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(DG)CFF1.U4: 2nd 9 weeks Study Guide

Total questions: 151

Worksheet time: 1hrs 29mins

Name
Class
Date
1.

What should you do while you do your presentation?

a)

speak slowly

b)

make eye-contact

c)

read your slides

d)

have a look outside

e)

keep silent

2.

An attachment is an external document included in an email.

a)

True

b)

False

3.

A BCC email would be appropriate to use when:

a)

A small team is emailing each other about project deadlines

b)

A supervisor is emailing his employee

c)

An organization needs to send out mass emails to customers

d)

All of the above

4.

When including an attachment in an email, you should:

a)

Copy and paste the body of the attachment into the email

b)

Inform recipients that a document is attached so that they can download or view the file

c)

Request the recipient to respond saying they have received the attachment

d)

Attach the same attachment multiple times to be sure it has attached correctly

5.

Which of the following is a professional use for an email?

a)

Corresponding with employees

b)

Scheduling a meeting

c)

Sending mass marketing emails

d)

All of the above

6.

Reports are developed based on findings of an investigation.

a)

Yes

b)

No

7.

What term is used for the feeling expressed in a writing?

a)

Tone

b)

Topic

c)

Evidence

d)

Purpose

8.

What is the term for the people that a writing is intended for?

a)

Audience

b)

Perspective

c)

Voice

d)

Form

9.

Put the report sections in the correct order.

A Conclusions & Recommendations

B Report Title

C Introduction

D Body: Findings & Analysis

E Executive Summary

a)

B E C D A

b)

C B D A E

c)

B C D E A

d)

B C E D A

10.

What does a purpose statement do?

a)

it explains why the report is written

b)

it states who requested the report

c)

it makes a recommendation

d)

it shows the results of the report

11.

Which one of these is NOT part of writing an Information Report?

a)

Presenting

b)

Researching

c)

Writing

d)

Editing

12.

What is it called when you look at the audience?

a)

eye contact

b)

body language

c)

looking

d)

audience contact

13.

Can email messages be sent and received electronically?

a)

True

b)

False

14.

A document addressing a main idea in detail with supporting research and visual elements such as tables, charts, and figures.

a)

Title page

b)

formal report

c)

presentations

d)

email correspondence

15.

________________________ are the sources of information used for research.

a)

References

b)

Appendix

c)

Bibliography

d)

Body

16.

________________________ is supplementary material attached at the end of a document.

a)

Bibliography

b)

Reference

c)

Appendix

d)

Report

17.

Is documentation design important when finalizing a formal report?

a)

True

b)

False

18.

A speech that communicates information __________________________.

a)

Formal report

b)

Oral report

c)

Presentation

d)

Visual report

19.

Information you can use charts and slides with is __________________________.

a)

Oral report

b)

Presentation

c)

Visual report

d)

All of the above

20.

_____________________ serves as a vehicle for sharing the main idea.

a)

Presentations

b)

Body

c)

Conclusion

d)

Introduction

21.

Should a presenter be clear on presenting facts or opinions?

a)

True

b)

False

22.

I should be interesting to the listeners and engaging the audience.

a)

Introduction

b)

Body

c)

Conclusion

d)

Appendix

23.

I should _________________ on selecting visual aids that will support the main purpose of the presentation and complement the message.

a)

compare

b)

focus

c)

believe

d)

create

24.

When presenting, I should ________________________________________________________.

a)

Dress appropriately.

b)

Make eye contact with audience.

c)

Control my pitch.

d)

All of the above

25.

When presenting, should you read directly from your notes?

a)

True

b)

False

26.
Symbols that are used to mark corrections.
a)
Rough Draft
b)
Spell Check
c)
Grammar Check
d)
Proofreading
27.
Which one is NOT a proofreading step?
a)
Use spell check
b)
Proofread Soft Copy
c)
Proofread Hard Copy
d)
Do not read over your work
28.
Changing the existing document is known as what?
a)
Entering
b)
Editing
c)
Re-typing
d)
Selecting
29.

Which of the following is the alignment option?

a)

Center align

b)

Right align

c)

Left align

d)

All of the above

30.

Times New Roman, Arial, and Helvetica Neue are examples of _____________?

a)

Fonts

b)

Writings

c)

Spacing

d)

Alignment

31.
Microsoft Word and Google Docs are examples of what?
a)
Word processors
b)
Spreadsheets
c)
Presentations
d)
Databases
32.

To change the contents of a document.

a)

Rewrite

b)

Delete

c)

Overwrite

d)

Edit

33.

What change should be made to this sentence:

"Can we go to the park later today? asked Todd.

a)

Insert quotation marks after ?

b)

Changed asked to Asked

c)

Insert quotation marks after today

d)

Change Can to can

34.
When using proofreader's marks, which symbol means to move to the right?
a)
⊓
b)
⊏
c)
⊐
d)
∼
35.
When used as a proofreader's mark, what does this symbol mean?
a)
Spell Out
b)
Capitalize
c)
Delete
d)
Close up space
36.
When used as a proofreader's mark, what does this symbol mean?
a)
reverse
b)
delete
c)
insert a space
d)
lowercase
37.
When used as a proofreader's mark, what does this symbol mean?
a)
Reverse
b)
Transpose
c)
Spelling Mistake
d)
Delete
38.
When used as a proofreader's mark, what does this symbol mean?
a)
Delete
b)
Insert
c)
Cut
d)
Capitalize
39.
When used as a proofreader's mark, what does this symbol mean?
a)
Insert SP
b)
Spell Out
c)
Wrong Word
d)
Capitalize
40.

When proofreading and you see this, you would _______________.

a)

insert a apostrophe.

b)

insert a comma.

c)

leave it as it is.

d)

close up space.

41.
When used as a proofreader's mark, what does this symbol mean?
a)
Start a new paragraph
b)
Add a horizontal space
c)
Capitalize
d)
Delete
42.
In the picture, how would you properly type the first line?
a)
The quick brown
b)
The brown quick
c)
the brown quick
d)
the quick brown
43.

Which is the correct symbol for inserting a period?

a)
b)
c)
d)
44.

When using proofreader's marks, which symbol means to move to the left?

a)

⊓

b)

⊏

c)

⊐

d)

∼

45.
When you see this proofreading mark, what does it mean you should do?
a)
delete
b)
do what the proofreader's marks say
c)
add the word stet
d)
Ignore proofreader's marks/leave as originally written
46.
When used as a proofreader's mark, what does this symbol mean?
a)
Capitalize
b)
Lowercase
c)
Delete
d)
Bold
47.
When using proofreader's marks, how would you type the word in the picture?
a)
bold it
b)
italicize it
c)
underline it
d)
type it regularly
48.

What does the 'H' in the 5 W's and H stand for?

a)

How

b)

Humor

c)

Has

49.

Choose the correct option for the 5 W's and H.

a)

Who, what, where, when, why, and how.

b)

Who, with, worry, witty, wordy, and humor.

c)

What, will, with, which, wilt and how.

50.

Incorrect: I walked to the park, where a big dog runs up to me.

(a)  

51.

What change should be made to this sentence:

"Can we go to the park later today? asked Todd.

a)

Insert quotation marks after ?

b)

Changed asked to Asked

c)

Insert quotation marks after today

d)

Change Can to can

52.

Incorrect: I walked to the park, where a big dog runs up to me.

(a)  

53.
Sincerely, 
is an example of a...
a)
Closing Line
b)
Signature Line
c)
Complimentary Closing
d)
Complimentary Line
54.
A keying style for a letter or memo in which all the text is aligned at the left margin.
a)
Block Style
b)
Hanging Indent Style
c)
Paragraph Style
55.
Which of the following is NOT part of a business letter?
a)
Salutation
b)
Return Address
c)
Body
d)
Memo
56.

What are some examples of a business letter?

a)

Letter of request for company information

b)

Letter of complaint to a business

c)

Thank you letter for exceptional work completed

d)

All of the above

57.
Which is NOT a good example of a CLOSING?
a)
Sincerely,
b)
The end,
c)
Thank you,
d)
Respectfully,
58.
Dear Mr. Zuck:
is an example of a...
a)
Subject Line
b)
Salutation
c)
Greeting
d)
Complimentary Closing
59.
A letter sent from one business or organization to another or to an individual.
a)
Personal Business Letter
b)
Business Letter
c)
Friendly Letter
60.
The sender's address is the same as the _____.
a)
Return address
b)
Recipient address
c)
Inside address
61.

The event inspired singer Gordon Lightfoot to write the song "The Wreck of the edmund fitzgerald."

a)

Edmund Fitzgerald

b)

Edmund fitzgerald

c)

Edmund. Fitzgerald

d)

correct as is

62.

The greeting in a letter, such Dear Mrs. Smith, is called the:

a)

Letterhead

b)

Body

c)

Salutation

d)

Signature

63.

After the body of the letter, you include a statement such as Sincerely or Regards. This is called the:

a)

Signature

b)

Complimentary Close

c)

Initials

d)

Salutation

64.

How many spaces are between the Complimentary Close and the Signature

a)

1

b)

2

c)

3

d)

4

65.
How is a business letter different from a personal business letter? 
a)
letterhead
b)
return address
c)
typist's initials
d)
all of the above
66.
A personal business letter is sent from whom to whom?
a)
An individual to an individual
b)
An individual to a business
c)
A business to an individual 
d)
A business to a business
67.
Reference initials belong to the typist not the letter writer.
a)
True
b)
False
68.
Inside address belongs to the:
a)
Recipient
b)
Letter writer
c)
Typist
69.
What is the name of the conclusion or ending part of a business letter?
a)
complimentary closing
b)
enclosure
c)
date
d)
body
70.
If you add a resume, application or something else with your letter, what notation do you have to write on the letter itself to indicate that there is something else in the envelope?
a)
body
b)
signature area
c)
saluation
d)
enclosure
71.
What part of the letter is this?
a)
Heading
b)
Greeting
c)
Body
d)
Closing
72.

Business Letters are written in Block Style, which means:

a)

Everything is centered

b)

Everything is right-aligned

c)

Everything is left-aligned

d)

You indent each paragraph

73.

Apt BLK 30,Eunos St.

#06-116

Singapore 1441

2nd April 2009


Dear Lisa,

I have received your letter asking me to met you at your house this Sunday to discuss the urgent matter you have. I regret however to say that it will not be possible for me to see you on Sunday as I already have a previous appointment. I will see you on Monday, next week, at 5 p.m. Hoping the change of date will be convenient to you.


Your Sincerely,


Daisy


Who is the sender?

a)

Lisa

b)

Daisy

c)

Rio

d)

Rossa

74.
Personal Letter is …
a)
A letter that tell someone's holiday
b)
A lette rthat has some dialogues and monologues
c)
A letter that are written to people we know such as siblings, family, cousin, parents, friends.
d)
A letter that has specific meaning
e)
A business letter
75.

Where does the stamp go on an envelope?

a)

Top Right

b)

Top Left

c)

Middle

76.

Where does your name and address go on the letter?

a)

Top Right

b)

Top Left

c)

Middle

77.

Where does the recipient's name and address go?

a)

Top Right

b)

Top Left

c)

Middle

78.

Select the parts of a correctly addressed letter. Check all that apply.

a)

The stamp

b)

The envelope

c)

The address

d)

The return address

79.
Which one is NOT a proofreading step?
a)
Use spell check
b)
Proofread Soft Copy
c)
Proofread Hard Copy
d)
Do not read over your work
80.
Changing the existing document is known as what?
a)
Entering
b)
Editing
c)
Re-typing
d)
Selecting
81.

Which of the following is the alignment option?

a)

Center align

b)

Right align

c)

Left align

d)

All of the above

82.

A personal business letter is similar to a block style business letter except ____________________________.

a)

it is addressed to a business.

b)

it is addressed to you personally.

c)

it is addressed to a person whom you already know.

d)

none of the above.

83.

Which two features does an envelope generally have?

a)

A return address and a salutation

b)

A return address and an inside address

c)

An attachment/enclosure notation and an inside address

d)

A body and a complimentary closing

84.

A business will most likely use a

a)

modified block style letter

b)

personal business letter

c)

letter of recommendation

d)

letter of content

85.
A letter sent from one business or organization to another or to an individual.
a)
Personal Business Letter
b)
Business Letter
c)
Friendly Letter
86.
Which date is correctly typed for a letter?
a)
September 28, 2015
b)
Sept. 28,2015
c)
9/28/15
d)
September 28,2015
87.
Which of the following is NOT part of a business letter?
a)
Salutation
b)
Return Address
c)
Body
d)
Memo
88.

What are some examples of a business letter?

a)

Letter of request for company information

b)

Letter of complaint to a business

c)

Thank you letter for exceptional work completed

d)

All of the above

89.

Which part of a block letter is #1?

a)

Return Address

b)

Inside Address

c)

Date

d)

Salutation

90.

Which part of a block letter is #2?

a)

Return Address

b)

Inside Address

c)

Date

d)

Salutation

91.

Which part of a block letter is #3?

a)

Return Address

b)

Inside Address

c)

Date

d)

Salutation

92.

Which part of a block letter is #9?

a)

Closing Paragraph

b)

Complimentary Closing

c)

Signature

d)

Writer's Typed Name

93.

Which part of a block letter is #4?

a)

Return Address

b)

Inside Address

c)

Date

d)

Salutation

94.

Which part of a block letter is #10?

a)

Closing Paragraph

b)

Complimentary Closing

c)

Signature

d)

Writer's Typed Name

95.

One key piece of personal correspondence is the (a)   .

96.

Personal envelopes are used for ___________________.

a)

personal correspondence

b)

personal reasons

c)

personal occasion

d)

none of the above

97.

Reference initials are used for personal business letters.

a)

True

b)

False

98.

to make something new

a)

create

b)

new

c)

filename

d)

scratch

99.

to make a hard copy of a document.

a)

Print

b)

Data

c)

Copy

d)

Format

100.

To save a document for the first time you would-

a)

File - save as

b)

File - save

c)

File - print

d)

File - open

101.
You can find the Print command in which menu?
a)
File
b)
View
c)
Insert
d)
Format
102.

to make changes by adding, deleting, or modifying text, graphics, or other items in a document.

a)

Edit

b)

Insert

c)

Wordart

d)

Clipart

103.

the way in which something is arranged or set out.

a)

Format

b)

Create

c)

MLA Format

d)

APA Format

104.

When the Save As dialog box appears, you should select the location where you want to save the document.

a)

yes

b)

no

105.

What is your __________________?

a)

purpose

b)

calling

c)

job

d)

audience

106.

Who is your __________________________?

a)

purpose

b)

audience

c)

family

d)

mother

107.

Purpose is to __________________________________.

a)

enjoy, inform, and communicate

b)

entertain, inform, and persuade

c)

entertain, play, and persuade

d)

live, laugh, and love

108.

As the writer of a paper, you must have a ______________ for your purpose.

a)

calling

b)

place

c)

voice

d)

audience

109.

software that allows users to create, edit, and revise written documents.

a)

Word Processing Applications

b)

Microsoft Word

c)

Google Docs

d)

Google Spreadsheets

110.

the way in which something is arranged or set out.

a)

Format

b)

Create

c)

MLA Format

d)

APA Format

111.

to make changes by adding, deleting, or modifying text, graphics, or other items in a document.

a)

Edit

b)

Insert

c)

Wordart

d)

Clipart

112.

to make a hard copy of a document.

a)

Print

b)

Data

c)

Copy

d)

Format

113.

Which programme do you open to create a word processed document

a)

MS Excel

b)

Ms Word

c)

Ms PowerPoint

d)

MS Database

114.
Microsoft Word and Google Docs are examples of what?
a)
Word processors
b)
Spreadsheets
c)
Presentations
d)
Databases
115.
Google Docs or Microsoft Word allows you to:
a)
create, edit, share and store forms for user input.
b)
create, edit, share and store webpages and sites.
c)
create, edit, share and store spreadsheet documents.
d)
create, edit, share and store word-processing documents.
116.
You can find the Print command in which menu?
a)
File
b)
View
c)
Insert
d)
Format
117.

Can we save a word document as a PDF document?

a)

no

b)

yes

118.

When the Save As dialog box appears, you should select the location where you want to save the document.

a)

yes

b)

no

119.

Which key would you press if you wanted to type in capital letters only?

a)

Alt

b)

Caps Lock

c)

Ctrl

d)

Fn

120.

Which software is used mostly for typing text?

a)

Word

b)

Excel

c)

PowerPoint

d)

Paint

121.

Which key is used to start a new line?

a)

Shift

b)

Caps Lock

c)

Enter

d)

Space bar

122.

Which of the following is the alignment option?

a)

Center align

b)

Right align

c)

Left align

d)

All of the above

123.

Choose the formatting option.

a)

Left align

b)

Enter

c)

Bold

d)

Copy

124.

Times New Roman, Arial, and Helvetica Neue are examples of _____________?

a)

Fonts

b)

Writings

c)

Spacing

d)

Alignment

125.
What keys are home row left?
a)
A S D F
b)
J K L ;
c)
G H
d)
T H Y
126.
What keys are home row right?
a)
A S D F
b)
J K L ;
c)
G H
d)
R F V
127.
What hits the spacebar?
a)
pinkies
b)
middle fingers
c)
pointer fingers
d)
thumbs
128.
What keys does the right pointer type?
a)
E D C
b)
I K ,
c)
R F V T G B
d)
U J M Y H N
129.
When typing, your fingers should be . . 
a)
flat and resting on the keyboard
b)
in your mouth
c)
on your friend
d)
curved over homerow
130.
When typing, where should your feet go?
a)
Flat on the floor
b)
Stretched out in front of you
c)
Curled up, under your seat
d)
On the chair in front of you
131.
What does "wpm" mean?
a)
words per millisecond
b)
whether practice mode
c)
words per minute
d)
when proper mode
132.
When you are touch typing, your fingers normally rest on a set of keys called the...?
a)
Home Plate
b)
Home Run
c)
Homer Simpson
d)
Home Row
133.

What is the proper way to type?

a)

Using two hands

b)

Using two fingers

c)

Using one hand

134.

What are Home keys

a)

Keys you never use

b)

Keys you always go back to

c)

Keys that take you home

135.

Why do we use both hands to type?

a)

Because we can

b)

We don't

c)

It makes it easier and faster

136.

Style of typing where you look at the copy and not the keyboard

a)

Touch typing

b)

Hunt and peck

c)

Tap and click

d)

Blindfold typing

137.
How often should you practice typing?
a)
10 minutes a day every day
b)
One hour a week
c)
2 hours a day
d)
Whenever you have spare time
138.

This man sets correctly on the computer?

a)

True

b)

False

139.

The very important skills related to typing is/are?

a)

Accuracy

b)

Speed

c)

Both of them

140.

This is a healthy position?

a)

True.

b)

False.

141.

This is a healthy position?

a)

True

b)

False

142.

Type in this sentence: Monica threw her books on the table in a bad mood.

(a)  

143.

Copy the sentence: Nicole was being so rude to Johnny when they were sharing legos.

(a)  

144.

Typing is the process of writing or inputting text by pressing keys on a typewriter, computer keyboard, cell phone, or calculator.

a)

A. True.

b)

B. False

145.

You have to look at your hand while you are typing.

a)

A.True.

b)

B. False.

146.
You should type like a chicken.
a)
True
b)
False
147.

What term means the position of the body while typing?

a)

Posture

b)

Ergonomics

c)

WPM

d)

Accuracy

148.
To properly capitalize a letter, you should...?
a)
press caps lock, type the letter, than turn caps lock off
b)
hold down shift while typing the letter
c)
highlight the lowercase letter and hit Shift + F3
d)
Water the small letter, give it sunlight and watch it grow to be a Capital letter
149.

The best way to learn to type is to ...

a)

Regularly practice using the correct keys for touch typing

b)

Just start using the keyboard

c)

Start off using one or two fingers and build up to using more fingers

150.

What can you use to unmute yourself to keep from using the microphone button?

a)

Enter

b)

Spacebar

c)

Shift

d)

Caps Lock

151.

Do you save often to ensure there is no work lost while typing?

a)

no

b)

yes

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