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Unit 6: Principles of Management (Christmas Quiz)

Total questions: 135

Worksheet time: 1hrs 14mins

Name
Class
Date
1.

Which of the following activities is LEAST likely to be found in the majority of present-day human resource departments?

a)

Compensation

b)

Risk management

c)

Recruitment

d)

Employee relations

2.

Human resources is not the ultimate decider of whether an individual is discharged.

a)

True

b)

False

3.

What of the following is a reason why an employee candidate selects a company?

A)

B)

C)


E)

a)

Company culture

b)

Career progression after hire

c)

Benefits

d)

D) All of these are correct.

e)

None of these is correct.

4.

The benefits of providing job candidates a realistic job preview include a genuine understanding of which of the following?

a)

Role(s) that will be performed

b)

Daily activities of the job

c)

Requirements of the position

d)

Significant understanding of the position

e)

E) All of these are correct.

5.

Process of evaluating and hiring employees for an organization.

a)

Analysis

b)

Recruitment

c)

Screening

d)

Onboarding

6.

(a)   is the most populated continent of the world .

7.

In 1999 ,the world population reached (a)   .

8.
Which of the following is NOT a skill that a business would look for when recruiting?
a)
Teamwork
b)
Leadership
c)
Plagiarism
d)
Qualifications
9.

Job analysis is conducted when:

a)

A vacant position first becomes available

b)

Applicants have sent in their CVs for review

c)

References have been received by the organisation

d)

The applicant has accepted the post

10.

Which of the following documents would contain information about holiday entitlement, hours of work, place of work, remuneration package and duties at work?

a)

Job description

b)

Job analysis

c)

Application form

d)

Contract of employment

11.

Which of the following is an advantage to a business of having a consistently high labour turnover?

a)

Recruitment and selection costs will be low

b)

Labour productivity rate will be high

c)

It will gain a positive reputation as a good employer

d)

New ideas may be introduced into the workplace

12.

When two or more people come together to fulfill a single job role this is called:

a)

Part time employment

b)

Job sharing

c)

Zero hours contract

d)

Full time employment

13.

When an employee of one organisation is identified and approached by another organisation to fill a vacant position, it is called:

a)

Labour turnover

b)

Headhunting

c)

Staff retention

d)

Selection

14.

Which of the following best describes the term staff retention?

a)

The number of people that leave a firm in a set period of time

b)

The number of staff that remain working in a firm in a set period of time

c)

The number of staff that are promoted in a firm in a set period of time

d)

The number of staff that are made redundant in a firm in a set period of time

15.

Which of the following is a disadvantage of outsourcing human resource functions?

a)

Cost savings from outsourcing are not always achieved.

b)

A business does not have specialist human resource personnel.

c)

It can reduce the time that it takes to bring the output of a business to market.

d)

The outsourcing business can seek compensation if goods or services are not delivered in terms of the contract.

16.

Which of the following is an advantage of using contractors?

a)

The contractor is independent.

b)

Lower levels of customer service are needed.

c)

Employment ceases when the contract is completed.

d)

Time lags occur between the need for a contractor and filling the position.

17.

What is an advantage of using global contractors compared to domestic contractors?

a)

There is sensitivity to local cultural issues.

b)

There is the issue of exchange rate differences.

c)

Being in similar time zones, it is simpler to communicate.

d)

Global contractors are more efficient than domestic contractors.

18.

What is an advantage of recruiting internally?

a)

It would require only a short induction period.

b)

It can lead to a change in the culture of the business.

c)

There is a larger pool of potential employees to select from.

d)

The person selected brings fresh ideas and approaches to the business.

19.

Which one of the following is a cost of high staff turnover?

a)

time and money spent on recruiting.

b)

loss of production as workers take 'sickies'.

c)

development of an effective grievance procedure.

d)

increased industrial disputes as workers become dissatisfied.

20.

______ is the personnel activity by means of which the enterprise determines the extent to which the employee is performing the job effectively

a)

Job evaluation

b)

Work evaluation

c)

Performance evaluation

d)

None of the above

21.

Sohail works for “Energy Engineering Works.” Apart from the regular compensation, the company provides him with things such as tuition reimbursement, recreational opportunities etc. What is the name given to these things of value?

a)

Incentives

b)

Benefits

c)

Rewards

d)

Compensation

22.

The process of forecasting an organizations future demand for, and supply of, the right type of people in the right number is called

a)

Recruitment

b)

Human Resource Planning

c)

Human Capital Management

d)

Human Resource Management

23.

A process that is used for identifying and developing internal people with the potential to fill key business leadership positions in the company is called

a)

Succession planning

b)

Investing in human resources

c)

Highly talented personnel creation

d)

None of the above

24.

The meaning of the acronym HRM is ________

a)

Human Resourceful Management

b)

Human Relation Management

c)

Humanistic Resource Management

d)

Human Resource Management

25.

HRP is _________

a)

Human Resource Performance

b)

Human Recruitment Planning

c)

Human Resource Planning

d)

Human Resource Protection

26.

What are HR manager responsibilities?

a)

Managing the recruitment and selection process

b)

Oversees the installation and maintenance of computer network systems

c)

oversee a single department or be in charge of the entire operation

27.

What does HR do? ( Choose 2 answer)

a)

Process payroll

b)

Performance management

c)

Operate the Complaint Department

d)

be the person in the Company who is always saying “No”

28.

What are HR strategies?

a)

create a work environment that’s synonymous with loyal staff.

b)

Producing internal communications

c)

Conducting customer and market research

d)

Define the target customers

29.

HR department can help employees who need career development and help with so much more

a)

True

b)

False

30.

Which of the following is NOT a function of Human Resource Management?

a)

Planning HR needs

b)

Compensating and motivating employees

c)

Rate client behavior

d)

Staffing the organization's needs

31.

The process through with the organization seeks applicants for potential employment?

a)

Selection

b)

Recruitment

c)

Training

d)

Development

32.

Which company do you like to apply to as an employees of HR department?

a)

Shopee company

b)

Dai-ichi Vietnam Company Limited

c)

Thefaceshop

d)

FPT Telecom Joint Stock Company

33.

What Is a Human Resource?

a)

the administration of an organization, whether it is a business, a not-for-profit organization, or government body

b)

the strategic approach to the effective management of people in a company or organization

c)

marketing communication that employs an openly sponsored, non-personal message to promote or sell a product, service, or idea

d)

the division of a business that is charged with finding, screening, recruiting, and training job applicants, and administering employee-benefit programs

34.

When was the term human resources developed?

a)

1950

b)

1960

c)

1965

d)

1970

35.

What are the related career titles for HR?

a)

Training development specialist

b)

HR manager

c)

Benefits specialist

d)

Human resource generalist

36.

Who is the father of the term "human resource" ?

a)

Elon Musk

b)

John R. Commons

c)

Nikola Tesla

d)

J.K Rowling

37.

What does the term "Human Resource" appear first in the book?

a)

Industrial Goodwill

b)

Industrial Government

c)

The Distribution of Wealth

d)

Institutional Economics

38.

When was the book published?

a)

1892

b)

1891

c)

1893

d)

1890

39.

HR managers are a link between connected organization's management with?

a)

employees

b)

competitor

c)

customer

d)

government

40.

Summary of a person's education and work history

a)

curriculum vitae

b)

Methodical

c)

Practical

d)

Objective

41.

A form to use when applying for a job?

a)

probationary period

b)

interview panel

c)

application form

d)

shortlist

42.

A person who applies for a job?

a)

assemble

b)

candidate

c)

reference

d)

vacancy/post

43.

A person who will recommend you to an employer?

a)

methodical

b)

authoritative

c)

practical

d)

reference

44.

An empty area?

a)

vacancy/post

b)

assemble

c)

candidate

d)

shortlist

45.

A list of selected candidates from which a final choice is made?

a)

practical

b)

authoritative

c)

shortlist

d)

vacancy/post

46.

Trustworthy and dependable?

a)

Reliable

b)

Ambitious

c)

Reference

d)

Assemble

47.

What does HR do? ( Choose 2 answer)

a)

Process payroll

b)

Performance management

c)

Operate the Complaint Department

d)

be the person in the Company who is always saying “No”

48.

What are HR strategies?

a)

create a work environment that’s synonymous with loyal staff.

b)

Producing internal communications

c)

Conducting customer and market research

d)

Define the target customers

49.

Which of the following is NOT a function of Human Resource Management?

a)

Planning HR needs

b)

Compensating and motivating employees

c)

Rate client behavior

d)

Staffing the organization's needs

50.
Job analysis is the process of gathering information about a particular job. The information includes the job activities, duties, responsibilities, scope, work environment, behaviours and characteristics of a person that can effectively perform the job.
a)
True
b)
False
51.
Human resources management is not relevant to small business organizations.
a)
True
b)
False
52.

Human Resource management is only concerned with the employees’ development.

a)

True

b)

False

53.

What is the main difference between training and development?

a)

Training is more important than development

b)

Development is more future-oriented and broadly focused.

c)

Development is broader term used to describe learning processes in an organization.

d)

Development is more narrowly focused.

54.

The term 'employee relations' refers to

a)

disciplinary actions by the human resources department

b)

personal relationships between employees.

c)

efforts by a company to manage employer-employee relationships.

d)

annual reviews of employees.

55.

Management is_________________.

a)

An art

b)

A science

c)

Both (a) and (b)

d)

Neither art nor science

56.

Henry Fayol is famous for_________________.

a)

Scientific Management

b)

Rationalization

c)

Industrial Psychology

d)

Principles of Management

57.

Who is known as ‘the father of Scientific Management’?

a)

Henry Fayol

b)

Elton Mayo

c)

Peter F. Drucker

d)

F.W. Taylor

58.

In order to communicate, motivate and delegate a manager must have ___________________.

a)

Interpersonal Skills

b)

Technical Skills

c)

Conceptual Skills

d)

Political Skills

59.

Which of the following management functions are closely related?

a)

Planning and Organizing

b)

Staffing and Control

c)

Planning and Control

d)

Planning and Staffing

60.

Which management function involves setting goals and objectives and creating specific plans for completing them?

a)

Planning

b)

Organizing

c)

Controlling

d)

Leading

61.

--------------- is the most basic for all management functions.

a)

Controlling

b)

Planning

c)

Directing

d)

Organizing

62.

Planning is a -------------- process

a)

Static process

b)

Dynamic process

c)

Idle

d)

None of the mentioned

63.

MBO stands for

a)

Management by Objective

b)

Management Business Objectives

c)

Measurable by Objective

d)

Measurable Business Objectives

64.

The aim of forecasting is to provide information for

a)

Planning

b)

Decision making

c)

Planning and decision making

d)

None of the above

65.

A relationship through which one person influences the behaviour or actions of other people is known as ....

a)

Management

b)

Leadership

c)

Business

d)

Trading

66.

Two different perspective of leadership are

a)

the modern view and the traditional view

b)

Democracy and Autocracy

c)

Business and Finance

d)

Rice and Beans

67.

Leadership is Increasingly Important in Business​ because of the following:

a)

None of the above

b)

changing organizational structure

c)

rapid business change

d)

All of the above

68.

Strategic leaders are

a)

the people who influence or control the corporate strategy of a business.​

b)

Often personally identified with the strategy.​

c)

both in small firms (e.g. the founder) and large corporates.​

d)

all of the above

69.

Strategic leadership view leadership as

a)

command

b)

vision

c)

symbolic

d)

decision-making

e)

all of the above

70.

In reality, leadership and management are not closely related.

a)

True

b)

False

c)

Not Sure

71.

The following are associated with leadership EXCEPT:

a)

Focus on long term strategy and vision​

​

b)

Inspire people​

c)

Build relationships​

d)

Take risks​

e)

Have subordinates​

72.

Managers

a)

Focus on short term plans​

b)

Enact the plan​

c)

Use their authority​

d)

​

Manage risks​

e)

All of the above

73.

What do successful leaders do?

a)

Operate short term plans​

b)

Organise tasks and people​

c)

Get things done​

d)

Review processes to make improvements​

e)

None of the above

74.

In MBO, the objectives are derived from

a)

the organizational goals

b)

the shareholders

c)

the executive management

d)

getting things done through people

75.

MBO is setting clear objectives throughout the organisation.

a)

True

b)

False

c)

No sure

76.

MBO is setting clear objectives throughout the organisation.

a)

True

b)

False

c)

No sure

77.

Planning and communication are key if MBO is to be successful. ​

a)

True

b)

False

c)

It doesn't matter.

d)

Not sure

78.

MBO is a theory invented by

a)

Peter Drucker

b)

Charles Darwin

c)

Henry Fayol

d)

Abraham Maslow

79.

Aim is where you are going. Objective is

a)

when you get there

b)

personal

c)

how you get there

d)

the vision of the aim

80.

Setting objectives for teams and individuals can be motivating as long as the objectives are

a)

S.M.A.R.T.

b)

NOT DUMB

c)

straightforward

d)

clear

81.

MBO.......... (Select all that apply)

a)

Encourages detailed planning and makes operations more efficient and responsibilities clear​

b)

is bureaucratic and requires lots of administration and paperwork. This can waste time​

c)

is an older model of management

d)

means Member of the British Order.

82.

Which of the following industries may MBO not work?

a)

Creative industry

b)

Banking Industry

c)

Construction

d)

None of the above

83.

A style of leadership that adapts to each situation, and believes that one style of leadership cannot be used and that the leader needs to keep changing in relation to the situation they are in. is known as

a)

Democratic leadership

b)

Situational leadership

c)

Autocratic leadership

d)

All of the above

e)

None of the above

84.

Hersey and Blanchard created which model during the mid 1970s?​

a)

Situational Leadership

b)

Democratic Leadership

c)

Aristocratic Leadership

d)

Optimal Garage Leadership

85.

According to Situational Leadership Theory,

a)

there are 4 leadership styles and 4 levels of maturity for the workers.​

b)

there are 5 leadership styles and 4 levels of maturity for the workers.​

c)

there are 4 leadership styles and 2 levels of maturity for the workers.​

d)

None of the above

86.

Directing, Supporting, Coaching and Delegating are the styles of leadership in Situational leadership theory

a)

True

b)

False

c)

Not sure

87.

Contingency leadership is another form of situational leadership.

a)

False

b)

True

c)

Not Sure

88.
A leader motivates others toward a:
a)
Common goal
b)
High salary
c)
Leadership style
d)
Leadership skill
89.
If a decision affects a group of people, but doesn't involve safety, it's best to use what leadership style?
a)
Democratic 
b)
Directive
c)
Hands-off
d)
Sympathetic
90.
If the children are getting along well and no important decisions need to be made use this leadership style:
a)
Democratic
b)
Directive
c)
Hands-off
d)
Sympathetic
91.
Which of the following is an example of role modeling?
a)
Having a positive attitude
b)
Ignoring bad attitudes
c)
Only watching PBS Kids
d)
Taking a nap at rest time
92.
The differences in people is known as:
a)
Authority
b)
Diversity
c)
Prejudice
d)
Racism
93.
Whether a person is male or female is known as their:
a)
Culture
b)
Developmental stage
c)
Gender
d)
Temperament
94.
You find yourself in a group in a class that has to write and put together a dramatic presentation that will be filmed on video. There are people of all types of abilities in the group and most seem pretty keen on doing the project.
Which leadership style would be appropriate?

a)
Authoritarian
b)
Democratic
c)
Laissez-faire
95.
You are a camp counselor assigned with a group of rookie campers. You will be competing against other cabins in a scavenger hunt held in half an hour. The other cabins have older and more experienced kids, but your group would like to show them up.
Which leadership style would be appropriate?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
96.
Your boss is away in the hospital, but everyone has done the job before. Everyone really likes their job and the group is close - in fact, the employees often socialize after work as a group. A major crisis occurs that involves everyone, but you can't call the boss.
Which leadership style would be appropriate?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
97.
You find yourself in a group doing an assignment that nobody wants to do, including yourself. Unfortunately, this assignment will decide whether you and only a few others pass the course.
Which leadership style would be appropriate?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
98.
A committee is planning the annual Christmas party for employees and their families. Last year was one of the better parties and all of the people who are working this year had a job on last year's committee.
Which leadership style would be appropriate?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
99.
You have thirty minutes left to decorate your house for your best friend's surprise birthday party. Other friends have started decorating, but they keep asking you what to do.
Which leadership style would be appropriate?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
100.
A group of students complain that they are not allowed to gather together after curfew. They protest before the city hall. All of them are arrested and jailed after being clubbed by members of the army. 
What style of leadership was used by the government?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
101.
There is a group of people gathered together to protest the forced draft of young people into the army. The police show up in riot gear, but allow the protest to continue.
What style of leadership was used by the government leaders?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
102.
The government leader has been convicted of taking bribes for special favours. Under pressure from the people he decides to resign.
What style of leadership was used by the government leader?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
103.
Which leadership style is more future conscious and dynamic?
a)
Transactional
b)
Transformational
104.
The leadership style that is results driven, provides strict boundaries, and evaluates performance is 
a)
Transactional
b)
Transformational
105.
 A major quality that transformational leaders possess is 
a)
Managerial characteristics
b)
Punish and reward mentality
c)
Build strong relationships
d)
Supervision qualities
106.
Which leaders are most effective in a crisis and/or emergency situations?
a)
Transactional
b)
Transformational
107.
Which leaders are more willing to take risks?
a)
Transactional
b)
Transformational
108.
Good leaders need good followers; great leaders make more _______.
a)
Money
b)
Products
c)
Progress
d)
Leaders
109.
Community leaders are often appointed by other leaders.
a)
True
b)
False
110.
Many community leaders learn by trial and error.
a)
True
b)
False
111.
This leader encourages group members to participate, but retains the final say over the decision-making process.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
112.
This leadership style can be effective in situations where group members are highly qualified in an area of expertise.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
113.
Provides clear expectations for what needs to be done and how it should be done.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
114.
This leader offers guidance to the group, but also participates in the group and allows input from others.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
115.
Make decisions independently with little or no input from others.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
116.
Under this leadership members often feel engaged in the process and are more motivated and creative.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
117.
This leader offers little or no guidance and leaves decision- making up to the group.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
118.
Under this type of leadership, participants may be less productive but offer higher quality work.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
119.
Under this leadership members are often the LEAST productive.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
120.

What is an advantage of laissez-faire style of leadership?

a)

It leaves room for decision making to more innovative

b)

Roles of responsibility are clearer

c)

It makes employees feel more supported

121.

What is meant by leadership?

a)

Someone that tells employees what to do

b)

The act of guiding a group or team to achieve a certain goal

c)

Inspiring staff members to achieve their dreams

122.

What are the advantages of autocratic leadership?

a)

It is an innovative style of leadership

b)

Decisions are made quickly and by the most experienced members of staff

c)

Employees ideas and creativity are not usually considered

123.

What are the disadvantages of laissez-faire leadership?

a)

Employees creativity isn't usually considered and employees could become demotivated

b)

Employees are scared of management and are not allowed to make decisions

c)

It is unclear who takes responsibility and can lead to poor performance if inexperienced staff aren't supported

124.

What are the advantages of democratic leadership?

a)

Employees are highly motivated and accepting of change

b)

Employees are lazy and scared of change

c)

Decisions are made quickly and efficiently

125.

What are some of the skills of a good leader?

a)

Worrying and giving minimal feedback

b)

Patience, empathy, creativity, and reliability

c)

Planning, communicating, and decision-making

126.

Decision making can be very slow when it comes to Democratic leadership

a)

True

b)

False

127.

Laissez-faire leadership is effective when staff are lazy and demotivated

a)

True

b)

False

128.

Which of the following is not true concerning the difference between managers and leaders?

a)

Managers are appointed.

b)

Managers influence through informal means.

c)

Leaders may be appointed.

d)

Leaders can influence beyond formal authority.

129.

Leadership style refers to....

a)

the manner and approach in which leaders of a business interact with staff

b)

the action of leading a group of people

130.

Which is NOT a characteristic of an autocratic leadership style

a)

Decisions can be made very quickly

b)

The manager encourages team work

c)

Employees don’t get a say in the process of decision making

131.

Who determined the four basic leadership styles?

a)

Kyle Luther

b)

Alexander Thompson

c)

Kurt Lewin

d)

John Johnson

132.

Which of the following is not a trait of great business leaders?

a)

Vision

b)

Friendliness

c)

Integrity

d)

Confidence

133.

Attributes of a Charismatic leader are:

a)

generosity, communication, and creativity

b)

confidence, communication and creativity

c)

Confidence, communication and commitment

d)

Confidence, inspirational speaker, and creativity

134.

These are true leaders who inspire their teams constantly with a shared vision of the future. While this leader's enthusiasm is often passed onto the team, he/she may need to be supported by detail-oriented people. A leader with this style sets clear goals, is inspirational, communicates a vision, expects the best from the team, gives encouragement and support, and recognizes people's hard work.

a)

transformational

b)

democratic

c)

task-oriented

d)

laissez faire

135.

An extreme form of leadership, where leaders have absolute power over their workers or team. Staff and team members have little opportunity to make suggestions. For some routine and unskilled jobs, this style can remain effective because the advantages of control may outweigh the disadvantages.

a)

autocratic

b)

charismatic

c)

bureaucratic

d)

democratic

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