True
False
Try to keep your email brief by including up to three short sections
True
False
Start with a professional greetings like Dear Ms./Mrs./Mr. <Last name>,
Hello <First name>
Hi <First name>
True
False
Use short paragraphs and bulleted or numbered lists to highlight or outline important information.
True
False
Remember also to leave an empty line between the paragraphs to improve readability.
True
False
