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Email Etiquette

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

How are you feeling today?

4 lines
2.

It refers to the transmission of messages [and files] via Internet.

a)

Email

b)

Etiquette

c)

Instant Messaging

d)

Chat

3.

Which among these is NOT a reason why email etiquette is important?

a)

Communication

b)

Efficiency

c)

Professionalism

d)

Respect

4.

Where will you type the email of the recipient if you just want him/her to be notified about the sent email? No action on his/her end is required.

a)

To

b)

Cc

c)

Bcc

d)

Subject

5.

Is it okay to type in all caps?

a)

Yes

b)

No

6.

What should you click if you want to share large files?

a)

Paper clip

b)

Link

c)

OneDrive

d)

Google Drive

7.

Can you still undo a message that has been sent?

a)

Yes, anytime

b)

Definitely not

c)

Yes, during the predetermined cancellation period

d)

Yes, after a few hours

8.

If you cannot reply immediately, especially outside your official time, what should you do with your email?

a)

Ignore the email

b)

Acknowledge the email

c)

Set an automatic response

d)

Switch off your device

9.

Which email should you respond to first?

a)

Newest

b)

Oldest

c)

Random

d)

Longest

10.

Should you always click "Reply to All"?

a)

Yes

b)

No