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WorksheetsCheck Negotiation
Total questions: 10
Worksheet time: 8mins
Name a reason a check could be returned...
Stale Dated
Fraudulent
NSF (Non Sufficient Funds)
All of the above
If you don't feel comfortable negotiating a check, what options do you have?
We can't turn away a check no matter what
Use True Checks
Call and verify the check
Tell the Member they have to wait for another Team Member to help them
Cashing a check is a (a) and not a right.
If a check comes back "DENY" in True Checks, I have to.....
Get a second form of ID
True Check it again
Get my supervisors approval
All of the above
A 2 day hold should be placed in the Member's _________ account if possible.
Credit Card
Savings
Checking
HELOC
For the first 45 days my check negotiation limit is _________ and after 45 days it is _________
$5,000 & $10,000
$500 & $1,500
I don't have any limits!
$1,500 & $2,500
What should you do if you believe a check is fraud and there is a slim chance to collect on it?
Put a hold on it
Hand it to another Team Member and they can decide
Discuss with your supervisor
Take it, it'll probably be fine
The date is missing on the check a Member just gave you, now what?
Do not take the check
Write it in yourself, you know what the date is
Take the check anyways, it doesn't need a date
None of the above
All checks MUST have some type of endorsements on the back
Sometimes
True
False
I can stamp all checks for deposit only
A check that is being cashed is made out to Hugo and Lucille, who needs to endorse it?
Lucille
Hugo and Lucille
Deposit Only is fine
Hugo
