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WorksheetsHUMAN FACTOR IN MARITIME LOGISTICS
Total questions: 20
Worksheet time: 2hrs 40mins
When you start working in a company the first thing that you want to see is how the managers treat their employees to make them be more productive
True
False
Your ability to lead and motivate people is critical to your success as a manager.
True
False
•Your organization and your team count on a leader to:
provide leadership
to navigate your group through change
make wise decisions
focus efforts productively on the most critical tasks
Which one is true?
Contemporary Motivational Theories - Alex Maslow’s (1954)
Expectancy Theory - Victor Vroom (1750)
Human Resources Model: Theories X and Y - Douglas McGregor’s (1960)
Maslow’s Hierarchy of Needs Model - Frederick Herzberg’s (1800)
Job redesign Programs
Design more satisfactory fit between workers & their jobs
3 ways : combine task, forming work group or establish client relationship
True
False
What Workers Want Most From Work
Flex Hours
Casual Dress
Unlimited Dress
Nap Time
Managerial Styles are:
Autocratic
Cool
Democratic
Free-Rein
What is Controlling?
Controlling consists of verifying whether everything occurs in conformities
Controlling consists of verifying whether everything occurs in conformities with the plans adopted
Controlling consists of verifying whether everything occurs in conformities with the plans adopted, instructions issued and principles established
Controlling consists of verifying whether everything occurs in conformities with the plans adopted and instructions issued
The Importance of Controlling are:
Giving order
It facilitates co-ordination: Control systems provide managers with information and feedback on employee performance.
It helps in planning: Controls let managers know whether their goals and plans are on target and what future actions to take.
Protecting the workplace: Controls enhance physical security and help minimize workplace disruptions
Standards generally are classified into two:
intangible- There are standards which can be measured monetarily.
Non-measurable or intangible- There are standards which cannot be measured monetarily. For example- performance of a manager, deviation of workers or their attitudes. These are called as intangible standards.
Measurable or tangible - Those standards which can be measured and expressed are called as measurable standards. They can be in form of cost, output, expenditure, time, profit, etc
Measurable - Those standards which cannot be measured
Pick the wrong answer.
The following are some problems that an organization may face when they have ineffective leadership
Members don't feel pampered
Not developing all employees
Miscommunication
Creates negative attitudes
Good leaders are great___________.
amplifiers
resonators
simplifiers
rulers
What would a leader do if they had a teammate that was struggling with their game?
Tell the coach you don't want them on the team
Make fun of them when they fail
Show them how to improve what they are doing and encourage them to be positive
Ignore them, it isn't your problem
Laissez-Faire
